2015 Jeep GRAND CHEROKEE problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
1,355 owner complaints analyzed
9 distinct recall campaigns
40,000 mi median reported failure mileage
Scope: 2015 model year. Data snapshot: . 817 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 346 of 1,355 complaints (25.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 211 | 15.6% |
| Braking behavior | 145 | 10.7% |
| Steering behavior | 69 | 5.1% |
| Engine operation | 59 | 4.4% |
| Electrical and battery issues | 50 | 3.7% |
| Fuel system concerns | 33 | 2.4% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 346 |
| Seats | 287 |
| Engine | 199 |
| Unknown Or Other | 191 |
| Electrical System | 136 |
| Air Bags | 103 |
| Fuel/Propulsion System | 74 |
| Seat Belts | 59 |
Power Train: 346; Seats: 287; Engine: 199; Unknown Or Other: 191; Electrical System: 136; Air Bags: 103; Fuel/Propulsion System: 74; Seat Belts: 59
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 314 |
| 25,000 to 49,999 | 151 |
| 50,000 to 74,999 | 155 |
| 75,000 to 99,999 | 106 |
| 100,000 to 149,999 | 74 |
| 150,000 and above | 17 |
Under 25,000: 314; 25,000 to 49,999: 151; 50,000 to 74,999: 155; 75,000 to 99,999: 106; 100,000 to 149,999: 74; 150,000 and above: 17
Under 25,000 miles has the most reports with usable mileage (314). 538 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 1 |
| 2015 | 87 |
| 2016 | 242 |
| 2017 | 59 |
| 2018 | 58 |
| 2019 | 160 |
| 2020 | 180 |
| 2021 | 129 |
| 2022 | 80 |
| 2023 | 147 |
| 2024 | 85 |
| 2025 | 76 |
| 2026 | 51 |
2014: 1; 2015: 87; 2016: 242; 2017: 59; 2018: 58; 2019: 160; 2020: 180; 2021: 129; 2022: 80; 2023: 147; 2024: 85; 2025: 76; 2026: 51
Pattern summary
Power Train leads the component reports. Transmission and shifting appears in 211 complaint narratives. Braking behavior appears in 145 complaint narratives. Steering behavior appears in 69 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10664189 · 2014-12-14 (December 14, 2014)
THE 2015 I HAD JUST PURCHASED WITH THE V-6 AND 8 SPEED TRANSMISSION DUE TO MY 2014 DODGE DURANGO WITH THE SAME ENGINE AND TRANSMISSION BEING BOUGHT BACK BY CHRYSLER, IS EXHIBITING THE SAME UNSAFE SHIFTING AND STALLING CONDITIONS. *TR
Owner-reported narrative. 174 miles reported. Look up ODI 10664189 at NHTSA ↗
Owner report 10681977 · 2015-02-08 (February 8, 2015)
I RETURNED THIS JEEP TWICE TO DEALER LETTING KNOW THAT THE TRANSMISSION HAD A HARD BANG BETWEEN SHIFTING, THEY CONTINUE TO SAY THAT THIS NORMAL.THE SERVICE MANAGER SAYS IT BECAUSE OF THE ELECTRONIC SYSTEM, I TOLD THEM THAT I HAVE DRIVING FOR OVER FORTY YEARS AND HAVE HEARD OF SUCH THING AND THIS SOUNDS MORE LIKE A TORQUE CONVERTER ISSUE NOT A COMPUTER, NEEDLESS TO SAY THEY CONTINUE TO SAY NOTHING IS WRONG. I AM IN THE PROCESS OF SCHEDULING ANOTHER APPOINTMENT BECAUSE IT CONTINUES TO GET WORSE. *JS
Owner-reported narrative. 300 miles reported. Look up ODI 10681977 at NHTSA ↗
Owner report 10706564 · 2015-04-19 (April 19, 2015)
THIRD TIME OF INCIDENT. WHILE PARALLEL PARKING, AND SHIFTING FROM REVERSE INTO DRIVE, WHILE FOOT IS STILL ON THE BRAKE THE VEHICLE REVS AND LURCHES FORWARD. 1ST 2 TIMES INVOLVED PARKING ON SNOW/ICE. TODAY, WITH A DRY STREET AND SNEAKERS, VEHICLE BEGAN TO REV. I ATTEMPTED TO SHIFT INTO PARK TO AVOID LURCHING FORWARD BUT FAILED TO DO SO IN TIME. WHEN VEHICLE REVS, I HOLD ONTO STEERING WHEEL AND PRESS BRAKE WITH ALL MY STRENGTH BUT UNABLE TO PREVENT THE FORWARD MOVEMENT. *TR
