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U.S. public vehicle records

2013 Lexus GS 350 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

26 owner complaints analyzed

3 distinct recall campaigns

11,000 mi median reported failure mileage

Scope: 2013 model year. Data snapshot: . 19 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Service Brakes is the most frequently named component, appearing in 5 of 26 complaints (19.2%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior726.9%
Electrical and battery issues27.7%
Steering behavior27.7%
Fuel system concerns13.8%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Service Brakes
5
Electrical System
3
Fuel/Propulsion System
3
Steering
3
Unknown Or Other
3
Vehicle Speed Control
3
Air Bags
2
Engine
2
Component breakdown data
CategoryCount
Service Brakes5
Electrical System3
Fuel/Propulsion System3
Steering3
Unknown Or Other3
Vehicle Speed Control3
Air Bags2
Engine2

Service Brakes: 5; Electrical System: 3; Fuel/Propulsion System: 3; Steering: 3; Unknown Or Other: 3; Vehicle Speed Control: 3; Air Bags: 2; Engine: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
13
25,000 to 49,999
2
50,000 to 74,999
2
75,000 to 99,999
0
100,000 to 149,999
2
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,00013
25,000 to 49,9992
50,000 to 74,9992
75,000 to 99,9990
100,000 to 149,9992
150,000 and above0

Under 25,000: 13; 25,000 to 49,999: 2; 50,000 to 74,999: 2; 75,000 to 99,999: 0; 100,000 to 149,999: 2; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (13). 7 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2012
4
2013
4
2014
3
2015
3
2016
1
2017
1
2018
4
2019
6
Complaints over time data
CategoryCount
20124
20134
20143
20153
20161
20171
20184
20196

2012: 4; 2013: 4; 2014: 3; 2015: 3; 2016: 1; 2017: 1; 2018: 4; 2019: 6

Pattern summary

Service Brakes leads the component reports. Braking behavior appears in 7 complaint narratives. Electrical and battery issues appears in 2 complaint narratives. Steering behavior appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10488660 · 2012-12-13 (December 13, 2012)

TL* THE CONTACT OWNS A 2013 LEXUS ES350 (N/A). THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN HE FELT AN UNEXPECTED INCREASE IN ACCELERATION. THE VEHICLE WOULD SLOW DOWN AFTER THE BRAKE PEDAL WAS ENGAGED. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE MALFUNCTION. THE APPROXIMATE FAILURE MILEAGE WAS 300.

Owner-reported narrative. 300 miles reported. Look up ODI 10488660 at NHTSA ↗

Owner report 10550502 · 2013-11-01 (November 1, 2013)

ON 8/22/13 , I WAS DRIVING ON THE STREET ABOUT 30 MILES PER HOUR . THE CAR WAS BRAKED AND LOCKED UP ALL BY IT SELF . MY FOOT WAS ON THE ACCELERATOR AT THE TIME AND NOT ON THE BRAKE . THE BRAKE LIGHT LITE UP ON THE DASH BOARD AND THE I PRESS THE ACCELERATOR BUT THE CAR WOULD NOT MOVE . WHEN I PUT MY FOOT ON THE BRAKE PADDLE , THE CAR WOULD GO UNTIL IT HIT ABOUT 10 MILES PER HOUR THEN LOCKED UP AGAIN . I HAD IT TOWED TO THE LEXUS SERVICE CENTER AROUND 10 PM . THE SERVICE CENTER WAS CLOSED BUT THE BRAKE UNLOCKED BY ITSELF . I DROVE HOME AND DR…

Owner-reported narrative. 9,414 miles reported. Look up ODI 10550502 at NHTSA ↗

Owner report 10490245 · 2012-12-27 (December 27, 2012)

