2013 Jeep GRAND CHEROKEE problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
802 owner complaints analyzed
9 distinct recall campaigns
67,000 mi median reported failure mileage
Scope: 2013 model year. Data snapshot: . 435 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 368 of 802 complaints (45.9%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 284 | 35.4% |
| Braking behavior | 173 | 21.6% |
| Engine operation | 124 | 15.5% |
| Fuel system concerns | 87 | 10.8% |
| Steering behavior | 38 | 4.7% |
| Transmission and shifting | 24 | 3.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 368 |
| Service Brakes | 141 |
| Engine | 106 |
| Fuel/Propulsion System | 103 |
| Unknown Or Other | 58 |
| Seats | 55 |
| Power Train | 53 |
| Air Bags | 33 |
Electrical System: 368; Service Brakes: 141; Engine: 106; Fuel/Propulsion System: 103; Unknown Or Other: 58; Seats: 55; Power Train: 53; Air Bags: 33
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 89 |
| 25,000 to 49,999 | 68 |
| 50,000 to 74,999 | 87 |
| 75,000 to 99,999 | 90 |
| 100,000 to 149,999 | 90 |
| 150,000 and above | 11 |
Under 25,000: 89; 25,000 to 49,999: 68; 50,000 to 74,999: 87; 75,000 to 99,999: 90; 100,000 to 149,999: 90; 150,000 and above: 11
75,000 to 99,999 miles has the most reports with usable mileage (90). 367 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2012 | 3 |
| 2013 | 23 |
| 2014 | 113 |
| 2015 | 143 |
| 2016 | 42 |
| 2017 | 72 |
| 2018 | 72 |
| 2019 | 63 |
| 2020 | 106 |
| 2021 | 71 |
| 2022 | 25 |
| 2023 | 22 |
| 2024 | 20 |
| 2025 | 16 |
| 2026 | 11 |
2012: 3; 2013: 23; 2014: 113; 2015: 143; 2016: 42; 2017: 72; 2018: 72; 2019: 63; 2020: 106; 2021: 71; 2022: 25; 2023: 22; 2024: 20; 2025: 16; 2026: 11
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 284 complaint narratives. Braking behavior appears in 173 complaint narratives. Engine operation appears in 124 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10525154 · 2013-07-16 (July 16, 2013)
JEEP HAS AN ISSUE WITH MY 2013 JEEP CHEROKEE, WHEREIN THE ELECTRICAL SYSTEM FAILS, HEADLIGHT(S) TURN OFF AND OTHER SYSTEMS (RADIO/NAV) REBOOT. I ON MY FIFTH ATTEMPTED FIX FOR THE SAME ISSUE. CAR IS STILL IN SHOP (I AM IN MY THIRD WEEK OF A RENTAL). OBVIOUSLY, HEADLIGHTS THAT GO OUT ON THEIR OWN (AND STAY OUT) IS A SIGNIFICANT SAFETY ISSUE -- IT'S MORE THAN AN ANNOYANCE. I HAVE BEEN WARNED BY POLICE ALREADY, BUT SAFETY OF MYSELF AND OTHERS IS THE LARGER ISSUE. *TR
Owner-reported narrative. 2,500 miles reported. Look up ODI 10525154 at NHTSA ↗
Owner report 10595423 · 2014-06-01 (June 1, 2014)
ON MULTIPLE OCCASIONS, WHEN THE PUSH TO START BUTTON WAS PRESSED TO START THE VEHICLE THE HEAT/AIR FAN HAS AUTOMATICALLY COME ON AT THE HIGHEST SPEED WITH THE HEAT/AIR BUTTON IN THE OFF POSITION. THE VEHICLE HAS BEEN DRIVEN AS FAR AS 20 MILES BEFORE IT WOULD GO OFF. THE BUTTON HAS BEEN TURNED ON TO DIFFERENT SPEEDS DURING THIS INCIDENT AND THE SPEED DOES NOT CHANGE. THE VEHICLE HAS BEEN CUT OFF AND RESTARTED WITH THE SAME RESULTS. THE VEHICLE WAS TAKEN TO A JEEP DEALERSHIP ON APRIL 1, 2014. THE FAN WAS REPLACED AND APPROXIMATELY 3 WEEKS LA…
