2019 Jeep COMPASS problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
327 owner complaints analyzed
2 distinct recall campaigns
12,000 mi median reported failure mileage
Scope: 2019 model year. Data snapshot: . 103 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 160 of 327 complaints (48.9%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 81 | 24.8% |
| Engine operation | 76 | 23.2% |
| Electrical and battery issues | 54 | 16.5% |
| Steering behavior | 26 | 8.0% |
| Transmission and shifting | 20 | 6.1% |
| Fuel system concerns | 3 | 0.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 160 |
| Electrical System | 138 |
| Unknown Or Other | 83 |
| Service Brakes | 37 |
| Power Train | 34 |
| Steering | 17 |
| Vehicle Speed Control | 15 |
| Fuel/Propulsion System | 11 |
Engine: 160; Electrical System: 138; Unknown Or Other: 83; Service Brakes: 37; Power Train: 34; Steering: 17; Vehicle Speed Control: 15; Fuel/Propulsion System: 11
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 63 |
| 25,000 to 49,999 | 22 |
| 50,000 to 74,999 | 10 |
| 75,000 to 99,999 | 3 |
| 100,000 to 149,999 | 5 |
| 150,000 and above | 0 |
Under 25,000: 63; 25,000 to 49,999: 22; 50,000 to 74,999: 10; 75,000 to 99,999: 3; 100,000 to 149,999: 5; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (63). 224 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2019 | 47 |
| 2020 | 19 |
| 2021 | 26 |
| 2022 | 43 |
| 2023 | 70 |
| 2024 | 53 |
| 2025 | 40 |
| 2026 | 29 |
2019: 47; 2020: 19; 2021: 26; 2022: 43; 2023: 70; 2024: 53; 2025: 40; 2026: 29
Pattern summary
Engine leads the component reports. Braking behavior appears in 81 complaint narratives. Engine operation appears in 76 complaint narratives. Electrical and battery issues appears in 54 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11180596 · 2019-02-17 (February 17, 2019)
PARKED CAR NEAR STORE. CAME OUT FIVE MINUTES LATER AND STEPPED ON BRAKE AND PUSHED START BUTTON. CAR THOUGHT IT WAS RUNNING. PUT IN REVERSE.CAR DIDN'T MOVE.I SPENT A FEW MINUTES TRYING TO START. GOT OUT OF CAR AND DASH LIGHT SAID ENGINE WAS RUNNING. FINALLY STARTED AFTER A FEW MORE MINUTES. 130 MILES ON THE CAR. GLAD I WASN'T ON RAILROAD TRACKS.
Owner-reported narrative. 130 miles reported. Look up ODI 11180596 at NHTSA ↗
Owner report 11185922 · 2019-03-11 (March 11, 2019)
THE CAR RANDOMLY FAILS TO START WITH THE PUSH OF THE START BUTTON. IT SAYS TO PRESS THE BRAKE PEDAL AND THE BUTTON TO START, HOWEVER IT WILL NOT WORK. NOTHING HAPPENS. EVENTUALLY IT WILL START, COULD BE 1 MINUTE, COULD BE 10 OR 15 MINUTES. SOMETHING IS OBVIOUSLY WRONG. SERVICE OF COURSE COULD NOT DUPLICATE THE ISSUE, SO NOTHING WAS FIXED. IT HAS HAPPENED AROUND 5 TIMES IN THREE WEEKS. CAR IS BRAND NEW. I ASSUME THIS IS SOME ISSUE AFFECTING MORE THAN JUST MY VEHICLE. IF THE START BUTTON DOESN'T WORK, THERE IS NO OVER RIDING WAY TO START THE CAR.…
Owner-reported narrative. 500 miles reported. Look up ODI 11185922 at NHTSA ↗
Owner report 11174741 · 2019-02-06 (February 6, 2019)
TL* THE CONTACT OWNS A 2019 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE STALLED MORE THAN 35 TIMES WITHOUT WARNING. LESTER GLENN CHRYSLER DODGE JEEP RAM FIAT (1199 ROUTE 37 W, TOMS RIVER, NJ 08755, [phone removed]) WAS NOTIFIED SEVERAL TIMES, BUT HAD BEEN UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE TO PROVIDE A PERMANENT REMEDY. THE DEALER INDICATED THAT THE VEHICLE'S COMPUTER MAY BE THE SOURCE OF THE FAILURE; HOWEVER, THE PART WAS ON BACK ORDER UNTIL MID MARCH OF 2019. THE VEHICLE WAS NOT REPAIRED. A LOANER VEHICLE OPTION WAS NOT PROVID…
Owner-reported narrative. Look up ODI 11174741 at NHTSA ↗
Owner report 11187310 · 2019-03-17 (March 17, 2019)
THE JEEP COMPASS IS EQUIPPED WITH A VERY DANGEROUS ESS START/STOP SYSTEM. FIRST YOU MUST DEACTIVATE IT EVERY TIME YOU START THE VEHICLE. SECONDLY WHEN THE VEHICLE SHUTS OFF AT A STOP LIGHT OR STOP SIGN, IT FEELS MORE LIKE IT STALLS THAN SHUTS OFF, A SHUDDER GOES THRU THE VEHICLE AND THE ENGINE SPUTTERS AND DIES. TAKE YOUR FOOT OFF THE BRAKE AND MAYBE IT WILL RESTART THE VEHICLE, MAYBE NOT. MINE SPUTTERED TO LIFE BUT HAD NO POWER, VERY SLOWLY THE VEHICLE SPUTTERED INTO THE MIDDLE OF AN INTERSECTION AND I THOUGHT THE CAR WAS GOING TO STALL AND QU…
Owner-reported narrative. 700 miles reported. Look up ODI 11187310 at NHTSA ↗
Owner report 11182130 · 2019-02-23 (February 23, 2019)
VEHICLE WON'T START. IT'S THE THIRD TIME IN A WEEK. THE FIRST ONE TAKE 10 MINUTES TO START, THE SECOND TIME 15 TO 20 MINUTES AND THE THIRD TIME I CALL THE DEALER AND THEY SEND A TOW TRUCK(ALL TIMES THE VEHICLE WAS STATIONARY). THEY USE JUMPER CABLES. THEY SAID IN THAT MOMENT THAT BROBABLY IS THE BATTERY BUT THEY LEAVE UNTIL NEXT DAY. NEXT DAY CALL ME TO PICK MY COMPASS AND THEY SAID THAT IT'S NOT THE BATTERY THAT THE BATTERY IT'S OK AND THEY DON'T FIND NOTHING. I'M WORRIED BECAUSE I SEARCH ONLINE AND I'M NOT THE FIRST ONE WITH THE PROBLEM.
