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U.S. public vehicle records

2013 Jeep COMPASS problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

80 owner complaints analyzed

1 distinct recall campaigns

51,500 mi median reported failure mileage

Scope: 2013 model year. Data snapshot: . 56 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Power Train is the most frequently named component, appearing in 27 of 80 complaints (33.8%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting2531.3%
Electrical and battery issues56.3%
Engine operation45.0%
Braking behavior22.5%
Steering behavior22.5%
Fuel system concerns11.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Power Train
27
Air Bags
16
Electrical System
13
Unknown Or Other
11
Engine
10
Seat Belts
9
Electronic Stability Control (Esc)
7
Vehicle Speed Control
5
Component breakdown data
CategoryCount
Power Train27
Air Bags16
Electrical System13
Unknown Or Other11
Engine10
Seat Belts9
Electronic Stability Control (Esc)7
Vehicle Speed Control5

Power Train: 27; Air Bags: 16; Electrical System: 13; Unknown Or Other: 11; Engine: 10; Seat Belts: 9; Electronic Stability Control (Esc): 7; Vehicle Speed Control: 5

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
9
25,000 to 49,999
16
50,000 to 74,999
12
75,000 to 99,999
6
100,000 to 149,999
13
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0009
25,000 to 49,99916
50,000 to 74,99912
75,000 to 99,9996
100,000 to 149,99913
150,000 and above0

Under 25,000: 9; 25,000 to 49,999: 16; 50,000 to 74,999: 12; 75,000 to 99,999: 6; 100,000 to 149,999: 13; 150,000 and above: 0

25,000 to 49,999 miles has the most reports with usable mileage (16). 24 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2013
6
2014
3
2015
6
2016
11
2017
16
2018
7
2019
12
2020
9
2021
3
2022
3
2023
1
2024
2
2025
1
Complaints over time data
CategoryCount
20136
20143
20156
201611
201716
20187
201912
20209
20213
20223
20231
20242
20251

2013: 6; 2014: 3; 2015: 6; 2016: 11; 2017: 16; 2018: 7; 2019: 12; 2020: 9; 2021: 3; 2022: 3; 2023: 1; 2024: 2; 2025: 1

Pattern summary

Power Train leads the component reports. Transmission and shifting appears in 25 complaint narratives. Electrical and battery issues appears in 5 complaint narratives. Engine operation appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10561118 · 2014-01-23 (January 23, 2014)

ENTERED BANK PARKING TO USE ATM MACHINE, AT THAT TIME WHEN STEPPED ON BRAKE TO STOP THE CAR, IT ACCELERATED LIKE SOMEONE WAS STEPPING ON GAS PEDAL. AT THAT TIME I TRIED TO STOP THE CAR BY SHIFTING INTO ANOTHER GEAR AND ALSO TRIED PULLING KEY OUT OF THE IGNITION. AT THAT TIME KNEW I HAD TO GET CAR STOPPED WITHOUT HURTING ANYONE, SO THERE WAS A WOODED AREA BEHIND BANK, I RAN CAR INTO AREA THAT HAD HUGE ROCKS WHICH I RAN OVER AND THEREFORE HIT A TREE HEAD ON TO STOP MY CAR. THE CAR WAS STILL RUNNING WOULD NOT SHUT OFF AND WOULD NOT STILL CHARGE G…

Owner-reported narrative. 9,700 miles reported. Look up ODI 10561118 at NHTSA ↗

Owner report 10705007 · 2015-04-10 (April 10, 2015)

TL* THE CONTACT OWNS A 2013 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 70 MPH, THE TRANSMISSION WARNING LIGHT ILLUMINATED AND THE CONTACT HEARD A WHINING SOUND EMERGING FROM THE TRANSMISSION AREA. THE CONTACT HAD TO MERGE TO THE SIDE OF THE HIGHWAY TO A COMPLETE STOP. THE CONTACT LET THE VEHICLE COOL DOWN FOR APPROXIMATELY 15 MINUTES AND IT RESUMED NORMAL OPERATION. THE FAILURE RECURRED THREE OTHER TIMES BEFORE THE CONTACT REACHED HIS DESTINATION. THE VEHICLE WAS DRIVEN TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT…

Owner-reported narrative. 50,000 miles reported. Look up ODI 10705007 at NHTSA ↗

Owner report 10543905 · 2013-09-16 (September 16, 2013)

FRONT DRIVER'S SIDE EXTERIOR SIDE VIEW MIRROR IS A MOTORIZED MIRROR AND HAS A HEATING ELEMENT INSIDE THE MIRROR. SOMETHING ELECTRICAL INSIDE THE MIRROR CAUSED ENOUGH HEAT FOR THE MIRROR TO MELT AND GO ON FIRE. THE VEHICLE WAS PARKED, UNOCCUPIED AND NOT RUNNING AT THE TIME OF THE FIRE. *TR

Owner-reported narrative. Look up ODI 10543905 at NHTSA ↗

Owner report 10651925 · 2014-11-02 (November 2, 2014)

I ALREADY FILED A COMPLAIN ABOUT THIS INCIDENT. MY PURPOSE NOW IS TO NOTIFY THE INCREDIBLY BAD CUSTOMER SERVICE AND INTEREST THE CHRYSLER CORP TOOK REGARDING THIS INCIDENT. TO START, THEY PLAYED EVERY EXCUSE TO AVOID GOING TO THE BODY SHOP TO INSPECT THE JEEP, AND I KEPT TELLING THEM THERE WAS A BURNING SMELL RIGHT BEFORE THE ACCIDENT HAPPENED AND THE JEEP STARTED MALFUNCTIONING AND SPEEDING ON ITS OWN. WHEN THEY FINALLY GOT TO THE SHOP, I UNDERSTAND THE REVIEW WAS A VERY SUPERFICIAL ONE AND OF COURSE, THEIR CONCLUSSION WAS THAT NOTHING WAS …

Owner-reported narrative. 14,500 miles reported. Look up ODI 10651925 at NHTSA ↗

Owner report 10547650 · 2013-10-11 (October 11, 2013)

TL* THE CONTACT OWNS A 2013 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 400 AND THE CURRENT MILEAGE WAS 11,606.

