2019 Jeep GRAND CHEROKEE problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
365 owner complaints analyzed
7 distinct recall campaigns
34,500 mi median reported failure mileage
Scope: 2019 model year. Data snapshot: . 136 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 81 of 365 complaints (22.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 131 | 35.9% |
| Transmission and shifting | 37 | 10.1% |
| Electrical and battery issues | 30 | 8.2% |
| Engine operation | 29 | 7.9% |
| Steering behavior | 26 | 7.1% |
| Fuel system concerns | 3 | 0.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 81 |
| Unknown Or Other | 76 |
| Engine | 63 |
| Service Brakes, Hydraulic | 63 |
| Service Brakes | 49 |
| Power Train | 45 |
| Air Bags | 18 |
| Steering | 14 |
Electrical System: 81; Unknown Or Other: 76; Engine: 63; Service Brakes, Hydraulic: 63; Service Brakes: 49; Power Train: 45; Air Bags: 18; Steering: 14
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 59 |
| 25,000 to 49,999 | 27 |
| 50,000 to 74,999 | 26 |
| 75,000 to 99,999 | 13 |
| 100,000 to 149,999 | 8 |
| 150,000 and above | 3 |
Under 25,000: 59; 25,000 to 49,999: 27; 50,000 to 74,999: 26; 75,000 to 99,999: 13; 100,000 to 149,999: 8; 150,000 and above: 3
Under 25,000 miles has the most reports with usable mileage (59). 229 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2019 | 28 |
| 2020 | 33 |
| 2021 | 17 |
| 2022 | 43 |
| 2023 | 42 |
| 2024 | 43 |
| 2025 | 127 |
| 2026 | 32 |
2019: 28; 2020: 33; 2021: 17; 2022: 43; 2023: 42; 2024: 43; 2025: 127; 2026: 32
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 131 complaint narratives. Transmission and shifting appears in 37 complaint narratives. Electrical and battery issues appears in 30 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11187361 · 2019-03-17 (March 17, 2019)
CONTINUALLY GETTING LOW VOLTAGE ISSUES DESPITE HAVING IT "FIXED" AT THE DEALER. PARKING BRAKE WON'T TURN OFF.
Owner-reported narrative. 8,500 miles reported. Look up ODI 11187361 at NHTSA ↗
Owner report 11189874 · 2019-03-19 (March 19, 2019)
THE GAS PEDAL BECAME STUCK WHEN I WAS DRIVING AROUND LOCAL STREETS. I WAS STOPPING MY TRUCK BECAUSE I WAS COMING UP TO AN INTERSECTION. WHEN I LIFTED MY FOOT FROM THE GAS PEDAL IT DID NOT COME UP. ALMOST AS IF THE CRUISE CONTROL WAS ENGAGED. IT WAS SCARY AND I WENT A LITTLE TOO FAR INTO THE INTERSECTION WITH MY FOOT ON THE BRAKE.
Owner-reported narrative. 425 miles reported. Look up ODI 11189874 at NHTSA ↗
Owner report 11184392 · 2019-03-05 (March 5, 2019)
ON STARTUP WHEN COLD. TRANSMISSION IS WEIRD HARD SHIFTS. SEEMS TO NOT KNOW WHAT GEAR TO BE IN. SUDDEN STOP IN TRANSMISSION BETWEEN 1ST. AND 2ND. GEAR.VEHICLE AT 1300 MILES TOOK TO DEALER THEY TEST DROVE ONE MILE (1) ADVISED ME OF TSB REPORT FROM JEEP IN MOTION WITH TRANSMISSION. ADJUSTMENT TO CONTROL SHIFT IS EVEN WORSE THAN BEFORE. JERKY AND ALMOST DEAD DROP IN TRANSMISSION ON BRAND NEW VEHICLE IS HARD TO BELIEVE. LIKE TO SEE TSB REPORT. 20 PLUS YEARS AUTO MECHANIC MYSELF.DEALER DID EXPERIENCE THE TROUBLE I HAVE WITH VEHICLE. IN A ONE MILE ROA…
Owner-reported narrative. 1,300 miles reported. Look up ODI 11184392 at NHTSA ↗
Owner report 11194089 · 2019-04-05 (April 5, 2019)
REFER TO COMPLAINT #1184392 2019 JEEP GRAND CHEROKEE.(1) AFTER TCM REPLACED AT 1300 MILES 3/1/2019. (2) INTERNAL VALVE BODY KIT INSTALLED IN TRANSMISSION 1456 MILES 3/12/19 TO 3/22/19 PARTS HAD TO ORDER. (3) TRANSMISSION ORDERED 4/3/19 @ 1589 MILES.IN SERVICE DATE 10/11/2018. TOOK DELIVERY 10/13/2018. AFTER ALL THIS TROUBLE I WAS DRIVING NORMAL CITY ROAD APRIL 2,2019 VEHICLE WOULD BANG THUMP LIKE BACKLASH AFTER COMPLETE STOP IN TRANSMISSION FELT IN ENTIRE VEHICLE. THE VEHICLE FELT LIKE NO GAS RESPONSE TO MOVE IN GEAR THEN. I CAME TO STOP AT L…
Owner-reported narrative. 1,589 miles reported. Look up ODI 11194089 at NHTSA ↗
Owner report 11244490 · 2019-08-16 (August 16, 2019)
