Infiniti EX35 steering problems
17 complaint narratives mention steering terms.
Key facts
79 owner complaints analyzed
3 distinct recall campaigns
64,500 mi median reported failure mileage
Scope: 2008 to 2012 model years. Data snapshot: . 58 complaints include usable failure mileage.
Steering behavior evidence
17 of 79 complaints match this topic (21.5%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 10350255 · 2010-08-18 (August 18, 2010)
LOST STEERING COMPLETELY. STEERING WHEEL WOULD ROTATE 360 DEGREES FREELY WITHOUT AFFECTING WHEELS. WHILE DRIVING DOWN ROAD AT APPROXIMATELY 40 MILES PER HOUR, BEGAN TO HAVE PLAY IN STEERING WHEEL. SLOWED DOWN WHILE PLAY WORSENED.. LOST STEERING AND STOPPED AT AN INTERSECTION. HAD NO STEERING WHATEVER; STEERING WHEEL WOULD FREE SPIN 360 DEGREES. VEHICLE TOWED TO DEALERSHIP. *TR.... UPDATED 08/05/14 *BF THE CONSUMER STATED THERE WASN'T ANY PHYSICAL INDICATION OF THE FAILURE BEFORE HAND. THE VEHICLE WAS REPAIRED. THE CONSUMER NO LONGER O…
Owner-reported narrative. 19,087 miles reported. Look up ODI 10350255 at NHTSA ↗
Owner report 10605536 · 2014-06-24 (June 24, 2014)
AFTER HAVING THE OIL CHANGED, AT THE INFINITI DEALER, ON THE WAY HOME MY SON NOTICED THE STEERING WHEEL WAS VERY LOOSE. AFTER ARRIVING AT HOME THE STEERING WHEEL AND PART OF THE COLUMN ACTUALLY SEPARATED FROM THE STEERING COLUMN. WHEN SEPARATED THERE IS NO WAY TO STEER THE CAR! THIS COULD HAVE HAPPENED WHILE DRIVING BUT LUCKILY DID NOT. THIS SEEMS TO BE A SERIOUS ISSUE THAT SHOULD BE LOOKED INTO. THE DEALER, HARPER INFINITI, SAID THEY DID NOT WORK ON THE STEERING WHILE THE CAR WAS IN FOR SERVICE EARLIER THAT DAY. ..UPDATED 07/01/14 *BF …
Owner-reported narrative. 75,300 miles reported. Look up ODI 10605536 at NHTSA ↗
Owner report 10683659 · 2015-02-16 (February 16, 2015)
PULLING TO A STOP AND HEARD A NOISE AND STEERING WHEEL PULLED AWAY FROM COLUMN. *TR
Owner-reported narrative. 93,088 miles reported. Look up ODI 10683659 at NHTSA ↗
Owner report 10695282 · 2015-03-19 (March 19, 2015)
TL*THE CONTACT OWNS A 2008 INFINITI EX35. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V054000 (STEERING). THE TECHNICIAN MENTIONED THAT THERE WERE DIFFICULTIES PERFORMING THE RECALL REMEDY HOWEVER, IT WAS COMPLETED. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE STEERING WHEEL SEIZED AND THERE WAS A LOUD ABNORMAL NOISE. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. …
Owner-reported narrative. 62,400 miles reported. Look up ODI 10695282 at NHTSA ↗
Owner report 10702272 · 2015-03-27 (March 27, 2015)
I WAS PULLING INTO MY GARAGE TRAVELING AT LOW SPEEDS WHEN THE STEERING WHEEL PULLED OUT NEARLY SEPARATING FROM THE STEERING COLUMN. BALL BEARINGS FELL FROM THE STEERING COLUMN AND THE CLOCK SPRING CABLE UNRAVELED. THIS CAUSED THE STABILITY CONTROL TO KICK ON AND TURN THE CAR VIOLENTLY TOWARDS THE CURB. I WAS ABLE TO PARK THE CAR SAFELY. I CONTACTED THE LOCAL INFINITI DEALER, BUT AS I AM LOCATED OVERSEAS IN KOREA, THE DEALERSHIP REFUSED TO WORK ON A US SPEC CAR. I CHECKED WITH TWO OTHER NEARBY DEALERSHIPS AND BOTH SAID THEY REFUSED TO WORK …
Owner-reported narrative. 48,000 miles reported. Look up ODI 10702272 at NHTSA ↗