Owner-reported narrative. 2,500 miles reported. Look up ODI 10706564 at NHTSA ↗
Owner report 10711893 · 2015-04-21 (April 21, 2015)
WHEN MOVING THE GEAR SHIFT ALL THE UP FROM DRIVE TO PARK THE CAR IS NOT ALWAYS IN PARK BUT REVERSE. THIS HAS HAPPENED MULTIPLE TIMES AND THE CAR WILL BEGIN MOVING BACKWARD WHEN I TAKE MY FOOT OF THE BRAKE. IT SEEMS LIKE THE COMPUTER IS NOT QUICK ENOUGH TO RECOGNIZE THE MOVEMENT OF THE SHIFTER. VERY DANGEROUS BUT NOW I AM AWARE OF IT. *TR
Owner-reported narrative. 28,000 miles reported. Look up ODI 10711893 at NHTSA ↗
Owner report 10680708 · 2015-02-02 (February 2, 2015)
TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE POWER STEERING HOSE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 443. ...UPDATED 02-03-15 *BF THE CONSUMER STATED THE POWER STEERING HOSE DETACHED FROM THE PUMP AND ALL THE FLUID LEAKED OUT, MAKING IT VERY DIFFICULT TO STEER THE VEHICLE. THE WAS ATTACHED WITH A COMPRESSION COUPLING AND WAS …
Owner-reported narrative. 443 miles reported. Look up ODI 10680708 at NHTSA ↗
Owner report 10713622 · 2015-04-29 (April 29, 2015)
TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CRANK SHAFT SENSOR AND THE CRANK SHAFT POSITION SENSOR WERE BOTH REPLACED. IN ADDITION, AN UNKNOWN WIRING REPAIR RELATED TO THE FAILURE WAS PERFORMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. AS A RESULT, THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE E…
Owner-reported narrative. 798 miles reported. Look up ODI 10713622 at NHTSA ↗
Owner report 10724358 · 2015-06-09 (June 9, 2015)
STARTED THE VEHICLE AND NOTICED THAT PARKSENSE AND FORWARD COLLISION WARNING WERE NOT WORKING AND EVERY FEW MINUTES, THE INSTRUMENT PANEL, WOULD BEEP AND OFTEN DISPLAY AN ERROR MESSAGE. THE MESSAGES IT DISPLAYED WERE, "SERVICE SHIFTER" (DISPLAYED MOST OFTEN), "PARK SENSE OFF" (IT WOULD AUTOMATICALLY TURN ON AND OFF) AND "ACC/FCW NOT WORKING SERVICE REQUIRED" (DISPLAYED A FEW TIMES). ALSO, THE SCREEN (INSTRUMENT PANEL) WOULD FLICKER A FEW TIMES AND BEEP.THE FORWARD COLLISION WARNING SENSOR DID NOT WORK, REGULAR CRUISE CONTROL DID NOT WORK, ADAPT…
Owner-reported narrative. 16,680 miles reported. Look up ODI 10724358 at NHTSA ↗
Owner report 10909757 · 2016-09-26 (September 26, 2016)
ENGINE STALL WHILE IN MOTION ON INTERSTATE HIGHWAY ENTRANCE RAMP. "SERVICE ELECTRONIC BRAKE SYSTEM" MALFUNCTION MESSAGE APPEARED. NO PRIOR INDICATION OF TROUBLE. TAKEN TO DEALER FOR WARRANTY REPAIR. AS OF 9/26/16 STILL AWAITING A POWER CONTROL MODULE PART (SIMILAR TO, IF NOT IDENTICAL TO, THE TIPM-7 PART THAT HAS CAUSED ISSUES IN THE PAST) THAT IS ON NATIONAL BACKORDER, WHICH IS THE 14TH DAY OUT OF SERVICE. IN ADDITION TO CONTROL MODUCLE, ELECTRICAL RELAY TO FUEL PUMP AND THE FUEL PUMP ITSELF WILL REQUIRE REPLACEMENT.
Owner-reported narrative. 8,800 miles reported. Look up ODI 10909757 at NHTSA ↗
Owner report 11011200 · 2017-07-28 (July 28, 2017)
I HAVE THE EXODIESEL SUMMIT 4X4. ON JULY 17 WAS DRIVING AT 55 MILES AN HOUR, IN THE FAST LANE, ON THE 10 FWY (4-LAN HIGHWAY) AT 5:00PM RUSH HOUR IN LOS ANGELES, CA. WITH NO WARNING OF ANY KIND, NO LIMP MODE, THE ENGINE COMPLETELY SHUT OFF. FELT LIKE IT RAN OUT OF GAS BUT THERE WAS SHY OF 1/4 TANK LEFT OR 88 MILES TO EMPTY. CAR HAD TO BE TOWED TO DEALER. DEALER FOUNT FAULTY FUEL PUMP AND REPLACED THE FUEL PUMP. I MANAGED TO CROSS 4 LANES OF TRAFFIC WITHOUT INCIDENT BUT THIS WAS PURE LUCK. PLEASE ADDRESS.
Owner-reported narrative. 25,000 miles reported. Look up ODI 11011200 at NHTSA ↗