Owner-reported narrative. 526 miles reported. Look up ODI 11182130 at NHTSA ↗
Owner report 11278388 · 2019-11-06 (November 6, 2019)
STEERING WHEEL LOCKS UP WHILE DRIVING. SAFELY STOPPING THE VEHICLE, TURNING THE VEHICLE OFF, AND THEN RESTARTING THE VEHICLE RESETS AND UNLOCKS THE STEERING WHEEL. THIS HAS OCCURRED 4 TIMES NOW, TODAY BEING THE 4TH SINCE WE BOUGHT THE VEHICLE IN JULY 2019. TODAY'S STEERING WHEEL LOCKUP PRESENTED AN ERROR ON THE DASH: "DYNAMIC STEERING WHEEL SERVICE REQUIRED". PREVIOUS EVENTS OCCURRED IN SEPTEMBER AND AUGUST OF 2019, BUT WITHOUT ERROR DISPLAY.
Owner-reported narrative. 7,000 miles reported. Look up ODI 11278388 at NHTSA ↗
Owner report 11282843 · 2019-11-29 (November 29, 2019)
ON THREE SEPARATE OCCASIONS OUR NEWLY LEASED 2019 JEEP COMPASS STALLED WHILE AT HIGH SPEED. WE ALL HAD TO PULL OVER WITH OUT POWER STEERING. THIS HAPPENED SHORTLY AFTER WE PULLED OUT ON TO A MAIN ROAD FROM OUR NEIGHBORHOOD.*DT CONSUMER STATED YES, I TOOK IT TO VICTOR DODGE JEEP DEALERSHIP WHERE I LIVE AND GOT THE CAR. THEY SAID IN WAS DOWN A QUART OF OIL. FILLED IT AND SAID TO RETURN AT 7,500 MILES SO THEY COULD CHECK THE LEVEL AGAIN. I WOULD SAY THE VEHICLE WAS AT 45 MPH. THERE WAS AN OIL PRESSURE LIGHT THAT CAME ON WHEN THE CAR WAS STARTE…
Owner-reported narrative. 4,000 miles reported. Look up ODI 11282843 at NHTSA ↗
Owner report 11265247 · 2019-09-30 (September 30, 2019)
BRAKES GRAB DANGEROUSLY HARD. AND, TRANSMISSION GETS STUCK IN FIRST GEAR, VERY DANGEROUS WHEN IT OCCURS ON A FREEWAY OR INTERSTATE HIGHWAY. THIS IS AN AVIS RENTAL CAR FROM THE PHILADELPHIA AIRPORT. THEY RENT VERY LOW STANDARD CARS FOR ECONOMY RENTALS.
Owner-reported narrative. 14,246 miles reported. Look up ODI 11265247 at NHTSA ↗
Owner report 11388400 · 2021-01-15 (January 15, 2021)
SO MY VEHICLE HAS BEEN REALLY SLUGGISH. HALF THE TIME IT DOESN'T WANT TO ACCELERATE, AND WHEN IT DOES IT SOUNDS LIKE IT'S HAVING TROUBLE SHIFTING GEARS. WHEN GETTING ON THE FREEWAY MY VEHICLE WILL GET TO THE SPEED OF 50 MPH AND MY RPM READING BETWEEN 4000-5000. I HAVE TRIED TO LET MY FOOT OFF THE GAS, MY SPEED GOES DOWN BUT RPM STAYS THE SAME. THIS IS REALLY SCARY ESPECIALLY WHEN YOU HAVE TO GET ON A BUSY HIGHWAY WITH A SPEED LIMIT OF 70, AND YOU CAN ONLY GO 50-55. I AM A FIRST RESPONDER, SOME TIMES I USE MY PERSONAL VEHICLE TO RESPOND TO INCID…
Owner-reported narrative. 47,400 miles reported. Look up ODI 11388400 at NHTSA ↗
Owner report 11394635 · 2021-02-04 (February 4, 2021)
TL* THE CONTACT OWNS A 2019 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE AND THE VEHICLE WORKED AS DESIGNED. THE AUTO START/STOP WARNING INDICATOR LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO SUNCOAST CHRYSLER JEEP DODGE RAM (8755 PARK BLVD N, SEMINOLE, FL 33777, (727)393-4621) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEA…
Owner-reported narrative. 556 miles reported. Look up ODI 11394635 at NHTSA ↗
Owner report 11594474 · 2024-06-14 (June 14, 2024)
When filling the gas tank and it gets near full, the gas will splash back onto the side of the car, the ground and can get on my clothes, shoes, etc. Jeep vehicles have a long history of this specific problem. No recalls for this VIN. Please help. This is dangerous and scary. It happens every time I fill the tank.
Owner-reported narrative. Look up ODI 11594474 at NHTSA ↗