2021 Jeep GRAND CHEROKEE L problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
77 owner complaints analyzed
4 distinct recall campaigns
70,000 mi median reported failure mileage
Scope: 2021 model year. Data snapshot: . 9 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 26 of 77 complaints (33.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 18 | 23.4% |
| Braking behavior | 11 | 14.3% |
| Transmission and shifting | 10 | 13.0% |
| Electrical and battery issues | 8 | 10.4% |
| Engine operation | 4 | 5.2% |
| Fuel system concerns | 1 | 1.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 26 |
| Steering | 16 |
| Unknown Or Other | 13 |
| Forward Collision Avoidance: Warnings | 12 |
| Power Train | 12 |
| Engine | 8 |
| Forward Collision Avoidance: Automatic Emergency Braking | 6 |
| Seats | 6 |
Electrical System: 26; Steering: 16; Unknown Or Other: 13; Forward Collision Avoidance: Warnings: 12; Power Train: 12; Engine: 8; Forward Collision Avoidance: Automatic Emergency Braking: 6; Seats: 6
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 3 |
| 75,000 to 99,999 | 4 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 1; 50,000 to 74,999: 3; 75,000 to 99,999: 4; 100,000 to 149,999: 0; 150,000 and above: 0
75,000 to 99,999 miles has the most reports with usable mileage (4). 68 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 3 |
| 2025 | 46 |
| 2026 | 28 |
2024: 3; 2025: 46; 2026: 28
Pattern summary
Electrical System leads the component reports. Steering behavior appears in 18 complaint narratives. Braking behavior appears in 11 complaint narratives. Transmission and shifting appears in 10 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11631019 · 2024-12-16 (December 16, 2024)
The dash lit up with all lights and it said SOS Power STEERING is out. I could not turn the wheel. The lights such as my miles was blinking, the seat belt was flashing along with dinging even though my seat belt was on. There has been recalls due to power steering issues but my car isn't on there. It put me and my son at risk for a terrible accident. I have taken it to a dealership. There were no warnings prior to this incident.
Owner-reported narrative. Look up ODI 11631019 at NHTSA ↗
Owner report 11631889 · 2024-12-20 (December 20, 2024)
While driving, the power steering disengaged and made the vehicle difficult to steer. The power steering warning light illuminated in the dash and the vehicle went into safety mode. After letting the vehicle remain shut down, the error code rectified itself and the power steering warning disappeared. Vehicle was serviced by the dealership and a power steering module update was performed. The rack and pinion were inspected. The vehicle subsequently suffered the same issue. Again, after driving to vehicle to safety and shutting it off, the issue …
Owner-reported narrative. Look up ODI 11631889 at NHTSA ↗
Owner report 11637359 · 2025-01-21 (January 21, 2025)
Started my car and all brake lights came on. I had no brakes, brakes wouldn’t pump. Luckily I was a few miles from a Jeep dealer, they said it needed a brake module system, $1100 to repair. I have 56,000 miles and it is not under warranty.
Owner-reported narrative. Look up ODI 11637359 at NHTSA ↗
Owner report 11649365 · 2025-03-19 (March 19, 2025)
ABS , Traction Control, Power brake booster, AEB inoperative after routine brake pads/rotor service. Vehicle was put into service mode via touch screen radio, rear brake service performed. Upon initial brake pedal application, required to exit service mode for rear brakes, to return caliper piston contact to brake pad. The vehicle disables abs and supporting system and sets codes c0050 , c2227 . As a technician my opinion is the extra brake fluid required to take up open space after service is discharged via accumulator into the brake system wi…
Owner-reported narrative. Look up ODI 11649365 at NHTSA ↗
Owner report 11648245 · 2025-03-13 (March 13, 2025)
While driving my kids home from the school the vehicle stark jerking and kicking in the back while I was accelerating. Then the vehicle stopped shifting gears. I pulled to the side of the road turned off the car, turned it back on and it worked fine. I have this incident twice in two years. Secondly the paddle shift gear showed as disabled when I want to use manual gear. Checked the dashboard and there is no option saying enabled or disable peddle Shift gear. Thirdly the forward collision warning light is on on the dashboard. From time to Ti…
Owner-reported narrative. Look up ODI 11648245 at NHTSA ↗
Owner report 11659289 · 2025-05-06 (May 6, 2025)
While driving at 60mph, the vehicle became unresponsive and electronically shifted into park unexpectedly. No warning lights were present, and the dealership's service department could not replicate the issue.
Owner-reported narrative. Look up ODI 11659289 at NHTSA ↗
Owner report 11633555 · 2025-01-01 (January 1, 2025)
I was due for an inspection sticker and my vehicle did not pass due to it initially during and not having driven enough miles to reset the code. I had drove enough miles and was going to get it reinspected but the battery died again. I had jumped my vehicle and drove it to reset the code again however upon stop at a red light the car turned over and wouldn’t start up again. I had three of my kids in the car and can’t imagine if I was not close to home with them or on a highway when this happened. There were no warnings and the police had to…
Owner-reported narrative. Look up ODI 11633555 at NHTSA ↗
Owner report 11639887 · 2025-01-31 (January 31, 2025)
Jeep caught on fire in my garage in the middle of the night when it was off, burnt my entire house down, 4 fire investigaters and a forensic scientist, swaid the fire started in the battery compartment.
Owner-reported narrative. Look up ODI 11639887 at NHTSA ↗
Owner report 11660650 · 2025-05-13 (May 13, 2025)
Presented as camshaft position sensor with loss of power, poor acceleration and general misfires. After many weeks of diagnostic and repairs, turns out to be a problem with the camshaft intake. Specifically the entire cam kit. Appeared 1 week after purchase as a check engine light. This problem had been confirmed by the chrysler dealership where I bought the car and sent it for diagnostic. Problem with the cam could result in sudden loss of power while driving/and or limp mode. Damage to transmission and other parts such as timing chain. I do n…
Owner-reported narrative. Look up ODI 11660650 at NHTSA ↗
Owner report 11673713 · 2025-07-15 (July 15, 2025)
[XXX] approx.[XXX], while driving my 2021 Jeep Grand Cherokee on [XXX] the Jeep without any warning sputtered and stopped in the middle of traffic. I could not get the car to keep running, and finally wouldn't start at all. I called the Sarasota Sheriff's Dept who came to the scene and found the situation to be dangerous to my vehicle and others using [XXX] they towed the vehicle to Sarasota Jeep on South 41. Received a call from Jeep on July 14, 2025 they advised me it was the Fuel pump integrated Power module which led to the stalling …
Owner-reported narrative. Look up ODI 11673713 at NHTSA ↗