2024 Lexus NX problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
42 owner complaints analyzed
4 distinct recall campaigns
19,000 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 3 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 15 of 42 complaints (35.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 8 | 19.0% |
| Braking behavior | 5 | 11.9% |
| Steering behavior | 3 | 7.1% |
| Transmission and shifting | 1 | 2.4% |
| Engine operation | 1 | 2.4% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 15 |
| Unknown Or Other | 10 |
| Structure:Body | 5 |
| Forward Collision Avoidance: Warnings | 3 |
| Latches/Locks/Linkages:Doors:Latch | 3 |
| Power Train | 3 |
| Service Brakes | 3 |
| Back Over Prevention: Sensing System: Camera | 2 |
Electrical System: 15; Unknown Or Other: 10; Structure:Body: 5; Forward Collision Avoidance: Warnings: 3; Latches/Locks/Linkages:Doors:Latch: 3; Power Train: 3; Service Brakes: 3; Back Over Prevention: Sensing System: Camera: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 3; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (3). 39 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 5 |
| 2024 | 13 |
| 2025 | 13 |
| 2026 | 11 |
2023: 5; 2024: 13; 2025: 13; 2026: 11
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 8 complaint narratives. Braking behavior appears in 5 complaint narratives. Steering behavior appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11610320 · 2024-08-22 (August 22, 2024)
Less than 10 months old (March and April 2024 at ~5,000 miles), the 12V battery completely drained 3 times in 5 days (despite driving it regularly during that period) so the car would not start when needed. I had it jumped 3 times by AAA and the third time drove it to dealer. Dealer told me battery was defective so it needed to be replaced under warranty. Problem reported to Lexus Customer Service. The same problem recurred 3 months later (July 2024 at 6000 miles) the morning I was packing it to leave on vacation. The battery died while I …
Owner-reported narrative. Look up ODI 11610320 at NHTSA ↗
Owner report 11616534 · 2024-09-25 (September 25, 2024)
On Sep 16, 2024 I purchased a 2024 EX450 Plug-in Hybrid. During the purchasing process that new car delivery person recommended using the Lexus app which I installed. From Sep 18 through Sep 23 I drove the car in the EV mode around my community. I put on approximately 15 miles. On the morning of Sep 24, 2024 I needed to go to an important meeting. On Sep 23 in order to prepare for a 40 mile drive I plugged the car in and obtained a full charge. At 6:15am I opened the hatch and packed my car. The rear hatch opened without any issues.…
Owner-reported narrative. Look up ODI 11616534 at NHTSA ↗
Owner report 11577161 · 2024-03-13 (March 13, 2024)
I was in a car accident on the freeway . I had just got onto the freeway so I couldn’t have been going that fast . The brakes on this Lexus Nx [XXX] to say the least . Also the collision sensor and warning also are useless. The warning light and sound didn’t go off until I was basically rear ending the other vehicle . I had a different , 10 year old car . A 2014 that would start to pump air and brake itself even when the car sensor believed it was close to a car and I wasn’t braking . This 2024 Lexus didn’t brake nor warn me in time . When I di…
Owner-reported narrative. Look up ODI 11577161 at NHTSA ↗
Owner report 11674851 · 2025-07-20 (July 20, 2025)
AUTOMATIC BRAKING SYSTEM FAILED AFTER I EXPERIENCD A SUDDEN ACCELERATION LEXUS INSPECTED THE VEHICLE AN PRINTED OUT ALL SORTS OF DATA WHICH THEY ARE SUPPOSED TO EXPLAIN TO ME IN45 DAYS NOT PRIOR WARNIG SIGNS
Owner-reported narrative. Look up ODI 11674851 at NHTSA ↗
Owner report 11610350 · 2024-08-22 (August 22, 2024)
The passenger side blind spot monitoring system triggers when no cars are present. This causes the steering wheel to resist switching lanes. These false positives occur every day no matter the road condition or day/night. This is specifically apparent on highway driving above 50 mph
Owner-reported narrative. Look up ODI 11610350 at NHTSA ↗
Owner report 11626404 · 2024-11-20 (November 20, 2024)
My vehicle has a vibration in the steering wheel and floorboard between approximately 38-48 Mph but mostly around 43 mph. It is random in severity and sometimes feels like the vehicle has a flat tire.With this issue it is impossible to determine if the vehicle has a tire out balance, an alignment issue or some other drivtrain component problem. This could cause someone to pull the car over to check the tires and impede traffic, possibly causing an accident. The dealer couldn't detect the vibration. After 4 months an FTS finally detected this …
Owner-reported narrative. Look up ODI 11626404 at NHTSA ↗
Owner report 11663910 · 2025-05-30 (May 30, 2025)
The contact owns a 2024 Lexus NX350. The contact stated while driving at an undisclosed speed and making a left turn into a fast-food restaurant, the vehicle made an abnormal popping sound. The contact stated while in the drive through and shifting from park(P) to drive(D), the vehicle failed to shift into the intended gear; however, the instrument panel and the gear shifter indicated that the vehicle was in drive(D). The message "Park" was displayed. A bystander advised the contact to shift to neutral(N). The contact shifted to neutral(N); how…
Owner-reported narrative. Look up ODI 11663910 at NHTSA ↗
Owner report 11684075 · 2025-08-30 (August 30, 2025)
Vehicle: 2024 Lexus NX 450h+ (plug-in hybrid) Odometer at latest event: ~14,600 miles Dealer: Motor City Lexus of Bakersfield (Bakersfield, CA) Lexus Corporate Case #: 250823001008 Complaint Description: While driving, the vehicle suddenly lost all electrical power without warning on two separate occasions, causing the instrument cluster to go dark and an immediate loss of power steering and brake assist. I had to coast to a stop, this is a serious crash risk. Timeline of events: • 08/20/2025 – In-motion total electrical blackout with loss of …
Owner-reported narrative. Look up ODI 11684075 at NHTSA ↗