2012 Infiniti M37 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
31 owner complaints analyzed
0 distinct recall campaigns
62,000 mi median reported failure mileage
Scope: 2012 model year. Data snapshot: . 25 complaints include usable failure mileage.
Most common problems
Steering is the most frequently named component, appearing in 10 of 31 complaints (32.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 9 | 29.0% |
| Braking behavior | 4 | 12.9% |
| Transmission and shifting | 3 | 9.7% |
| Electrical and battery issues | 2 | 6.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Steering | 10 |
| Air Bags | 8 |
| Engine | 6 |
| Power Train | 6 |
| Electrical System | 4 |
| Electronic Stability Control (Esc) | 2 |
| Seats | 2 |
| Service Brakes | 2 |
Steering: 10; Air Bags: 8; Engine: 6; Power Train: 6; Electrical System: 4; Electronic Stability Control (Esc): 2; Seats: 2; Service Brakes: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 5 |
| 25,000 to 49,999 | 4 |
| 50,000 to 74,999 | 10 |
| 75,000 to 99,999 | 2 |
| 100,000 to 149,999 | 4 |
| 150,000 and above | 0 |
Under 25,000: 5; 25,000 to 49,999: 4; 50,000 to 74,999: 10; 75,000 to 99,999: 2; 100,000 to 149,999: 4; 150,000 and above: 0
50,000 to 74,999 miles has the most reports with usable mileage (10). 6 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2012 | 3 |
| 2013 | 1 |
| 2015 | 1 |
| 2016 | 7 |
| 2017 | 2 |
| 2018 | 3 |
| 2019 | 2 |
| 2020 | 4 |
| 2021 | 3 |
| 2022 | 1 |
| 2023 | 1 |
| 2024 | 1 |
| 2026 | 2 |
2012: 3; 2013: 1; 2015: 1; 2016: 7; 2017: 2; 2018: 3; 2019: 2; 2020: 4; 2021: 3; 2022: 1; 2023: 1; 2024: 1; 2026: 2
Pattern summary
Steering leads the component reports. Steering behavior appears in 9 complaint narratives. Braking behavior appears in 4 complaint narratives. Transmission and shifting appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10712300 · 2015-04-22 (April 22, 2015)
TL* THE CONTACT OWNS A 2012 INFINITI M37. WHILE TURNING THE STEERING WHEEL TO THE LEFT AND RIGHT, THE STEERING WHEEL BECAME LOSE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
Owner-reported narrative. 62,000 miles reported. Look up ODI 10712300 at NHTSA ↗
Owner report 10865525 · 2016-05-17 (May 17, 2016)
OPENED CAR WITH TOUCH KEY AND TELESCOPIC STEERING WHEEL MADE LOUD POPPING SOUND. STEERING WHEEL DID NOT GO TO SET POSITION AND WAS VERY DIFFICULT TO STEER AFTERWARDS. THE VEHICLE WAS NOT MOVING THANKFULLY AS IT WAS VERY DIFFICULT TO STEER AFTER THE POPPING SOUND. THE STEERING WHEEL HAD TO BE KEPT IN AN UPWARD POSITION TO STEER AT ALL WITH DIFFICULTY.
Owner-reported narrative. 66,068 miles reported. Look up ODI 10865525 at NHTSA ↗
Owner report 10478297 · 2012-10-02 (October 2, 2012)
9/25/2012-I AM HAVING SOME SEVERE ISSUES WITH THE BRAKES ON THE M37. YESTERDAY I JUST AVOIDED AN ACCIDENT WITH THE BACK END OF A UPS TRUCK AS THE CAR WOULD NOT STOP. THIS IS THE THIRD TIME THAT SOMETHING LIKE THIS HAS HAPPENED WITH THE BRAKES. EACH TIME IT HAS BEEN WHILE TRAVELING ABOVE 50 MPH AND TRYING TO STOP QUICKLY. THE REACTION OF THE CAR IS SIMILAR TO THAT OF AN ANTI-LOCK BRAKE SYSTEM WHEN YOU ARE ON WET OR ICY ROADS. HOWEVER, THE ROADS HAVE BEEN PERFECTLY DRY AND THE SUN IS SHINING. WHEN TRYING TO USE THE BRAKE TO DECELERATE THE PEDAL W…
Owner-reported narrative. 3,300 miles reported. Look up ODI 10478297 at NHTSA ↗
Owner report 10482938 · 2012-11-01 (November 1, 2012)
EXPERIENCED VERY SLOW ACCELERATOR RESPONSE SINCE VEHICLE WAS BRAND NEW. NOW IN ADDITION TO THAT THE CAR IS HAVING HORRIBLE PROBLEMS WHILE BRAKING, TRANSMISSION BANGS OUT OF GEAR, THE CAR ALSO DROPS MULTIPLE GEARS AT ONCE WHICH CAUSES A VERY HIGH REV OF ENGINE. IT FEELS SO ROUGH IT MAKES IT FEEL LIKE YOU'VE BEEN HIT FROM BEHIND. THIS CAR FEELS VERY UNSAFE TO DRIVE. THERE MUST BE FAULTY TRANSMISSIONS OR SOFTWARE HERE. *TR
Owner-reported narrative. 20,000 miles reported. Look up ODI 10482938 at NHTSA ↗
Owner report 10483796 · 2012-11-09 (November 9, 2012)
TL* THE CONTACT OWNS A 2012 INFINITI M37. THE CONTACT STATED THAT THE TRANSMISSION HESITATED AND EXHIBITED A LOUD BANG WHEN SHIFTING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE VEHICLE WAS TEST DRIVEN. THE DEALER RE-PROGRAMMED THE TRANSMISSION CONTROL MODULE AND THE ENGINE CONTROL MODULE. THE CONTACT STATED THAT THE VEHICLE PERFORMED WELL FOR A WHILE BUT THE FAILURE SOON RECURRED. THE VEHICLE HAD NOT BEEN TAKEN BACK TO THE DEALER. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THERE WAS A DESIGN FLAW WITHIN THE VEHICLE BUT A …
Owner-reported narrative. 7,473 miles reported. Look up ODI 10483796 at NHTSA ↗
Owner report 10852240 · 2016-03-29 (March 29, 2016)
VEHICLE WON'T START REPLACED BATTERY 2 WITHIN 4 MONTHS INFINITY DEALERSHIP CAN'T FIND OUT WHAT THE PROBLEM IS BUT CAR WON'T START . CAN CHARGE BATTERY DRIVE SMALL DISTANCE AND CAR WILL NOT START HAD TWO PLACES CHECK ALTERNATOR AND STARTER STATED NO PROBLEM BUT UNABLE TO FIND THE DRAIN
Owner-reported narrative. 41,000 miles reported. Look up ODI 10852240 at NHTSA ↗
Owner report 11144828 · 2018-11-02 (November 2, 2018)
2 DAYS AGO I WAS LEAVING THE MARKET & MY CAR WON'T START EVERY LIGHT FROM ENGINE , BRAKES, ELECTRICAL COME ON. I WAITED 15 MINUTES @ IT STARTED. THIS HAS HAPPENED AT LEAST 7 TIMES. I HAVE MAY SERVICED ON A REGULAR BASIS. I'VE MENTIONED IT TO MY DEALER, I THOUGHT IT COULD BE MY BATTERY, IT WAS NOT. THE SAID THEY DON'T KNOW WHAT IS GOING ON. I'VE HAD TO CALL FAMILY TO COME & GET SEVERAL TIMES. THE CAR WAS STATIONARY EACH TIME.
Owner-reported narrative. 65,000 miles reported. Look up ODI 11144828 at NHTSA ↗