2012 Jeep GRAND CHEROKEE problems and owner complaints

HUSBAND DRIVING MV TO STORE, STARTED SMELLING SHARP SMELL OF WIRES BURNING, WHITE SMOKE COMING FROM AREA AROUND THE VISOR ON DRIVERS SIDE, CAME RIGHT HOME WITH IT, SINCE SMOKE WAS BURNING HIS EYES AND NOSE, OPENED SUNROOF TO LET SMOKE OUT, IT CONTINUED SMOKING THEN STARTED TO BURN THRU MATERIAL SURROUNDING THE VISOR, THEN BURST INTO FLAMES . MY HUSBAND GOT OUT THE FIRE EXTINGUISHER AND WAS ABLE TO PUT THE FLAMES OUT, BEFORE THE FIRE DEPT ARRIVED.INSIDE OF THE MV HAS MELTED PLASTIC ALL OVER.THE SUNROOF WILL NOT WORK, AND THE ELECTRICAL SYSTEM IS…

Owner-reported narrative. 25,600 miles reported. Look up ODI 10522159 at NHTSA ↗

THIS JEEP WAS REPLACED BECAUSE THE PRIOR JEEP WAS LEMON LAW. THE ENGINE LIGHT APPEARED AFTER ABOUT 3 WEEKS OF PURCHASE, THE CAR WAS BRAND NEW. LIKE THE LAST JEEP, IT WOULD STALL CAUSING LOSS OF POWER BRAKES AND POWER STEERING. THE ELECTRICAL SYSTEM WOULD ALSO FREEZE (NAVIGATION AND RADIO) CONSTANTLY AND WOULD NOT FIX ITSELF UNLESS THE BATTERY WAS UNPLUGGED. SHAVE JEEP IN THOUSAND OAKS, CA UPGRADED THE ENGINE AND NAVIGATION SOFTWARE, BUT PROBLEMS RESUMED SHORT AFTER. SHAVER JEEP THEN INFORMED ME THAT THEY WOULD ONLY LOOK AT THE VEHICLE IF T…

Owner-reported narrative. 300 miles reported. Look up ODI 10522344 at NHTSA ↗

I WAS GOING APPROXIMATELY 20-25 APPROACHING A SIGNAL LIGHT. I LET OFF THE GAS AND APPLIED THE BRAKE AS THE LIGHT WAS RED. AS I LET OFF THE GAS, THE ENGINE BEGAN TO REV HIGHER AND AS I APPLIED THE BRAKE I HAD TO APPLY IT HARDER AND HARDER AS THE ENGINE CONTINUED TO REV EVEN HIGHER. I BEGAN TO SMELL THE BRAKES BURNING AS THEY TRIED TO HOLD THE CAR BACK. FORTUNATELY I HAD THE FORESIGHT TO PUT THE CAR IN NEUTRAL. IT CONTINUED TO REV FOR ABOUT 5 SECONDS AND THEN WENT DOWN TO NORMAL. IT HAS HAPPENED ONCE. NO WARNING LIGHTS WENT ON. THE DEALER SAI…

Owner-reported narrative. 4,200 miles reported. Look up ODI 10440899 at NHTSA ↗

YESTERDAY, 5 JAN 12, AS I APPROACHED A STOP LIGHT I REMOVED MY FOOT FROM THE GAS AND APPLIED THE BRAKES. THE VEHICLE DID NOT SLOW DOWN AS EXPECTED. IT WAS AS IF THE ENGINE WAS FIGHTING ME. I PUT THE CAR INTO NEUTRAL AND THE RPMS SHOT UP TO ABOUT 5000 AND THEN WENT BACK DOWN. THE CRUISE CONTROL WAS NOT ENGAGED AND MY FOOT WAS ON THE BRAKE, NOT ON THE GAS. TODAY, AS I WAS COASTING TOWARDS AN INTERSECTION, FOOT OFF THE GAS, I STEPPED ON THE BRAKE AND AGAIN THE ENGINE REVVED UP CAUSING ME TO HAVE TO PRESS VERY HARD ON THE BRAKE TO STOP. AFTER …

Owner-reported narrative. 560 miles reported. Look up ODI 10442757 at NHTSA ↗

I BOUGHT MY BAND NEW 2012 JEEP GRAND CHEROKEE OVERLAND 7 MONTHS AGO - BRAND NEW FROM THE CHRYSLER JEEP DEALERSHIP AND ABOUT A MONTH AFTER I BOUGHT IT I STARTED TO NOTICE THE ACCELERATION IS NOT 100%, THE WINDOWS STOP ROLLING UP OR DOWN FOR HOURS AT A TIME AT RANDOM TIME, THE BRAKES SOMETIMES DON'T WORK ALL THE WAY, THE ENGINE JUMPS WHEN SWITCHING GEARS AND MOST RECENTLY MY CHECK ENGINE LIGHT CAME ON, THE CAR WOULD NOT ACCELERATE AND THE RPMS WOULD NOT GO PAST 1.5 EVEN WHEN FLOORING IT & THERE WERE LOUD CLICKING NOISES WITH A LOUD FAN. THIS TIME…

Owner-reported narrative. 1,000 miles reported. Look up ODI 10469611 at NHTSA ↗

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE TRAVELING 45 MPH, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS MOVED TO THE SHOULDER. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND WAS THEN TAKEN TO THE DEALER TO BE INSPECTED. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY CYLINDER NUMBER 4 MISFIRING IN THE HEAD OF THE ENGINE. THE DEALER ALSO STATED THAT THE PART WAS CURRENTLY ON BACK ORDER. THE VEHICLE WAS AWAITING REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 23,000.

