Kia SOUL EV electrical problems
10 complaint narratives mention electrical terms.
Key facts
39 owner complaints analyzed
5 distinct recall campaigns
23,535 mi median reported failure mileage
Scope: 2014 to 2019 model years. Data snapshot: . 21 complaints include usable failure mileage.
Electrical and battery issues evidence
10 of 39 complaints match this topic (25.6%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 11574931 · 2024-03-01 (March 1, 2024)
The contact owns a 2015 Kia Soul EV. The contact stated that the vehicle was included in NHTSA Campaign Number: 23V218000 (Electrical System) and the vehicle was repaired under the recall. The contact stated that after the repair was completed, the vehicle went into "Reduced Power" and "Power Limp Mode" while driving at various speeds and initially after starting the vehicle. The vehicle was returned to the dealer where the recall repair was completed the recall repair; however, the dealer was unable to determine the cause of the failure. The v…
Owner-reported narrative. 111,400 miles reported. Look up ODI 11574931 at NHTSA ↗
Owner report 11525858 · 2023-06-07 (June 7, 2023)
My 2017 KIA Soul EV battery has not been holding a full charge since the beginning of April. The dealer was notified in early May that the charges were seeming to cut off early & provided with a log of charging/driving. We waited, then were told that a replacement battery would be ordered, installed, & considered under warranty. Diagnostic tests were run, we were advised. We were told that the car was safe to drive, although with about 50% of the mileage available (50-51 miles). The final paperwork (vehicle registr.) copy was filed on May 18. N…
Owner-reported narrative. Look up ODI 11525858 at NHTSA ↗
Owner report 11538354 · 2023-08-14 (August 14, 2023)
The contact owns a 2017 Kia Soul EV. The contact received notification of NHTSA Campaign Number: 23V218000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated she had replaced the battery for second time. The failure mileage was unavailable.
Owner-reported narrative. Look up ODI 11538354 at NHTSA ↗
Owner report 11544293 · 2023-09-13 (September 13, 2023)
Received an "Important Safety Recall" notice from Kia recall number 23v218 in May 2023. This indicates my Kia Soul EV by VIN. The notice warns of a possible short in the main battery that can cause a fire. The notice says Kia is working on a remedy and that another letter will follow when the remedy is ready. No second letter yet, as of 9/13/23. The recall notice states that if in the meantime owner experiences "incomplete high voltage battery charging, loss/fluctuating vehicle EV battery range" to seek assistance from nearest authorized Kia de…
Owner-reported narrative. Look up ODI 11544293 at NHTSA ↗
Owner report 11557872 · 2023-12-01 (December 1, 2023)
This is an update of the below. I have had several email exchanges with Kia Customer Service. They contacted the dealer and report that they could not get a response from their own dealer! They said I could try another dealer if I want. I asked for a recommendation of a dealer that would be responsive and got no further communication. Meanwhile, my car continues to show low charging pattern, which the recall warns is a symptom of a fault. ====================================== Received an "Important Safety Recall" notice from Kia recall number …
Owner-reported narrative. Look up ODI 11557872 at NHTSA ↗