2019 Kia SOUL EV problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
3 owner complaints analyzed
3 distinct recall campaigns
36,725 mi median reported failure mileage
Scope: 2019 model year. Data snapshot: . 2 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Electrical System is the most frequently named component, appearing in 1 of 3 complaints (33.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 2 | 66.7% |
| Transmission and shifting | 1 | 33.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 1 |
| Parking Brake | 1 |
| Power Train | 1 |
| Power Train:Automatic Transmission:Gear Position Indication (Prndl) | 1 |
| Service Brakes | 1 |
| Unknown Or Other | 1 |
Electrical System: 1; Parking Brake: 1; Power Train: 1; Power Train:Automatic Transmission:Gear Position Indication (Prndl): 1; Service Brakes: 1; Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2019 | 1 |
| 2024 | 2 |
2019: 1; 2024: 2
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 2 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11222050 · 2019-06-24 (June 24, 2019)
BRAKE FAILURE CAUSING WRECK, COMING ON TO A RED LIGHT, HIT BRAKES AND CAR DID NOT SLOW DOWN. I SWERVED TO MISS HITTING THE CARS IN FRONT OF ME, THINKING HITTING SOMEONE FROM BEHIND WOULD CAUSE A NUMBER OF INJURIES. I MISSED BOTH OF THESE CARS, BUT HAD TO RU N A RED LIGHT. THERE WAS ONE CAR IN LEFT HAND TURN LANE ON THE RIGHT. I THOUGHT IF I COULD GET THROUGH THE INTERSECTION I MIGHT COULD LET THE CAR SLOW DOWN ON ITS OWN IN A FIELD ACROSS THE STREET. THE CAR IN THE TURN LANE BLOCKED MY VIEW ON ONCOMING TRAFIC. A TRUCK GOING 45 OR 50 MILES P…
Owner-reported narrative. 450 miles reported. Look up ODI 11222050 at NHTSA ↗
Owner report 11564307 · 2024-01-08 (January 8, 2024)
Please note this was in our driveway and we have a video of the incident. Driver parked the car on slight hill and engaged the parking break and exited the vehicle. The car was still "On". Driver opened the door and reached in and pushed the ON button to shut down power. The brake disengaged by itself, car rolled, knocked down and almost rolled over driver. Rolled into street in oncoming traffic. Damage to door, slight injury to driver who was nearly run over.
Owner-reported narrative. Look up ODI 11564307 at NHTSA ↗
Owner report 11564480 · 2024-01-09 (January 9, 2024)
The contact owns a 2019 Kia Soul EV. The contact stated that while driving at an undisclosed speed, the vehicle started shaking abnormally. The contact drove the vehicle out of the street and into a parking space. Additionally, the contact stated that on two occasions the cellphone charger cord melted in the charger port while the cellphone was charging. The vehicle was towed to the dealer. The contact was informed that the transmission failed, and the transmission needed to be replaced; however, a diagnostic test had not been completed. The ve…
Owner-reported narrative. 73,000 miles reported. Look up ODI 11564480 at NHTSA ↗