2019 Jaguar I-PACE problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
148 owner complaints analyzed
8 distinct recall campaigns
22,000 mi median reported failure mileage
Scope: 2019 model year. Data snapshot: . 39 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 121 of 148 complaints (81.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 99 | 66.9% |
| Braking behavior | 15 | 10.1% |
| Transmission and shifting | 4 | 2.7% |
| Engine operation | 3 | 2.0% |
| Steering behavior | 3 | 2.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 121 |
| Fuel/Propulsion System | 24 |
| Unknown Or Other | 21 |
| Power Train | 14 |
| Service Brakes | 14 |
| Engine | 8 |
| Steering | 4 |
| Forward Collision Avoidance: Warnings | 3 |
Electrical System: 121; Fuel/Propulsion System: 24; Unknown Or Other: 21; Power Train: 14; Service Brakes: 14; Engine: 8; Steering: 4; Forward Collision Avoidance: Warnings: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 22 |
| 25,000 to 49,999 | 10 |
| 50,000 to 74,999 | 7 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 22; 25,000 to 49,999: 10; 50,000 to 74,999: 7; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (22). 109 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2019 | 4 |
| 2020 | 4 |
| 2021 | 6 |
| 2022 | 5 |
| 2023 | 3 |
| 2024 | 32 |
| 2025 | 92 |
| 2026 | 2 |
2019: 4; 2020: 4; 2021: 6; 2022: 5; 2023: 3; 2024: 32; 2025: 92; 2026: 2
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 99 complaint narratives. Braking behavior appears in 15 complaint narratives. Transmission and shifting appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11245059 · 2019-08-19 (August 19, 2019)
SINCE I PURCHASED JAGUAR I-PACE I BEEN HAVING BATTER FAULT ISSUES WHICH NOW STANDARD ME WITH THE VEHICLE. I RECEIVE BATTERY FAULT ERRORS AND THE CAR STOPS WORKING. THE CAR STAYS ON BUT WHEN YOU PUT THE CAR IN DRIVE OR REVERSE AND HIT THE GAS PEDAL NOTHING HAPPENS. ITS VERY DANGEROUS AS THE CAR SHOULD NOT JUST STOP FROM DRIVING WHEN YOU HIT THE GAS. WHEN THIS HAPPENS THE CAR IS WORKING IN TERMS OF AIR CONDITION, STEERING WHEEL ETC.... ALSO THERE IS CONSTANT ERRORS WHEN IT COMES TO BLIND SPOT ALERT. THE VEHICLE TELLS YOU THEY ARE DISABLED, I…
Owner-reported narrative. 9,800 miles reported. Look up ODI 11245059 at NHTSA ↗
Owner report 11385670 · 2020-12-30 (December 30, 2020)
ELECTRIC SYSTEM DID NOT START (HAPPENS REPEATEDLY) BUT NOW GOT A WARNING THAT BRAKE FUNCTION WAS IMPAIRED. ATTEMPTING TO BACKUP DID NOT TRIGGER BACKUP CAMERA NOR WERE RCT SENSORS ACTIVATED. THE REAR TRAFFIC SENSORS NOT WORKING HAS HAPPENED MULTIPLE TIMES AND ONCE, IT SHOWED ALL CLEAR AND THEN SUDDENLY A CAR APPEARED IN THE BACKUP CAMERA. SENSORS NEVER WENT OFF AND IF I WASN'T PAYING ATTENTION, AN ACCIDENT WOULD HAVE OCCURRED. BLIND SPOT MONITORING HAS THE EXACT SAME CHALLENGE MULTIPLE TIMES WHEN ON THE HIGHWAY AND IS VERY UNRELIABLE. OF …
Owner-reported narrative. 3,840 miles reported. Look up ODI 11385670 at NHTSA ↗
Owner report 11282985 · 2019-11-30 (November 30, 2019)
MY 4-MONTH-OLD CAR'S BRAKES FAILED TO OPERATE WHILE TRAVELING AT 60MPH IN THE FAST LANE OF THE FREEWAY. FORTUNATELY I WAS ABLE TO TURN ON HAZARD LIGHTS AND COAST ACROSS THE FREEWAY TO THE HARD SHOULDER WHERE THE CAR ROLLED TO A STOP. THE PROBLEMS BEGAN EARLIER IN THE DAY WHEN THE CAR REPORTED "REDUCED BRAKE PEDAL FEEL, OK TO DRIVE WITH CAUTION. LATER IN THE DAY A MESSAGE REPORTED "ASPC NOT AVAILABLE." AT THIS POINT I CALLED THE DEALERSHIP WHO ADVISED US TO BRING IT IN THE NEXT DAY. SOME TIME AFTER THIS ALERT WE RECEIVED A SERIES OF RAPID MESSA…
