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U.S. public vehicle records

Infiniti EX35 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

79 owner complaints analyzed

3 distinct recall campaigns

64,500 mi median reported failure mileage

Scope: 2008 to 2012 model years. Data snapshot: . 58 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 19 of 79 complaints (24.1%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior1721.5%
Engine operation78.9%
Electrical and battery issues78.9%
Braking behavior56.3%
Transmission and shifting33.8%
Fuel system concerns22.5%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags
19
Steering
15
Engine
11
Unknown Or Other
9
Electrical System
6
Power Train
5
Fuel/Propulsion System
4
Seats
4
Component breakdown data
CategoryCount
Air Bags19
Steering15
Engine11
Unknown Or Other9
Electrical System6
Power Train5
Fuel/Propulsion System4
Seats4

Air Bags: 19; Steering: 15; Engine: 11; Unknown Or Other: 9; Electrical System: 6; Power Train: 5; Fuel/Propulsion System: 4; Seats: 4

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
9
25,000 to 49,999
12
50,000 to 74,999
14
75,000 to 99,999
12
100,000 to 149,999
8
150,000 and above
3
Reported problems by failure mileage data
CategoryCount
Under 25,0009
25,000 to 49,99912
50,000 to 74,99914
75,000 to 99,99912
100,000 to 149,9998
150,000 and above3

Under 25,000: 9; 25,000 to 49,999: 12; 50,000 to 74,999: 14; 75,000 to 99,999: 12; 100,000 to 149,999: 8; 150,000 and above: 3

50,000 to 74,999 miles has the most reports with usable mileage (14). 21 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2009
1
2010
4
2011
4
2012
5
2013
5
2014
11
2015
13
2016
10
2017
3
2018
6
2019
8
2020
4
2021
1
2022
2
2023
1
2024
1
Complaints over time data
CategoryCount
20091
20104
20114
20125
20135
201411
201513
201610
20173
20186
20198
20204
20211
20222
20231
20241

2009: 1; 2010: 4; 2011: 4; 2012: 5; 2013: 5; 2014: 11; 2015: 13; 2016: 10; 2017: 3; 2018: 6; 2019: 8; 2020: 4; 2021: 1; 2022: 2; 2023: 1; 2024: 1

Pattern summary

Air Bags leads the component reports. Steering behavior appears in 17 complaint narratives. Engine operation appears in 7 complaint narratives. Electrical and battery issues appears in 7 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10350255 · 2010-08-18 (August 18, 2010)

LOST STEERING COMPLETELY. STEERING WHEEL WOULD ROTATE 360 DEGREES FREELY WITHOUT AFFECTING WHEELS. WHILE DRIVING DOWN ROAD AT APPROXIMATELY 40 MILES PER HOUR, BEGAN TO HAVE PLAY IN STEERING WHEEL. SLOWED DOWN WHILE PLAY WORSENED.. LOST STEERING AND STOPPED AT AN INTERSECTION. HAD NO STEERING WHATEVER; STEERING WHEEL WOULD FREE SPIN 360 DEGREES. VEHICLE TOWED TO DEALERSHIP. *TR.... UPDATED 08/05/14 *BF THE CONSUMER STATED THERE WASN'T ANY PHYSICAL INDICATION OF THE FAILURE BEFORE HAND. THE VEHICLE WAS REPAIRED. THE CONSUMER NO LONGER O…

Owner-reported narrative. 19,087 miles reported. Look up ODI 10350255 at NHTSA ↗

Owner report 10605536 · 2014-06-24 (June 24, 2014)