Owner-reported narrative. 9,000 miles reported. Look up ODI 10595423 at NHTSA ↗
Owner report 10496471 · 2013-02-05 (February 5, 2013)
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, SHE ATTEMPTED DECELERATE AND THE BRAKE PEDAL SEIZED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE FAILURE COULD NOT BE DIAGNOSED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO THE DEALER A TOTAL OF FOUR TIMES. THE MASTER CYLINDER AND THE VACUUM ASSEMBLY HOSE WERE BOTH REPLACED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED HER TO TAKE THE VEHICLE TO A DIFFERENT DEALER. THE VEHICLE WAS NOT REPAIRE…
Owner-reported narrative. Look up ODI 10496471 at NHTSA ↗
Owner report 10497839 · 2013-02-12 (February 12, 2013)
ON 4 SEPARATE TIMES I ATTEMPTED TO SLOW THE VEHICLE ON THE HIGHWAY, APPLIED THE BRAKE PEDAL AND THE PEDAL WAS LOCKED/FROZEN. I BROUGHT THE VEHICLE TO THE DEALER I BOUGHT IT FROM, THEY DIDN'T FIND A PROBLEM GAVE ME THE CAR BACK. I CALLED JEEP THEY TOLD ME TO BRING IT TO ANOTHER DEALER, I DID. I LEFT THE CAR THERE 10 DAYS THEY TOLD ME THEY COULD NOT REPLICATE THE PROBLEM SO THERE WAS NOTHING THEY COULD DO OR JEEP/CHRYSLER COULD DO. I DROVE THE CAR HOME FROM THE DEALER AND THE EXACT PROBLEM HAPPENED 20 MINUTES AFTER LEAVING THERE. I WILL NOT DRIVE…
Owner-reported narrative. 1,500 miles reported. Look up ODI 10497839 at NHTSA ↗
Owner report 10598289 · 2014-06-14 (June 14, 2014)
IN APRIL MY CAR STARTED RANDOMLY NOT STARTING. IT'S HAPPENED 4 TIMES AND BEEN IN THE SHOP ONCE FOR THIS ISSUE. IT IS GOING AGAIN MONDAY 6/16 FOR THE SAME ISSUE. IT WILL RANDOMLY NOT START, IT RANDOMLY TRIES TO STALL ON ME. IT WILL RANDOMLY NOT RESPOND TO PUSHING THE POWER BUTTON. IT WILL RANDOMLY MAKE A HIGH PITCHED SQUEALING NOISE. IT IS VERY SCARY WHEN IT TRIES TO STALL BECAUSE I CAN BE RIDING DOWN THE INTERSTATE AT 65 MPH WHEN IT HAPPENS OR SITTING STILL AT A RED LIGHT. I DRIVE OVER 120 MILES PER DAY AND I CANNOT BE STRANDED OR STALL OUT IN …
Owner-reported narrative. 35,000 miles reported. Look up ODI 10598289 at NHTSA ↗
Owner report 10649585 · 2014-10-24 (October 24, 2014)
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT INDICATED THAT AFTER RESTARTING THE ENGINE THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE ALTERNATOR WAS FAULTY. THE ALTERNATOR WAS REPLACED PUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPLACED THE TOTALLY INTEGRATED POWER MODULE. THE CONTACT CONTINUED TO HAVE TROUBLE STARTING THE ENGINE AND THE VEHICLE WOULD STALL SHORTLY AF…
Owner-reported narrative. 28,000 miles reported. Look up ODI 10649585 at NHTSA ↗
Owner report 10716190 · 2015-05-13 (May 13, 2015)
CHRYSLER, SENT US A LETTER LISTING THE RECALL BELOW FOR OUR 2013 JEEP GRAND CHEROKEE, AND THEY STILL DO NOT HAVE THE REPLACEMENT PART. THE REPAIR HAS NOT BEEN MADE AND THEY GIVE US NO INFORMATION ABOUT WHEN IT WILL BE AVAILABLE FOR REPAIR. MY MAIN CONCERN IS THAT WE HAVE A 2 YEAR OLD AND MY WIFE DRIVES THE JEEP EVERY DAY, HER ONLY MEANS OF TRANSPORTATION. THE RECALL STATES "IN THE AFFECTED VEHICLES, THE FUEL PUMP RELAY INSIDE THE TOTALLY INTEGRATED POWER MODULE (TIPM-7) MAY FAIL, CAUSING THE VEHICLE TO STALL WITHOUT WARNING." ALSO, VERY CONCERN…
Owner-reported narrative. Look up ODI 10716190 at NHTSA ↗