Owner-reported narrative. 3,400 miles reported. Look up ODI 11282985 at NHTSA ↗
Owner report 11291216 · 2019-12-26 (December 26, 2019)
ON THREE SEPARATE OCCASIONS, TWO WITH MY WIFE, AND ONCE WITH ME, THE CAR SUDDENLY ACCELERATED AS IF THE ACCELERATOR WAS DEPRESSED TO THE FLOOR EVEN THOUGH OUR FEET WERE NO ON THE ACCELERATOR. WITH MY WIFE DRIVING, SHE WAS PULLING INTO PARKING SPACES GOING 5MPH OR SLOWER. I WAS COASTING DOWNHILL AT 40MPG WHEN THE CAR ACCELERATED AND THE BRAKES DID NOT RESPOND. WE REPORTED EACH INCIDENT TO THE DEALER WHO SAID THEY RELAYED THE INFORMATION TO JAGUAR TECHNICAL SUPPORT. IN ALL CASES JAGUAR SAID THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR AND…
Owner-reported narrative. 500 miles reported. Look up ODI 11291216 at NHTSA ↗
Owner report 11580753 · 2024-04-02 (April 2, 2024)
I turned my vehicle on and it showed a Gearbox Fault Detected message. I was able to put the car in reverse and accelerate to 2 MPH while reversing. The car began to slow down even with my foot on the accelerator as if there was no power. I was fully reversed out of my parking spot and went to put the car in drive as I was in the middle of the very busy parking lot with cars waiting on either side to continue driving. The car would then turn on the parking break as I pressed the accelerator, no matter which gear I was in. I was stranded at an a…
Owner-reported narrative. Look up ODI 11580753 at NHTSA ↗
Owner report 11611351 · 2024-08-28 (August 28, 2024)
The contact owns a 2019 Jaguar I-Pace. The contact stated while driving at various speeds and depressing the brake pedal, the brake pedal felt significantly hard and the vehicle hesitated to respond, causing the braking distance to be extended. The message "Okay to Drive with Caution - Brake Pedal Feel Reduced" was displayed. The vehicle was taken to the dealer, where one of the 12-Volt battery was replaced; however, the failure recurred. The contact replaced the second 12-Volt battery; however, the failure persisted. Additionally, the contact …
Owner-reported narrative. 38,000 miles reported. Look up ODI 11611351 at NHTSA ↗
Owner report 11647922 · 2025-03-12 (March 12, 2025)
The contact owns a 2019 Jaguar I-Pace. The contact stated while driving at approximately 20 MPH, the vehicle shuddered and stalled. An unknown warning light was illuminated. The vehicle was towed to a dealer where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired; however, the vehicle was seized after the gear shifter was shifted to park. The vehicle was towed to an unknown dealer where it was diagnosed and determined that a software update was needed. The vehicle was repaired; however, the failure…
Owner-reported narrative. 22,000 miles reported. Look up ODI 11647922 at NHTSA ↗
Owner report 11399556 · 2021-03-06 (March 6, 2021)
ELECTRICAL MULTI-SYSTEM FAILURE INCLUDING BRAKING WHILE VEHICLE IN MOTION. BRAKES FAILED AND STEERING AFFECTED. ENTIRE WIRING HARNESS DEFECTIVE ON VEHICLE PER MANUFACTURER.
Owner-reported narrative. 19,456 miles reported. Look up ODI 11399556 at NHTSA ↗