U.S. public vehicle records

2011 Infiniti M37: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

31 owner complaints analyzed

0 distinct recall campaigns

44,000 mi median reported failure mileage

Scope: 2011 model year. Data snapshot: 2026-09-12 (September 12, 2026). 22 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Power Train is the most frequently named component, appearing in 15 of 31 complaints (48.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Transmission and shifting	7	22.6%
Steering behavior	5	16.1%
Electrical and battery issues	3	9.7%
Engine operation	2	6.5%
Braking behavior	2	6.5%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Power Train

Vehicle Speed Control

Engine

Steering

Electrical System

Unknown Or Other

Air Bags

Electronic Stability Control (Esc)

Power Train: 15; Vehicle Speed Control: 5; Engine: 4; Steering: 4; Electrical System: 3; Unknown Or Other: 3; Air Bags: 2; Electronic Stability Control (Esc): 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 5; 25,000 to 49,999: 9; 50,000 to 74,999: 3; 75,000 to 99,999: 1; 100,000 to 149,999: 3; 150,000 and above: 1

25,000 to 49,999 miles has the most reports with usable mileage (9). 9 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

2025

2012: 3; 2013: 3; 2014: 8; 2015: 2; 2016: 2; 2017: 1; 2018: 3; 2019: 4; 2020: 3; 2021: 1; 2025: 1

Pattern summary

Power Train leads the component reports. Transmission and shifting appears in 7 complaint narratives. Steering behavior appears in 5 complaint narratives. Electrical and battery issues appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10460603 · 2012-06-04 (June 4, 2012)

I LEASED MY INFINITI M37 SPORT THE FIRST MONTH IT CAME OUT IN 2010 (2011 MODEL). THE FIRST DAY I DROVE THE CAR THE ISSUES WERE APPARENT. I DROVE IT DIRECTLY BACK TO THE DEALERSHIP, THEY SAID EVERYTHING WAS FINE..ITS LEARNING YOUR DRIVING STYLE..(I TOO HAVE HAD MERCEDES, BMW, AUDI ETC THAT LEARN YOUR DRIVING STYLE) THIS WAS NOT THE CASE. WELL, NOW I AM AT 33,000 MILES AND THE ISSUES HAVE ONLY GOTTEN WORSE. ITS BEEN TO THE DEALER A NUMBER OF TIMES FOR THE JUMPY STOPS...WHEN BREAKING (NORMAL NON AGGRESSIVE) THE TRANNY WANTS TO JUMP FORWARD AND…

Owner-reported narrative. 25 miles reported. Look up ODI 10460603 at NHTSA ↗

Owner report 10480192 · 2012-10-15 (October 15, 2012)

THE TRANSMISSION IN THE M37'S HAVE A MAJOR FLAW. IT IS A 7 SPEED AND HAS A DIFFICULT TIME FIGURING WHAT GEAR TO GO INTO. WHEN YOU ARE ACCELERATING ONTO AN OFF RAMP THERE IS A MAJOR DELAY AND THE TRANSMISSION CAN'T FIGURE OUT WHAT GEAR TO GO INTO. YOU COULD BE KILLED TRYING TO GET ON AN INTERSTATE BECAUSE THE CAR WON'T GO. WHEN YOU SLOW DOWN THE TRANSMISSION WILL GEAR DOWN SPORADICALLY. WHEN YOU ARE CLIMBING A HILL AT 30 MILES AN HOUR, THE TRANSMISSION WILL BE IN 6TH OR 7TH GEAR. A SOFTWARE UPDATE WAS DONE TO THIS TRANSMISSION IN SEPTEMBER…

Owner-reported narrative. Look up ODI 10480192 at NHTSA ↗

Owner report 10488826 · 2012-12-14 (December 14, 2012)

I WAS TRYING TO ACCELERATE FROM OFF AN ON RAMP ONTO A HIGHWAY AND THE CAR COMPLETELY HESITATED. THE TRANSMISSION TOOK A GOOD TWO SECONDS TO ACCELERATE AND GET INTO A SAFE POSITION TO PASS, WHEN I WAS STRUCK FROM BEHIND BY A CAR IN THE SLOW LANE. I HAVE MADE A COMPLAINT BEFORE ABOUT THIS SAME ISSUE AND SOMETHING NEEDS TO BE DONE. I HAVE ALREADY SENT MY CAR TO THE DEALERSHIP AND THEY RESET THE TCM, BUT IT DID NOTHING. PLEASE GET BACK TO ME AT [XXX] OR [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5…

Owner-reported narrative. 33,250 miles reported. Look up ODI 10488826 at NHTSA ↗

Owner report 10505076 · 2013-04-02 (April 2, 2013)

2011 INFINITI M37. CONSUMER WRITES IN REGARDS TO AIR BAG MALFUNCTION AND ENGINE NOT STARTING. *SMD THE CONSUMER STATED THE AIR BAGS DID NOT DEPLOY DURING AN ACCIDENT, IN WHICH THE REPAIR BILL WAS IN EXCESS OF $20,000. THE CONSUMER ALSO STATED THE BRAKES WERE A CONSTANT PROBLEM.