Owner report 10721458 · 2015-05-26 (May 26, 2015)
THE FIRST INCIDENT HAPPENED AT THE END OF APRIL. WHILE DRIVING, AFTER CROSSING A BUSY STREET, I SUDDENLY LOST POWER AND ENGINE RESPONSE. AFTER HAVING IT TOWED TO THE NEAREST REPAIR SHOP, I HAD TO HAVE THE FUEL PUMP AND SENDER REPLACED. THIS IS WHEN I WAS MADE AWARE THERE IS A FUEL KIT RELAY RECALL. NOW, BARELY 4 WEEKS LATER, THIS EXACT SAME THING HAS HAPPENED AGAIN. WITH APPARENTLY NO REMEDY TO THE RECALL YET, I AM NOW LEFT PAYING FOR THE SAME EXACT REPAIRS I JUST HAD DONE LESS THAN 150 MILES AGO. THIS TIME IT HAPPENED AFTER CROSSING INTO A…
Owner-reported narrative. 8,000 miles reported. Look up ODI 10721458 at NHTSA ↗
Owner report 10474349 · 2012-09-08 (September 8, 2012)
2013 JEEP CHEROKEE LAREDO. THE SPEEDOMETER AND TACHOMETER NEEDLES ARE DARK RED AGAINST A DARK SLATE/BLACK BACKGROUND. VERY DIFFICULT TO SEE UNDER NIGHTTIME CONDITIONS AND WHEN SUN SHINES INTO CAR FROM THE REAR. THIS IS ADDED TO THE FACT THAT THE INSTRUMENTS ARE ON THE SIDES OF THE INSTRUMENT CLUSTER AND THAT THE STEERING WHEEL IS SMALL. CAN'T GET A FULL LOOK AT THESE INSTRUMENTS WITH BOTH EYES AT THE SAME TIME .... I. E. SERIOUSLY IMPACTED BINOCULAR VISION MEANS THAT IT IS EVEN MORE IMPORTANT THE NEEDLES BE OF A CONTRASTING COLOR TO THE BA…
Owner-reported narrative. 80 miles reported. Look up ODI 10474349 at NHTSA ↗
Owner report 10477942 · 2012-09-29 (September 29, 2012)
RECEIVED EMAIL FROM SON ABOUT POWER STEERING HOSE LEAKING WHICH COULD CAUSE A FIRE AFTER WE PURCHASED 2013 JEEP GRAND (PURCHASED ON MAY 31). WENT TO CHECK FOR LEAKAGE... FOUND LEAKAGE. WENT TO DEALER, THEY COULDN'T DETERMINE LEAKAGE EVENTHOUGH INFORMED THEM WHERE TO LOOK. I WENT BACK TO THE SHOP AREA AND INSTRUCTED THEM WHERE TO LOOK; FINALLY THE TECHNICIAN DID FIND THE LEAK ... DUE TO A POWER STEERING PUMP CRACK. SO IN YOUR INVESTIGATION FOR POWER STEERING HOSE CAUSING FIRES, INVESTIGATE FOR THE PUMP ALSO. WE ARE STILL CHECKING DAILY…
Owner-reported narrative. 300 miles reported. Look up ODI 10477942 at NHTSA ↗
Owner report 10542584 · 2013-09-09 (September 9, 2013)
WHILE PARKING IN A PARKING LOT WITH MY FOOT ON THE BRAKE PEDAL, THE ENGINE RPM'S SURGED AND I HAD TO APPLY EXTREMELY HARD FORCE ON THE BRAKE PEDAL AND SHIFT INTO NEUTRAL TO STOP AFTER TRAVELING 10 TO 15 FEET. THIS HAPPENED AGAIN AND I TOOK THE JEEP TO YARK SERVICE IN TOLEDO OH. THEY RAN A DIAGNOSIS AND COULD NOT FIND ANY CODES. MY WIFE TOOK THE JEEP AND WHILE PARKING HAD THE SAME PROBLEM. BEFORE SHE COULD STOP THE VEHICLE RAN INTO A POST AND SUSTAINED DAMAGE. I CALLED JEEP CUSTOMER SERVICE AND REPORTED IT AS A SAFETY PROBLEM ON AUG 31. I WAS TO…
Owner-reported narrative. 8,170 miles reported. Look up ODI 10542584 at NHTSA ↗
Owner report 10555937 · 2013-12-13 (December 13, 2013)
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN SECURED IN PARK, THE VEHICLE WOULD ROCK BACK AND FORTH WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE PROBLEM WOULD ALSO OCCUR WHEN SHIFTING GEARS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 500. THE VIN WAS NOT AVAILABLE.
Owner-reported narrative. 500 miles reported. Look up ODI 10555937 at NHTSA ↗