2024 Kia SORENTO HYBRID problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
6 owner complaints analyzed
0 distinct recall campaigns
Not available median reported failure mileage
Scope: 2024 model year. Data snapshot: . 0 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Engine is the most frequently named component, appearing in 3 of 6 complaints (50.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 2 | 33.3% |
| Transmission and shifting | 1 | 16.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 3 |
| Power Train | 2 |
| Service Brakes | 2 |
| Electrical System | 1 |
| Fuel/Propulsion System | 1 |
Engine: 3; Power Train: 2; Service Brakes: 2; Electrical System: 1; Fuel/Propulsion System: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 6 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 4 |
| 2025 | 1 |
| 2026 | 1 |
2024: 4; 2025: 1; 2026: 1
Pattern summary
Engine leads the component reports. Braking behavior appears in 2 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11573528 · 2024-02-23 (February 23, 2024)
We purchased the car around Thanksgiving of last year (2023). A month and a half after purchase, we noticed all the warning lights coming on all at once. When we reported the incident and safety concern with the Kia dealership, they claimed it would be okay and we had nothing to worry about until our service appointment in Mid-March. Today, my wife was driving with my mom in the car and the brakes completely failed while they were driving on a major highway. Fortunately they were able to pull the car into an embankment before going down a large…
Owner-reported narrative. Look up ODI 11573528 at NHTSA ↗
Owner report 11582040 · 2024-04-09 (April 9, 2024)
All dashboard lights turned on and were orange during two separate instances. During both instances I went to brake and nothing happened. Eventually the brake finally engaged. On one of the instances the brakes took ~5 seconds to re-engage while coming to a traffic light stop. There were two pedestrians that I almost hit before they re-engaged.
Owner-reported narrative. Look up ODI 11582040 at NHTSA ↗
Owner report 11611411 · 2024-08-28 (August 28, 2024)
I was driving on the highway about 60mph, I go to accelerate and merge to the exit lane since that lane funnels another previous merge lane. I press the gas and the gauge stayed frozen at 60mph then a violent loud clunk came from the floor like as if the transmission gear got stuck and then slipped in. After parking at the store the hybrid inverter coolant refill warning came on the dash. I drove back home to get fluid 2 miles from home the vehicle lost all power. The issue is search through the internet I’m seeing many many kia sorentos hybrid…
Owner-reported narrative. Look up ODI 11611411 at NHTSA ↗