2011 Jaguar XJ problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
16 owner complaints analyzed
3 distinct recall campaigns
80,000 mi median reported failure mileage
Scope: 2011 model year. Data snapshot: . 12 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 6 of 16 complaints (37.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 4 | 25.0% |
| Transmission and shifting | 1 | 6.3% |
| Engine operation | 1 | 6.3% |
| Electrical and battery issues | 1 | 6.3% |
| Steering behavior | 1 | 6.3% |
| Fuel system concerns | 1 | 6.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 6 |
| Electrical System | 5 |
| Air Bags | 3 |
| Power Train | 3 |
| Electronic Stability Control (Esc) | 1 |
| Engine And Engine Cooling | 1 |
| Fuel System, Gasoline | 1 |
| Fuel/Propulsion System | 1 |
Engine: 6; Electrical System: 5; Air Bags: 3; Power Train: 3; Electronic Stability Control (Esc): 1; Engine And Engine Cooling: 1; Fuel System, Gasoline: 1; Fuel/Propulsion System: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 7 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 2; 50,000 to 74,999: 0; 75,000 to 99,999: 7; 100,000 to 149,999: 1; 150,000 and above: 0
75,000 to 99,999 miles has the most reports with usable mileage (7). 4 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2011 | 1 |
| 2012 | 1 |
| 2013 | 1 |
| 2015 | 1 |
| 2016 | 1 |
| 2017 | 1 |
| 2018 | 1 |
| 2020 | 2 |
| 2021 | 1 |
| 2022 | 2 |
| 2024 | 1 |
| 2025 | 3 |
2011: 1; 2012: 1; 2013: 1; 2015: 1; 2016: 1; 2017: 1; 2018: 1; 2020: 2; 2021: 1; 2022: 2; 2024: 1; 2025: 3
Pattern summary
Engine leads the component reports. Braking behavior appears in 4 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10503469 · 2013-03-18 (March 18, 2013)
TL* THE CONTACT OWNS A 2011 JAGUAR XJ. THE CONTACT STATED THAT WHEN SHIFTING INTO DRIVE, THE VEHICLE SUDDENLY ACCELERATED WITH THE BRAKE DEPRESSED. THE BRAKE PEDAL WAS DEPRESSED WITH EXTREME FORCE AND THE CONTACT SHIFTED INTO PARK BEFORE THE VEHICLE WOULD STOP. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHO PERFORMED A DIAGNOSTIC BUT WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 8,000. CONSUMER STATED…
Owner-reported narrative. 4,000 miles reported. Look up ODI 10503469 at NHTSA ↗
Owner report 10872366 · 2016-06-03 (June 3, 2016)
TL* THE CONTACT OWNED A 2011 JAGUAR XJ. WHILE DRIVING ON A WET ROAD AT 55 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE FISHTAILED DOWN THE ROAD INTO THE GUARDRAIL CABLE. THE FRONT END OF THE VEHICLE WAS DESTROYED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED HEAD AND RIB INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE ISSUE RECURRED ON NUMEROUS OCCASIONS. IN ADDITION, THE EMERGENCY BRAKE MALFU…
Owner-reported narrative. 31,522 miles reported. Look up ODI 10872366 at NHTSA ↗
Owner report 10455453 · 2012-04-16 (April 16, 2012)
THE ENGINE STALLED WITHOUT WARNING JUST BEFORE I WAS ABOUT TO MAKE A LEFT-HAND TURN. *JS
Owner-reported narrative. Look up ODI 10455453 at NHTSA ↗
Owner report 11329742 · 2020-06-19 (June 19, 2020)
THIS VEHICLE HAS HAD NUMEROUS"UNUSUAL" ISSUES FROM "STICK-TO-YOUR-FINGERS" CONTROL BUTTONS THAT WERE CHANGED UNDER WARRANTY TO A FAULTY ALARM SYSTEM THAT GOES OFF RANDOMLY ONCE ACTIVATED,TO EXCEPTIONALLY SLOW TOUCH SCREEN FUNCTIONS THAT CAN ONLY BE CONTROLLED VIA TOUCH SCREEN;PLACING DRIVER IN HAZARDOUS SITUATIONS DISTRACTED BY THE SIGNIFICANT DELAY IN RESPONSE' NOT KNOWING IF COMMAND WAS RECEIVED AND PROCESSED.TO INTERIOR UPHOLSTERY:CEILING,HEADLINER COMING UNGLUED AND UNDONE IN A RELATIVELY SHORT PERIOD OF TIME (5 YRS) WITH PARTICLES COMING F…
Owner-reported narrative. 95,000 miles reported. Look up ODI 11329742 at NHTSA ↗
Owner report 10991047 · 2017-05-22 (May 22, 2017)
TAKATA RECALL; WHILE DRIVING GOT A STRONG SMELL OF GAS INSIDE THE CAR. PULLED INTO SERVICE STATION AND ATTENDED ACCESS FUEL PUMP OPENING UNDER REAR SEAT. FUEL WAS SHOOTING OUT OF A SMALL PIN HOLE CRACK IN THE FUEL FLANGE TOP. POOLING UP INSIDE THE FUEL PUMP CAVITY AND RUNNING DOWN THE OUTSIDE OF THE FUEL TANK. RECALL J059 ON THIS FUEL PUMP FLANGE PART NUMBER C2D25076 IS ON JUST 2010 XF MODELS NOT ON MY 2011 XJ WHICH USES THE SAME PART. WHY IS THIS NOT ALSO ON THE RECALL LIST WITH OTHER MODELS THAT USES THE SAME PART?
Owner-reported narrative. 98,000 miles reported. Look up ODI 10991047 at NHTSA ↗