2011 Jaguar XF problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
80 owner complaints analyzed
4 distinct recall campaigns
68,000 mi median reported failure mileage
Scope: 2011 model year. Data snapshot: . 51 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 23 of 80 complaints (28.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Fuel system concerns | 21 | 26.3% |
| Engine operation | 10 | 12.5% |
| Braking behavior | 8 | 10.0% |
| Transmission and shifting | 3 | 3.8% |
| Electrical and battery issues | 1 | 1.3% |
| Steering behavior | 1 | 1.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 23 |
| Fuel/Propulsion System | 23 |
| Engine | 9 |
| Fuel System, Gasoline | 8 |
| Unknown Or Other | 7 |
| Service Brakes | 5 |
| Vehicle Speed Control | 4 |
| Electrical System | 3 |
Air Bags: 23; Fuel/Propulsion System: 23; Engine: 9; Fuel System, Gasoline: 8; Unknown Or Other: 7; Service Brakes: 5; Vehicle Speed Control: 4; Electrical System: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 9 |
| 25,000 to 49,999 | 6 |
| 50,000 to 74,999 | 15 |
| 75,000 to 99,999 | 10 |
| 100,000 to 149,999 | 9 |
| 150,000 and above | 2 |
Under 25,000: 9; 25,000 to 49,999: 6; 50,000 to 74,999: 15; 75,000 to 99,999: 10; 100,000 to 149,999: 9; 150,000 and above: 2
50,000 to 74,999 miles has the most reports with usable mileage (15). 29 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2010 | 2 |
| 2011 | 2 |
| 2012 | 2 |
| 2013 | 2 |
| 2014 | 7 |
| 2016 | 12 |
| 2017 | 16 |
| 2018 | 12 |
| 2019 | 4 |
| 2020 | 6 |
| 2021 | 7 |
| 2022 | 5 |
| 2024 | 2 |
| 2025 | 1 |
2010: 2; 2011: 2; 2012: 2; 2013: 2; 2014: 7; 2016: 12; 2017: 16; 2018: 12; 2019: 4; 2020: 6; 2021: 7; 2022: 5; 2024: 2; 2025: 1
Pattern summary
Air Bags leads the component reports. Fuel system concerns appears in 21 complaint narratives. Engine operation appears in 10 complaint narratives. Braking behavior appears in 8 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10618076 · 2014-08-01 (August 1, 2014)
THE FUEL PUMP FAILED FOR A 2ND TIME...WE REPLACED IT UNDERWARRANTY 6 MOS AGO..FRIENDS ARE COMPLAINING .I CALLED JAGUAR USA THEY HAVE NO INTEREST IN THIS.THIS IS A HIGHLY DANGEROUS CONDITION VERY COMMON IN THIS MODEL. *TR
Owner-reported narrative. 57,000 miles reported. Look up ODI 10618076 at NHTSA ↗
Owner report 10652243 · 2014-11-03 (November 3, 2014)
TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, A RESTRICTED PERFORMANCE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS SHAKING AND THERE WAS FUEL ODOR PRESENT. THE CONTACT SHUT OFF THE VEHICLE AND ATTEMPTED TO RESTART THE VEHICLE BUT FAILED. THE VEHICLE WAS TOWED TO A DEALER, WHO DIAGNOSED THAT THERE WAS FUEL LEAKING AND THE FUEL INJECTOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V521000(FUEL SYSTEM, GASOLINE). THE …
Owner-reported narrative. 73,000 miles reported. Look up ODI 10652243 at NHTSA ↗
Owner report 10355160 · 2010-09-13 (September 13, 2010)
I PURCHASED A 2011 XF THE LAST DAY OF JULY 2010. DURING THE TEST DRIVE AND DURING THE FIRST WEEK, THE CAR HESITATES (FEELS LIKE IT IS RUNNING OUT OF GAS) AND THERE APPEARS TO BE GRINDING UNDER THE ACCELERATION PEDAL. WITHIN WEEKS, THE ENGINE STUMBLED AND STALLED. THESE INCIDENTS OCCUR WITHOUT WARNING AND ARE DANGEROUS; COULD CAUSE AN ACCIDENT. UPDATED IVOQ 10/08/10 *TR
Owner-reported narrative. 100 miles reported. Look up ODI 10355160 at NHTSA ↗
Owner report 10864536 · 2016-05-12 (May 12, 2016)
TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE DID NOT RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V521000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Owner-reported narrative. 70,000 miles reported. Look up ODI 10864536 at NHTSA ↗
