Kia SOUL EV recalls by model year
Explore the records behind recurring owner reports.
Key facts
39 owner complaints analyzed
5 distinct recall campaigns
23,535 mi median reported failure mileage
Scope: 2014 to 2019 model years. Data snapshot: . 21 complaints include usable failure mileage.
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2014 | 1 |
| 2015 | 4 |
| 2016 | 4 |
| 2017 | 3 |
| 2018 | 3 |
| 2019 | 3 |
2014: 1; 2015: 4; 2016: 4; 2017: 3; 2018: 3; 2019: 3
Year-by-year records
Recall history
5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
17V608000 · Steering
Reported: 2017-09-29 (September 29, 2017) · Model years: 2014, 2015, 2016
Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.
Consequence: If the pinion gear separates, steering will be lost, increasing the risk of a crash.
Remedy: Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.
NHTSA campaign record ↗20V389000 · Electrical System:Software | Power Train:Automatic Transmission:Gear Position Indication (Prndl)
Reported: 2020-07-02 (July 2, 2020) · Model years: 2015, 2016
Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.
Consequence: Unintended vehicle movement can increase the risk of a crash.
Remedy: Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.
NHTSA campaign record ↗23V218000 · Electrical System:Propulsion System:Traction Battery
Reported: 2023-03-29 (March 29, 2023) · Model years: 2015, 2016, 2017, 2018, 2019
Kia America, Inc. (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving.
Consequence: A battery electrical short-circuit increases the risk of a fire.
Remedy: Dealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If this occurs, the battery will be replaced, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC267.
NHTSA campaign record ↗23V724000 · Power Train:Automatic Transmission:Gear Position Indication (Prndl) | Electrical System:Software
Reported: 2023-10-26 (October 26, 2023) · Model years: 2015, 2016, 2017, 2018, 2019
Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.
Consequence: Unintended vehicle movement can increase the risk of a crash.
Remedy: Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.
NHTSA campaign record ↗22V031000 · Air Bags
Reported: 2022-01-25 (January 25, 2022) · Model years: 2017, 2018, 2019
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.
Consequence: Air bags that do not deploy as intended can increase the risk of injury in a crash.
Remedy: Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC226.
NHTSA campaign record ↗