2015 Kia SOUL problems and owner complaints

TL* THE CONTACT OWNS A 2015 KIA SOUL. WHILE DRIVING 35 MPH, THE MANUAL TRANSMISSION WAS SHIFTED TO SECOND GEAR AND THERE WAS SIGNIFICANT POWER LOSS IN THE MOMENTUM OF THE VEHICLE. THE VEHICLE WAS ALMOST TO THE POINT OF STALLING BEFORE THERE WAS SUDDEN ACCELERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

Owner-reported narrative. 2,000 miles reported. Look up ODI 10838023 at NHTSA ↗

TL* THE CONTACT OWNED A 2015 KIA SOUL. WHILE THE CONTACT'S SON WAS DRIVING 60 MPH, SMOKE APPEARED FROM THE FRONT OF THE VEHICLE, THE VEHICLE STALLED, AND AN ABNORMAL NOISE WAS HEARD. THE CONTACT'S SON EXITED THE VEHICLE AND OBSERVED THAT THE BOTTOM OF THE ENGINE WAS ON FIRE. WITHIN A MATTER OF MINUTES, THE ENTIRE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND INDICATED THAT THE VEHICLE WAS A TOTAL LOSS. THE VEHICLE WAS TOWED. THE CAUSE OF THE FIRE WAS UNKNOWN. THERE WERE NO INJURIES AND NO POLICE REPORT WAS FILED. THE MAN…

Owner-reported narrative. 80,000 miles reported. Look up ODI 11122204 at NHTSA ↗

MY SON WAS IN A REAR-END COLLISON IN HIS 2015 KIA SOUL, THAT ALSO PUSHED HIM INTO THE PERSON IN FRONT OF HIM. MY SON WAS AT A STOP AS WELL AS THE VEHICLE IN FRONT OF HIM, WHEN A MID SIZED SUV DOING APPROXIMATELY 30-40MPH SLAMMED ON HER BRAKES AND REAR ENDED MY SON. THE SOUL'S BUMPER WENT UNDERNEATH THE CHEVY TAHOE IN FRONT OF HIM. THE AIRBAGS DID NOT DEPLOY. WHEN POLICE AND EMS SHOWED UP AND ASKED HIM IF HE COULD DRIVE IT OFF THE ROAD, THE VEHICLE STARTED, BUT ACCELERATOR WOULD NOT WORK. THEY PUSHED IT OFF THE ROAD. AFTER TOWING TO THE B…

Owner-reported narrative. 6,743 miles reported. Look up ODI 10766295 at NHTSA ↗

TL* THE CONTACT OWNS A 2015 KIA SOUL. WHILE DRIVING APPROXIMATELY 30 MPH WITH THE WINDSHIELD WIPERS ACTIVATED, ICE FELL ONTO THE WINDSHIELD AND CAUSED THE WIPER BLADES TO STOP FUNCTIONING. MOMENTS LATER, ELECTRICAL SMOKE WAS PRESENT INSIDE THE VEHICLE. AFTER REMOVING THE ICE FROM THE WINDSHIELD, THE VEHICLE OPERATED AS NORMAL. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 4,900.

Owner-reported narrative. 4,900 miles reported. Look up ODI 10836581 at NHTSA ↗

CAR WOULD NOT BRAKE AS IT PULLED INTO A PARKING SPOT. ENDED UP STOPPING IN A STOREFRONT. NO SIGNIFICANT VISIBLE DAMAGE. NO AIRBAGS DEPLOYED. ALL THREE PASSENGERS (INCL ONE 3 YR OLD) WERE COMPLETELY UNSCATHED. *TR

Owner-reported narrative. 4,000 miles reported. Look up ODI 10712114 at NHTSA ↗

FIRST OCCURRED AT 134 MILES ON MY 2015 KIA SOUL...BOUNCY VIBRATING SHAKY RIDE COULD BE FELT UNDER MY FEET LIKE SOMETHING BUMPING THE BOTTOM OF THE CAR AND IN THE STEERING WHEEL LIKE SOMEONE WAS TAPPING ON IT CONTINUOUSLY. PASSENGERS FRONT AND REAR CAN FEEL THE VIBRATING SHAKE. HAS BEEN RETURNED TO DEALER FIVE TIMES WITH THIS PROBLEM AND HAS NOT YET BEEN REPAIRED. IT IS SO BAD IT'S UNCOMFORTABLE TO RIDE IN AND DRIVE. TWO SERVICE TECHS HAVE TOLD ME THEY FEEL IT BUT DON'T KNOW WHAT IT IS. LOCAL DEALER REFUSED SERVICE AFTER THE FOURTH TIME SAY…

Owner-reported narrative. 134 miles reported. Look up ODI 10786212 at NHTSA ↗

TL* THE CONTACT OWNED A 2015 KIA SOUL. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING LOST POWER AND THE STEERING WHEEL LOCKED, CAUSING THE VEHICLE TO ROLL OVER FIVE TIMES BEFORE CRASHING INTO A MAILBOX. ALL THE AIR BAGS DEPLOYED. THE LOCAL POLICE, THE FIRE DEPARTMENT, AND THE PARAMEDICS WERE AT THE SCENE. A POLICE REPORT WAS FILED. THERE WERE MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND WAS TOWED TO A TOW YARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT ASSIST. THE VIN WAS INVALID. TH…

Owner-reported narrative. 3,000 miles reported. Look up ODI 10806346 at NHTSA ↗

FROM THE DATE OF PURCHASE UNTIL PRESENT THE VEHICLE HAS A LAG IN ACCELERATION WHEN AUTOMATIC TRANSMISSION SHIFTS FROM FIRST TO SECOND GEAR. THE LAG CAUSES A DANGEROUS CONDITION WHEN PULLING OUT. TOOK IT BACK TO THE DEALER 2 TIMES, AND EACH TIME WAS TOLD THERE WAS NOTHING THEY COULD DO UNTIL A ENGINE LIGHT CAME ON.

Owner-reported narrative. 20 miles reported. Look up ODI 10715532 at NHTSA ↗

TL* THE CONTACT OWNS A 2015 KIA SOUL. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AT APPROXIMATELY 30 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,600. UPDATED 03/16/16*LJ THE CONSUMER STATED THE DEALER REPLACED THE HIGH PRESSURE FUEL PUMP. HOWEVER, THE PROBLEM HAPPENED AGAIN TWO WEEKS LATER. UPDATED 03/30/16.*JB

Owner-reported narrative. 3,600 miles reported. Look up ODI 10822508 at NHTSA ↗

A COUPLE OF MONTHS AGO THE CAR SAID WE HAVE A PROBLEM WITH THE ENGINE AND WITH THE COOLING SYSTEM KIA HAD CHECK IT OUT AND SAID NOTHING WAS WRONG BUT IT KEEPS GOING ON IT HAS A GAS SMELL LOW PUSH TO DO 70 ON HIGHWAY WON'T LET ME PUT ON CRUISE CONTROL FOR LONG I CAN FEEL CAR READY TO SHAKE AND STOP NEEDS OIL ALL THE TIME WHEN I DRIVE FOR 1 HR TO WORK CAR STARTS TO SHAKE AT A RED LIGHT AFTER I'M ALMOST AT WORK I CHANGED BATTERY ON 3/10/19 I ALSO CHANGED THE CATALYTIC CONVERTERS ALSO BRAKES ALWAYS HAVE TO CHANGE BEFORE THERE DO ON 3/15/19 HAVE AN…

Owner-reported narrative. Look up ODI 11186405 at NHTSA ↗