Kia SOUL steering problems
565 complaint narratives mention steering terms.
Key facts
5,504 owner complaints analyzed
15 distinct recall campaigns
79,234 mi median reported failure mileage
Scope: 2010 to 2025 model years. Data snapshot: . 2,926 complaints include usable failure mileage.
Steering behavior evidence
565 of 5,504 complaints match this topic (10.3%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 10285894 · 2009-10-01 (October 1, 2009)
I JUST PURCHASED A NEW 2010 KIA SOUL. I AM VERY CAREFUL AND TAKE EXCELLENT CARE OF MY CARS, BUT I HAVE TO SAY THE DOOR PANELS ON THIS VEHICLE TEND TO SCRATCH UP WITH THE SLIGHTEST TOUCH OF EVEN A FINGER NAIL. IT IS UNBELIEVABLE HOW HORRIBLE IT GETS WITH NORMAL WEAR, AND I CONSIDER MYSELF OBSESSIVELY CAREFUL WITH MY CARS AND ITS ALMOST IMPOSSIBLE TO NOT SCRATCH THESE PANELS. HORRIBLE WORKMANSHIP TO THE POINT THAT IT MUST BE SOME SORT OF DEFECT. HAS ANYONE ELSE COMPLAINED ABOUT THIS ? MY PURCHASE DATE WAS 9/18/09 AND MY INTERIOR DOOR PANELS …
Owner-reported narrative. 275 miles reported. Look up ODI 10285894 at NHTSA ↗
Owner report 10346872 · 2010-08-02 (August 2, 2010)
I PURCHASED A 2010 KIA SOUL AND HAD IT ABOUT TWO MONTHS WHEN WHILE DRIVING THE STEERING COLUMN CAME OFF. I TOOK PICTURES, AS I HAD NO CONTROL OVER THE WHEELS, I DIDN'T REALIZE IT UNTIL MY CAR WOULDN'T STOP. I KEPT PUSHING DOWN ON THE BRAKES AND THERE WAS SOMETHING IN THE WAY, THAT WAS WHEN I REALIZED IT WAS THE STEERING COLUMN. I CONTACTED KIA 24 HOUR ROADSIDE, THEY TRANSPORTED MY VEHICLE TO UNION CITY KIA, WHERE I FOUND OUT FROM TONY IN THE SERVICE CENTER THAT MY AIRBAG NEEDS TO ALSO BE REPLACED IN THE STEERING WHEEL BECAUSE IT WAS NON FUNCTIO…
Owner-reported narrative. 4,100 miles reported. Look up ODI 10346872 at NHTSA ↗
Owner report 10350015 · 2010-08-17 (August 17, 2010)
TL* THE CONTACT OWNS A 2010 KIA SOUL. WHILE DRIVING APPROXIMATELY 15-20 MPH OFF FROM A SIDE STREET, THE CONTACT APPLIED THE ACCELERATOR AND THE STEERING WHEEL BEGAN TO PULL AWAY FROM HIM. HE STATED THAT HE HAD TO HOLD ON TO THE STEERING WHEEL EXTREMELY HARD TO MAINTAIN CONTROL OF THE VEHICLE. THE FAILURE WOULD ONLY OCCUR WHEN ATTEMPTING A TURN AND SIMULTANEOUSLY ACCELERATING. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER OR LOCAL MECHANIC FOR A DIAGNOSIS OF THE FAILURE. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 9,500.
Owner-reported narrative. 300 miles reported. Look up ODI 10350015 at NHTSA ↗
Owner report 10372288 · 2010-12-23 (December 23, 2010)
TL*THE CONTACT OWNS A 2010 KIA SOUL. WHILE DRIVING APPROXIMATELY 5 MPH THE STEERING WHEEL BECAME STUCK IN THE TURNING POSITION AND THE VEHICLE STALLED. THE CONTACT TURNED THE VEHICLE BACK ON AND WAS ABLE TO DRIVE NORMALLY. THE FAILURE WOULD CONTINUE TO OCCUR INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN COULD NOT DIAGNOSE OR DUPLICATE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD WORK SOMETHING OUT AS LONG AS THE CONTACT DOES NOT INVOLVE A LAWYER. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Owner-reported narrative. 4,000 miles reported. Look up ODI 10372288 at NHTSA ↗
Owner report 10382807 · 2011-02-15 (February 15, 2011)
KIA SOUL STEERING ASSEMBLY FAILURE (TEMPORARY) WHEN TURNING THE 2010 KIA SOUL SHARPLY (AS FAR AS IT WILL GO EITHER RIGHT OR LEFT) AND ATTEMPTING TO STRAIGHTEN THE WHEEL QUICKLY AFTER TURNING RESULTS IN THE ENTIRE STEERING WHEEL TIGHTENING TO WHERE YOU CANNOT TURN IT FOR A COUPLE SECONDS AS THOUGH IT LOCKS UP. ALSO, WHEN IDLE, TURNING THE STEERING WHEEL RESULTS IN A TUGGING SENSATION FROM THE POWER STEERING PUMP THAT VIBRATES THROUGH THE STEERING WHEEL. *TR
Owner-reported narrative. 11,258 miles reported. Look up ODI 10382807 at NHTSA ↗