Owner-reported narrative. 23,000 miles reported. Look up ODI 10496837 at NHTSA ↗

WHILE DRIVING OUR 2012 JEEP GRAND CHEROKEE LIMITED THE VEHICLE COMPLETELY POWERS DOWN. THE ENGINE SHUTS OFF AND WE LOOSE ALL POWER TO THE VEHICLE. THIS HAS OCCURRED A NUMBER OF TIMES BOTH AT LOW AND HIGH SPEEDS. THE VEHICLE WILL RESTART AND OPERATE NORMALLY IMMEDIATELY AFTER THESE OCCURRENCES. OVER THE PAST TWO MONTHS THREE ATTEMPTS HAVE BEEN MADE TO REPAIR THE VEHICLE AND THE PROBLEM CONTINUES. JEEP BELIEVES THEY HAVE IDENTIFIED THE CAUSE OF THE PROBLEM (WIRING FROM TIPM TO FUEL PUMP) BUT I HAVE LOST ALL CONFIDENCE IN THEIR ABILITY TO ACCURATE…

Owner-reported narrative. 19,000 miles reported. Look up ODI 10555836 at NHTSA ↗

THIS VEHICLE HAS RECURRING STARTING ISSUES. AT ANY TIME, COLD OR WARM ENGINE THE IGNITION WOULD ENGAGE AND THE ENGINE FAILS TO START. SERVICE DEALERSHIP HAS NOT IDENTIFIED ANY SPECIFIC REASON WHY THIS OCCURS. ON JANUARY 8TH, THE SAME STARTING ISSUE OCCURRED AND THIS TIME THE ENGINE LIGHT APPEARED. THE SERVICE DEALERSHIP HAS IDENTIFIED A BAD CYLINDER HEAD. THERE RECOMMENDED REPAIRS ARE REPLACEMENT OF THE CYLINDER HEAD AND ASSOCIATED COMPONENTS. SERVICE DEALERSHIP STATED THE STARTING ISSUE IS NOT RELATED TO THE CYLINDER HEAD. THEY STATE…

Owner-reported narrative. 29,000 miles reported. Look up ODI 10559975 at NHTSA ↗

POWER STEERING HOSE BURST, SPILLING FLUID, AND POWER STEERING WAS SUDDENLY LOST AFTER ONLY 400 MILES. FORTUNATELY I WAS DRIVING SLOWLY ON A NEIGHBORHOOD STREET AND NOT YET ON THE HIGHWAY. CAR WAS TOWED TO DEALERSHIP. MECHANIC RECEIVED DIRECTIVE FROM CHRYSLER ON A "FIX". HE MADE THE FIX, AS DIRECTED, BUT THE NEW HOSE QUICKLY BURST ON HIM DURING TESTING. CHRYSLER HAS DIRECTED A SECOND FIX. I HAVE NOT YET HEARD ABOUT THE STATUS OF THE SECOND FIX. I'VE BEEN WITHOUT MY CAR FOR 4 DAYS. I HAVE READ THAT CHRYSLER HAD TO RECALL 26,000 VEHICLES I…

Owner-reported narrative. 400 miles reported. Look up ODI 10465379 at NHTSA ↗

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 1 MPH IN THE DRIVEWAY, A LOUD NOISE EMITTED FROM OUTSIDE OF THE VEHICLE AND SUDDENLY THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT NOTICED AN EXCESSIVE AMOUNT OF STEERING FLUID LEAKING ONTO THE GROUND. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHERE THE POWER STEERING HOSE WAS RECONNECTED. THE MALFUNCTION RECURRED TWICE AND EACH TIME THE VEHICLE WAS TOWED TO THE DEALER. THERE WERE OTHER REPAIRS PERFORMED AT DIFFERENT TIMES, WHICH…

Owner-reported narrative. 3,000 miles reported. Look up ODI 10467676 at NHTSA ↗

WE PURCHASED A NEW JEEP GRAND CHEROKEE WITH 5 MILES ON IT. UPON LEAVING THE DEALERSHIP THE ENGINE BEGAN MAKING A STRANGE NOISE. WE BROUGHT THE CAR BACK TO THE DEALER AND THE MECHANIC TOLD US TO LEAVE THE CAR. IT'S 5 DAYS LATER AND ALL WE KNOW SO FAR IS THAT THEY HAVE REMOVED THE FRONT END OF THE TRANSMISSION AND THEY ARE STILL WORKING ON IT. WE DON'T HAVE THE CAR. ADDITIONALLY, THE FRONT DRIVER'S SIDE DOOR WAS NOT FLUSH WITH THE BODY OF THE CAR. WE ASKED THEM TO LOOK AT THE DOOR TO SEE IF IT WAS NOT INSTALLED PROPERLY. THEY OFFERED TO HAV…

Owner-reported narrative. 5 miles reported. Look up ODI 10448574 at NHTSA ↗

WE HAD NOTICED A SMALL PUDDLE OF FLUID IN OUR GARAGE AND TOOK CAR TO BE SERVICED AT JEEP. THEY SAID IT WAS TRANSMISSION FLUID AND FIXED THE PROBLEM. NEXT DAY WE DROVE 500 MILES TO OLIVER BC AND WHEN WE STOPPED THE CAR, WE NOTICED A LARGER PUDDLE OF RED FLUID FROM THE LEFT FRONT AREA UNDER CAR. THE CAR WAS DIFFICULT TO STEER AND REALIZED IT MUST BE POWER STEERING FLUID THAT WAS LEAKING. WE TOOK IT TO A DEALER IN PENTICTION, BC AND THEY SAID THAT THERE WAS NO POWER STEERING FLUID LEFT IN THE SYSTEM. THEY "LOCATED POWER STEERING LEAK, AS CLAMP …

Owner-reported narrative. 2,100 miles reported. Look up ODI 10467787 at NHTSA ↗