Owner-reported narrative. Look up ODI 10505076 at NHTSA ↗

Owner report 10543962 · 2013-09-16 (September 16, 2013)

MY INFINITI M37X HESITATES ON TAKE OFF. WHEN COMING TO A STOP THE TRANSMISSION SEEM TO BE DOWN SHIFTING AFTER COMING TO A STOP. IT SHIFTS AT RANDOM TIMES THROUGHOUT THE DRIVING CYCLE. THIS HAS BEEN HAPPENING FOR A LONG TIME. I'M TAKING THE CAR INTO THE DEALER THIS WEEK TO GET THE SOFTWARE UPDATED. THIS IS RIDICULOUS INFINITI. I'M HOPING THERE'S A PERMANENT FIX FOR THIS VERY SOON. *TR

Owner-reported narrative. 60,000 miles reported. Look up ODI 10543962 at NHTSA ↗

Owner report 10556106 · 2013-12-15 (December 15, 2013)

WE OWN A 2011 INFINITY M37X THAT WE FEEL IS UNSAFE BECAUSE OF A STEERING DEFECT. THE VEHICLE CONTINUALLY VEERS FROM SIDE TO SIDE UNLESS THE ROAD TRAVELLED IS PERFECTLY FLAT WITHOUT ANY IMPERFECTIONS. WE HAVE TO MAKE CONTINUAL COURSE CORRECTIONS AND IT IS VERY EASY TO OVERCOMPENSATE THE STEERING, WHICH COULD POTENTIALLY LEAD TO VEERING OFF THE ROAD ESPECIALLY IF THE ROAD IS A NARROW TRACK/COUNTRY ROAD. WHEN YOU ADD ICE RUTS, OR SNOW, OR LIGHTLY RUTTED ROADWAYS THE VEHICLE IS VERY HARD TO CONTROL MAKING IT UNSAFE. *TR

Owner-reported narrative. 1 miles reported. Look up ODI 10556106 at NHTSA ↗

Owner report 10568960 · 2014-03-13 (March 13, 2014)

THE AUTOMATIC TRANSMISSION IN THE INFINITI M37 SPORT HESITATES AND STRUGGLES TO FIND THE APPROPRIATE GEAR. EVEN UPON SOFT ACCELERATION, THE TRANSMISSION SHIFTS BETWEEN THE FIRST 3 GEARS BEFORE REACHING 20MPH AND ALL BETWEEN 1500-2000RPM. THIS CAN CREATE A HAZARDOUS SITUATION WHEN TURNING LEFT ACROSS A MULTI-LANE, DIVIDED ROAD--ESPECIALLY FROM A STOP. THE CAR SIMPLY WON'T ACCELERATE QUICKLY ENOUGH. SAME IS TRUE WHEN ENTERING A HIGHWAY ON-RAMP AT SPEEDS ABOVE 40MPH. THE CAR SIMPLY DOES NOT DOWNSHIFT QUICKLY ENOUGH TO PROVIDE ADEQUATE POWER FOR AC…

Owner-reported narrative. 41,500 miles reported. Look up ODI 10568960 at NHTSA ↗

Owner report 10573299 · 2014-03-18 (March 18, 2014)

TRAVELING ON I95, MINIMALLY SLIPPERY CONDITIONS (SNOW), CAR SUDDENLY STARTS HESITATING/JERKING. UNABLE TO ACCELERATE PAST 44-45 MPH, 2400 RPM. HAD TO MOVE FROM THE FAR LEFT LANE ACROSS 4 LANES SHOULDER. APPARENTLY VEHICLE ENTERED "FAILSAFE" MODE. TOOK TO DEALER LATER IN THE DAY, AT WHICH POINT THE VEHICLE WORKED NORMALLY. DEALER (JBA INFINITI) SAID "CARBON BUILDUP." NO OTHER DEFECTS FOUND. CHARGED APPROXIMATELY $325. ONE OR TWO WEEKS LATER, THE SAME THING HAPPENED. PROBLEM OBVIOUSLY COMPUTER ISSUE. THIS IS DANGEROUS, SIMILAR TO GM INC…

Owner-reported narrative. 44,000 miles reported. Look up ODI 10573299 at NHTSA ↗

Recall history

0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

No recall campaigns are recorded in this snapshot.