Infiniti QX60 HYBRID transmission problems
16 complaint narratives mention transmission terms.
Key facts
34 owner complaints analyzed
4 distinct recall campaigns
39,950 mi median reported failure mileage
Scope: 2014 to 2017 model years. Data snapshot: . 27 complaints include usable failure mileage.
Transmission and shifting evidence
16 of 34 complaints match this topic (47.1%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 10617937 · 2014-07-31 (July 31, 2014)
MY CAR JUST SHUTOFF ENGINE MIDDLE OF HIGHWAY..I TOOK IT TO DEALER THEY COULDN'T FIND OUT WHAT'S PROBLEMS,THEY HOLD MY CAR 2WEEKS FINALLY THEY FOUND IT. IT WAS HYBRID ALTERNATOR.. AND JULY 18/2014 MY CAR START FLUTTER WHEN BACK TO DEALER THEY STILL HOLD MY CAR FOR REPLACE THE TRANSMISSION. I FEEL THIS CAR NEED A RECALL FOR SAFETY.. *TR
Owner-reported narrative. 8,800 miles reported. Look up ODI 10617937 at NHTSA ↗
Owner report 10690553 · 2015-02-25 (February 25, 2015)
SEPARATE BUT RELATED ISSUES: 1) CRASH- CAR WAS PARKED AT A GAS STATION WITH NOBODY INSIDE; AFTER A MINUTE OR TWO IT REVERSED, TURNED, CAME TO A STOP, THEN MOVED FORWARD AND CRASHED INTO A WALL. HAVE GAS STATION SURVEILLANCE VIDEO FOOTAGE TO SHOW. HAS BEEN DESCRIBED AS "HAUNTED." PERHAPS RELATED TO ACCIDENT AVOIDANCE SYSTEMS. 2) POWER DOES NOT ENGAGE ON INCLINE- ON SEVERAL OCCASIONS (REPEATABLE) WHEN THE CAR IS ON A MODEST INCLINE AND STOPPED, THE FORWARD POWER DOES NOT ENGAGE CAUSING CAR TO ROLL BACKWARD. GAS MUST BE PRESSED TO 3/4 FULL SPE…
Owner-reported narrative. 9,000 miles reported. Look up ODI 10690553 at NHTSA ↗
Owner report 10954601 · 2017-02-14 (February 14, 2017)
TL* THE CONTACT OWNS A 2014 INFINITI QX60 HYBRID. WHILE DRIVING APPROXIMATELY 30 MPH UPHILL, THE VEHICLE JERKED AND LOST POWER WITHOUT WARNING. THE FAILURE OCCURRED SEVERAL TIMES. THE DEALER DIAGNOSED THAT THE CVT NEEDED TO BE REPROGRAMMED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED AN EXTENDED WARRANTY FROM THE MANUFACTURER ADDRESSING THE CVT ISSUE, BUT THE MANUFACTURER WOULD NOT HONOR THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000.
Owner-reported narrative. 81,000 miles reported. Look up ODI 10954601 at NHTSA ↗
Owner report 11065779 · 2018-01-29 (January 29, 2018)
WE PURCHASED THE CAR IN NOVEMBER 11, 2013 AND THE PROBLEMS STARTED SHORTLY THEREAFTER. WE HAVE EXTENSIVE PAPERWORK OVER THE COURSE OF 4 YEARS THAT CONFIRMS THE NUMEROUS TIMES WE'VE UNSUCCESSFULLY ATTEMPTED TO GET INFINITI TO SOLVE THE PROBLEMS. AT ONE POINT, INFINITI SUPPOSEDLY FIXED THE PROBLEM BY COMPLETELY CHANGING OUT THE SOFTWARE BUT THE PROBLEMS RETURNED. IN FACT, EVERY SINGLE TIME WE BROUGHT THE CAR TO INFINITI, EVEN IF IT WAS JUST FOR AN OIL CHANGE OR ROUTINE SERVICE, WE INFORMED THE DEALERSHIP THAT THE CAR WASN'T FUNCTIONING CORRECTLY…
Owner-reported narrative. Look up ODI 11065779 at NHTSA ↗
Owner report 11092483 · 2018-05-08 (May 8, 2018)
AUTOMATIC TRANSMISSION ZERKS AND LURCHES, AND SOMETIMES FAILS TO ENGAGE WHEN STARTING FROM FULL STOP. THE SAME ISSUE OCCURS WHEN TRYING TO REVERSE. THE ISSUE IS ESPECIALLY A PROBLEM WHEN STARTING FROM A FULL STOP ON A HILL. THE BEVERLY HILLS INFINITI REPAIR GARAGE SAID THEY COULD NOT DUPLICATE THE ISSUE, YET IT IS A WELL-KNOWN ISSUE AS DESCRIBED BY SEVERAL OWNERS VIA INTERNET POSTINGS.
Owner-reported narrative. 39,950 miles reported. Look up ODI 11092483 at NHTSA ↗