TODAY MAKES THE 3RD TIME IVE HAD MY CAR AT THE DEALERSHIP. 1ST TIME THEY SAID IT BLEW A FUSE. THIS IS AFTER I GOT A MESSAGE THAT MY AIR SUSPENSION NEEDED SERVICING IMMEDIATELY.THAT LASTED OVERNIGHT. TOOK IT BACK THE NEXT DAY. I WAS TOLD IT WAS A FACTORY DEFECT. PAINT OVERSPRAY, LOOSE WIRING. THEY FIXED THAT. IT LASTED A FEW DAYS. THEN AS I WAS ABOUT TO LEAVE TOWN. I GOT THE MESSAGE AGAIN. I WAS TOLD IT WAS OK TO DRIVE. SO I DID..TODAY I TOOK IT BACK IN. NOW THE DEALERSHIP IS TRYING TO GET ME TO TRADE MY CAR. WHICH WILL COST ME MORE MONRY. WE SH…
Owner-reported narrative. 5,390 miles reported. Look up ODI 11244490 at NHTSA ↗
Owner report 11245504 · 2019-08-21 (August 21, 2019)
TL* THE CONTACT OWNS A 2019 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH, A WARNING INDICATOR APPEARED, NOTIFYING THE CONTACT TO PULL OVER WITHIN THE NEXT FIFTY MINUTES. THE VEHICLE STALLED AND WAS UNABLE TO RESTART. ROADSIDE ASSISTANCE WAS CONTACTED AND THE VEHICLE WAS TOWED TO LARRY HILLIS CHRYSLER DODGE JEEP RAM FIAT (3211 N WESTWOOD BLVD, POPLAR BLUFF, MO 63901, [phone removed]). THE DEALER STATED THAT THE BATTERY WAS SEVERELY DISCHARGED. THE BATTERY WAS REPLACED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE F…
Owner-reported narrative. 2,321 miles reported. Look up ODI 11245504 at NHTSA ↗
Owner report 11210365 · 2019-05-28 (May 28, 2019)
CAR STALLS WHEN DECELERATING. HAPPENED ON RESIDENTIAL STREETS ONLY AS WE REFUSED TO TAKE THE HIGHWAY FOR FEAR OF AN ACCIDENT. ALTHOUGH THIS IS FOR THE JEEP CHEROKEE THIS DESCRIBES THE INCIDENT PERFECTLY: HTTPS://WWW.FREEP.COM/STORY/MONEY/CARS/CHRYSLER/2018/10/31/2-4-LITER-2019-JEEP-CHEROKEES-RECALL-STALLING/1836821002/
Owner-reported narrative. 6,100 miles reported. Look up ODI 11210365 at NHTSA ↗
Owner report 11300995 · 2020-01-21 (January 21, 2020)
ON SEP 2, 2019 WHILE TRAVELING STRAIGHT AT AROUND 60MPH THE STEERING WHEEL TURNED SLIGHTLY TO THE LEFT AND LOCKED IN THAT POSITION FOR A FEW SECONDS, ALMOST CAUSING A DEADLY CRASH ON THE FREEWAY AS THE VEHICLE ALMOST HIT THE CEMENT DIVIDER. I APPLIED FORCE TO TURN THE WHEEL IN THE OTHER DIRECTION, TO NO AVAIL FOR A FEW SECONDS, BUT THEN WHEN THE WHEEL "UNLOCKED" IT CLICKED AND THE CAR SWERVED TO THE RIGHT, CAUSING US TO ALMOST SPIN AROUND. I HELD THE WHEEL AS STRAIGHT AS I COULD, BUT WE DID GET INTO A COLLISION WHEN THE CAR WAS ALREADY STRAIGHT…
Owner-reported narrative. 13,744 miles reported. Look up ODI 11300995 at NHTSA ↗
Owner report 11338904 · 2020-07-12 (July 12, 2020)
I WAS DRIVING MY CAR AND THE CAR SHUT DOWN AND STEERING WHEEL LOCKED IN PLACE. A FLASHING MESSAGE CAME ON TO RESTART MY CAR. LUCKILY I WAS ON AN EMPTY ROAD AND NO ONE WAS BEHIND ME.
Owner-reported narrative. 12,000 miles reported. Look up ODI 11338904 at NHTSA ↗
Owner report 11466467 · 2022-05-27 (May 27, 2022)
My vehicle stop running at the light. I got it started again and turned left and it died about a block from the light. Then it would not start. Hard it towed home and the rear wheels locked up when they tried to dropped the car off in the drive way. Could not take it out of gear. The next day it started up and was able to move it. Made an appoint to have it checked our four days later and it would not start. Took it to the shop and they could not move it off the back of the flatbed. Brought it back home. Then the batteries died. Tried …
Owner-reported narrative. Look up ODI 11466467 at NHTSA ↗
Owner report 11515228 · 2023-04-03 (April 3, 2023)
The contact owns a 2019 Jeep Grand Cherokee. The contact stated while driving approximately 57 MPH, the vehicle began to lose motive power. The contact stated she depressed the accelerator pedal to the floor and the vehicle kept losing motive power. The contact stated that she was able to pull over and turned the vehicle off. The contact stated that the vehicle turned on only after multiple attempts; however, the vehicle went into "LIMP Mode" and would not accelerate to exceed 5 MPH. The vehicle also stalled several times within a few miles. Th…
Owner-reported narrative. 56,000 miles reported. Look up ODI 11515228 at NHTSA ↗