I PURCHASED MY BRAND NEW LEXUS ES 350 LESS THAN THREE WEEKS AGO. THE CAR HAS LESS THAN 500 MILES. THE CAR WAS SITTING IN MY GARAGE FOR THREE DAYS AND NOW IS COMPLETELY DEAD. HAD TO CALL ROAD SIDE ASSISTANCE. THE BATTERY WAS COMPLETELY DEAD AND THE CAR COULD NOT START. THE ISSUE WITH THE BATTERY IS NOT DUE TO ANY LIGHTS BEING ON. THE CAR LIGHTS WERE COMPLETELY OFF BUT BATTERY DRAINED ANYWAY. I JUST FOUND OUT FROM OTHER LEXUS OWNERS THAT THIS IS A FLAW WITH LEXUS CARS. THE BATTERY RUNS OUT DUE TO SOME MALFUNCTION. *TR

Owner-reported narrative. 500 miles reported. Look up ODI 10490245 at NHTSA ↗

Owner report 10548217 · 2013-10-17 (October 17, 2013)

I PURCHASED A NEW LEXUS GS 350 2013 AND IT JUST MADE IT OVER 10K MILES AND I HAVE ALREADY BEEN STRANDED IN MY HOUSE WITH NO CAR 2XS. THE BATTERY HAS DIED AND THE CAR WOULD NOT MOVE. NO LIGHTS WERE LEFT ON AND ON BOTH OCCASIONS LEXUS SAID THE SAME. HERE I STAND INSIDE MY HOUSE WITH NO VEHICLE. FROM ONE DAY TO ANOTHER - I HAD NO CAR. ITS NEEDLESS TO SAY THAT I PAY A "GENEROUS" AMOUNT OF $$$$$ A MONTH; THEREFORE, I WOULD HAVE NOT EXPECT THIS FROM LEXUS. MAYBE KIA. WHO KNOWS ANYMORE. *TR

Owner-reported narrative. 4,500 miles reported. Look up ODI 10548217 at NHTSA ↗

Owner report 10679725 · 2015-01-29 (January 29, 2015)

AS THE CAR WAS PULLING OUT OF THE DRIVING SPOT AND MAKING ITS WAY, SEVERE BLACK ICE WAS PREVENTING CONTROL. THE CAR SEEMED TO HAVE ACTIVATED SOME ANTI-SKIDDING MECHANISM. THE CAR WAS STOPPED THEN. FROM A RESTING, ZERO SPEED POSITION, THE CAR SLID ON BLACK ICE ABOUT A FOOT OR LESS AND WAS STOPPED BY A SIDE IMPACT BETWEEN THE RIGHT WHEEL AND THE CURB. THE CAR WAS THEN DRIVEN BACK A FEW FEET TO ITS PARKING SPOT AND PARKED BECAUSE OF WEATHER CONDITIONS. UPON CLEARING AND DRIVING AGAIN, SOMETHING WRONG SEEMED TO HAVE HAPPENED TO THE STEERING. THE CA…

Owner-reported narrative. 11,000 miles reported. Look up ODI 10679725 at NHTSA ↗

Owner report 11097783 · 2018-05-24 (May 24, 2018)

TL* THE CONTACT OWNS A 2013 LEXUS GS 350. THE CONTACT NOTICED AN INTERMITTENT FUEL LEAK IN THE REAR OF THE VEHICLE. IN ADDITION, THE STEERING WHEEL VEERED TO THE LEFT, AND THE SUSPENSION WAS UNSTABLE. WHILE OPERATING THE STEERING WHEEL, THE VEHICLE HESITATED AND SUDDENLY BRAKED WITHOUT WARNING. THE DEALER (LEXUS SANTA MONICA, 1501 SANTA MONICA BLVD, SANTA MONICA, CA 90404, [phone removed]) STATED THAT THE INJECTOR SEALS NEEDED TO BE INSPECTED; HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER HAD NOT ISSUED A RECALL FOR THE FUEL SYSTEM.…

Owner-reported narrative. Look up ODI 11097783 at NHTSA ↗