Owner-reported narrative. 400 miles reported. Look up ODI 10547650 at NHTSA ↗

Owner report 11088975 · 2018-04-19 (April 19, 2018)

I BOUGHT THIS CAR FROM A DEALERSHIP 3 MONTHS AGO AND IT HAD 41,000 MILES ON IT. I HAVE SINCE DRIVEN AN ADDITIONAL 3,000. THIS MORNING AS I WAS GETTING ON THE HIGHWAY, THE 'ELECTRONIC THROTTLE CONTROL' LIGHT CAME ON AND CAUSED MY CAR TO STALL TWICE. THE HIGHEST SPEED I WAS ABLE TO GO WAS 30 MPH. THIS IS VERY DANGEROUS AS I WAS IN MOTION ON A BUSY HIGHWAY. WHEN I BOUGHT THE CAR, THE DEALERSHIP CLAIMED TO HAVE CHECKED THE CAR ENTIRELY FOR PROBLEMS YET I AM HAVING TO CARRY IT BACK FOR MAINTENANCE. I READ ANOTHER COMPLAINT ON THIS DISCUSSION FROM EA…

Owner-reported narrative. 44,700 miles reported. Look up ODI 11088975 at NHTSA ↗

Owner report 11123973 · 2018-09-01 (September 1, 2018)

WHILE DRIVING, BANGING NOISE FROM REAR AND FRONT SUSPENSION WAS HEARD. SQUEALING NOISE (METAL ON METAL) ALSO HEARD FROM BRAKES. MECHANIC INSPECTED UNDERCARRIAGE AND SAW UNDERCARRIAGE WAS THOROUGHLY RUSTED WHICH DAMAGED FRONT AND REAR SUSPENSION AND BRAKES. WAS INFORMED OF DANGER IN DRIVING AND ADVISED TO GET TO DEALER IMMEDIATELY. BRAKES DAMAGED INSIDE TO THE OUTSIDE DUE TO RUST. ALL BRAKE SYSTEM PARTS WERE REPLACED. MECHANIC ALSO HAD TO GRIND AWAY RUST TO PREVENT FURTHER DAMAGE. MECHANIC CLAIMED THIS WAS THE WORST AMOUNT OF RUST HE HAD SEEN I…

Owner-reported narrative. 26,001 miles reported. Look up ODI 11123973 at NHTSA ↗

Owner report 10633733 · 2014-09-16 (September 16, 2014)

EARLY MORNING. GOING N ON I-75, EXITING ON EXIT 22 (GLADES PARKWAY). SLOWING DOWN TO EXIT, MY DAUGHTER PERCEIVED A BURNING ODOR INSIDE THECAR, I TRIED TO KEEP REDUCING THE SPEED BUT THE CAR ACCELERATED BY ITSELF AND THE STEERING WHEEL LOCKED, THE EXIT CURVE WAS IN FRONT OF US AND THANKS GOD WE CRASHED INTO THE SIDEWALK BORDER, WHERE THE CAR WENT OVER THE GRASS WITH THE FRONT RIGHT WHEEL, SCRATCHED THE UNDERNEATH AND THAT ALLOWED US TO GET OUT OF THE GRASS AND STOP THE CAR. I AM TRULY SCARED OF GETTING INTO THAT CAR AGAIN. AS A MATER OF FACT, J…

Owner-reported narrative. 13,850 miles reported. Look up ODI 10633733 at NHTSA ↗

Owner report 11265847 · 2019-10-03 (October 3, 2019)

TL* THE CONTACT OWNS A 2013 JEEP COMPASS. WHILE DRIVING 30 MPH, THE STEERING WHEEL SEIZED AND EXTRA FORCE WAS NEEDED TO STEER THE VEHICLE. THE CONTACT ALSO STATED THAT THE TRANSMISSION FELT LIKE IT DOWNSHIFTED WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE OUTER TIE ROD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 110,000.

Owner-reported narrative. 110,000 miles reported. Look up ODI 11265847 at NHTSA ↗

Owner report 11015955 · 2017-08-17 (August 17, 2017)

FUEL EMISSIONS SYSTEM. REPEATED CHECK ENGINE LIGHT WARNING INDICATIONS HAVE BEEN SEEN IN THIS VEHICLE OVER THE PAST YEAR. REPEATED TRIPS TO THE DEALERSHIP FOR SERVICE RESULTED IN COMPONENTS BEING REPLACED ERRONEOUSLY. MOST RECENT REPLACEMENT REQUIRED ENTIRE REPLACEMENT OF FUEL TANK AND HOSES DUE TO EXCESSIVE CORROSION AND DEFORMATION OF THE TANK. THE VEHICLE HAS APPROXIMATELY 65,000 MILES OF OPERATION. THIS REPEATED ISSUE HAS COST SEVERAL HUNDREDS OF DOLLARS IN UNNECESSARY REPAIRS, LOST TIME FROM WORK, AND EXTREME CONCERN OVER THE SAFETY OF THE…

Owner-reported narrative. 65,000 miles reported. Look up ODI 11015955 at NHTSA ↗