Owner report 10438207 · 2011-12-03 (December 3, 2011)
I WAS ON HIGHWAY WITH MY FAMILY TRAVELLING 60 MPH WHEN THE CAR SUDDENLY ACCELERATED.. I TOOK MY FOOT OFF THE GAS AND THE SPEED FAILED TO DECREASE. I APPLIED THE BRAKES WHICH DID WORK BUT THE ENGINE STILL CONTINUED TO RACE. . THE BRAKES OVERTOOK THE ACCELERATION AND SLOWED THE CAR BUT EACH TIME I TOOK MY FOOT OFF THE BRAKES THE CAR RESUMED ACCELERATING AT A HIGH SPEED( WITHOUT MY FOOT ON THE GAS.) I SLOWED THE CAR BY APPLYING WITH FORCE THE BRAKES WHICH WAS CAUSING A BURNING SMELL PROBABLY FROM THE BRAKE PADS. I DROVE THE CAR TO THE CLOSE…
Owner-reported narrative. 2,100 miles reported. Look up ODI 10438207 at NHTSA ↗
Owner report 10483746 · 2012-11-08 (November 8, 2012)
TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS ENGAGED WHICH EMITTED A LOUD CONSTANT SQUEAKING AND GRINDING NOISE OUTSIDE OF THE VEHICLE. THE FAILURE OCCURRED WHENEVER THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOUR TIMES FOR THE SAME DEFECT. THE TECHNICIAN INFORMED THE CONTACT THAT THE FAILURE WAS CAUSED BY BRAKE DUST ACCUMULATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE AND THE VIN…
Owner-reported narrative. Look up ODI 10483746 at NHTSA ↗
Owner report 10594866 · 2014-05-29 (May 29, 2014)
TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT WHILE SHIFTING INTO DRIVE FROM REVERSE, THE BRAKES FAILED. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE BRAKE FLUID LOW LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT A BRAKE CALIPER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,500.
Owner-reported narrative. 33,500 miles reported. Look up ODI 10594866 at NHTSA ↗
Owner report 11030758 · 2017-10-01 (October 1, 2017)
MY GEARSHIFT SELECTOR KEEPS GOING OUT I WAS IN THE DRVE THROUGH, PUT MY VEHICLE IN PARK BECAUSE I WAS IDLING TOO LONG, TRIED SHIFTING BACK INTO DRIVE VEHCLE WOULD NOT SHIFT, 2 HOURS LATER AFTER SEVERAL ANGRY CUSTOMERS MY VEHICLE SHIFTED INTO DRIVE, GET HOME TO PUT INTO PARK VEHICLE WOULD NOT SHIFT TO PARK, SO NOW IM STUCK IN DRIVE, COULDNT DO ANYTHING BUT SIT AND WAIT NOTHING, SO I HAD TO SHUT VEHICLE OFF AND DOING SO VEHICLE ROLLED WITH NO BRAKES HITTING VEHICLE IN FRONT OF ME, LUCKILY IT WAS MY VEHICLE, VEHICLE HAS NOT REVERTED BACK TO OPERAT…
Owner-reported narrative. 123,000 miles reported. Look up ODI 11030758 at NHTSA ↗
Owner report 11330587 · 2020-06-24 (June 24, 2020)
TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE BUT WAS UNSUCCESSFUL. THE CONTACT CALLED A RELATIVE FOR ASSISTANCE. THE RELATIVE DISCONNECTED AND RECONNECTED THE FUEL PUMP AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO JAGUAR GREENSBORO (1205 BRIDFORD PKWY, GREENSBORO, NC 27407) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP AND FLANGE WERE DEFECTIVE AND NEEDED TO BE…
Owner-reported narrative. 111,000 miles reported. Look up ODI 11330587 at NHTSA ↗
Owner report 11110309 · 2018-07-09 (July 9, 2018)
TL* THE CONTACT OWNS A 2011 JAGUAR XF. WHILE DRIVING 60 MPH, A LOUD ABNORMAL NOISE WAS HEARD. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AS THE VEHICLE DECELERATED, BUT KEPT OPERATING. THE CONTACT TURNED OFF THE VEHICLE, OPENED THE DOOR, AND NOTICED FLAMES UNDERNEATH THE DRIVER SIDE DOOR. THERE WERE NO INJURIES SUSTAINED. THE FIRE DEPARTMENT WAS NOTIFIED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A TOW LOT. THE CONTACT CALLED LAND ROVER MONMOUTH (807 NJ-35, OCEAN TOWNSHIP, NJ 07712, [phone removed]), BUT THE VEHICLE WAS NOT DIAG…
Owner-reported narrative. 102,000 miles reported. Look up ODI 11110309 at NHTSA ↗