AFTER HAVING THE OIL CHANGED, AT THE INFINITI DEALER, ON THE WAY HOME MY SON NOTICED THE STEERING WHEEL WAS VERY LOOSE. AFTER ARRIVING AT HOME THE STEERING WHEEL AND PART OF THE COLUMN ACTUALLY SEPARATED FROM THE STEERING COLUMN. WHEN SEPARATED THERE IS NO WAY TO STEER THE CAR! THIS COULD HAVE HAPPENED WHILE DRIVING BUT LUCKILY DID NOT. THIS SEEMS TO BE A SERIOUS ISSUE THAT SHOULD BE LOOKED INTO. THE DEALER, HARPER INFINITI, SAID THEY DID NOT WORK ON THE STEERING WHILE THE CAR WAS IN FOR SERVICE EARLIER THAT DAY. ..UPDATED 07/01/14 *BF …

Owner-reported narrative. 75,300 miles reported. Look up ODI 10605536 at NHTSA ↗

Owner report 10553830 · 2013-11-26 (November 26, 2013)

TL* THE CONTACT OWNS A 2008 INFINITI EX35. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED AND ENGAGED INTO LIMP MODE. THE VEHICLE WAS RE-STARTED. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO THAT LISTED IN NHTSA CAMPAIGN NUMBER: 13V430000 (VEHICLE SPEED CONTROL) HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. ..UPDATED 12-30…

Owner-reported narrative. 65,000 miles reported. Look up ODI 10553830 at NHTSA ↗

Owner report 10606017 · 2014-06-25 (June 25, 2014)

RADIATOR CRACKED AT THE JUNCTION OF THE ALUMINUM AND PLASTIC CAUSING THE CAR TO OVERHEAT AND STALL. IT WAS EXPLAINED TO ME THAT THIS WAS NOT UNCOMMON DUE TO THE USE OF PLASTICS IN THE COOLING SYSTEM NOW. THERE IS NO REPAIR ABLE TO BE DONE BECAUSE OF THE PLASTIC AND THE RADIATOR NEEDS TO BE REPLACED. *TR

Owner-reported narrative. 66,000 miles reported. Look up ODI 10606017 at NHTSA ↗

Owner report 10301654 · 2010-01-20 (January 20, 2010)

I HAVE AN EX 35 INFINITY THAT HAS SMART CRUISE CONTROL. I HAD BEEN USING THE CRUISE CONTROL FOR THE PREVIOUS APPROX. 5 HRS WHILE I WAS DRIVING ON THE EXPRESSWAY COMING HOME FROM FL AT ABOUT 75MPH., THE CRUISE CONTROL SUDDENLY STOPPED WORKING AND STARTED FLASHING WITH LIMITED POWER GOING TO THE CAR.. THIS RESULTED IN A SUDDEN DECELERATION OF THE CAR AND I ALMOST WAS HIT BY THE CAR BEHIND ME. THIS HAPPENED 2 MORE TIMES-WITH ME AGAIN STARTING THE CRUISE CONTROL AND THE RESULTING DECELERATION. I DID NOT USE THE CRUISE CONTROL FOR THE REST OF THE…

Owner-reported narrative. 36,500 miles reported. Look up ODI 10301654 at NHTSA ↗

Owner report 10498111 · 2013-02-14 (February 14, 2013)

TL* THE CONTACT OWNS A 2008 INFINITI EX35. THE CONTACT STATED THAT THE DRIVER REAR SEAT CAUGHT FIRE WHILE THE VEHICLE WAS PARKED IN THE GARAGE. THE CONTACT ALSO STATED THAT THE DRIVER REAR TIRE EXPLODED. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE. THE MANUFACTURER INVESTIGATED AND CONCLUDED THAT THE FIRE WAS NOT CAUSED BY A MANUFACTURER DEFECT. THE CONTACT'S INSURANCE COMPANY BELIEVES THAT THE FIRE INITIATED AT A DEFECTIVE WIRING HARNESS LOCATED IN THE MOTOR AREA. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 44,000.

Owner-reported narrative. 44,000 miles reported. Look up ODI 10498111 at NHTSA ↗

Owner report 10597578 · 2014-06-11 (June 11, 2014)

THE BRAKES SQUEAK CONSTANTLY WITH DEALER PARTS. MY RADIATOR CRACKED AND NEEDED REPLACEMENT AT ABOUT 50,000 MILES. ACCORDING TO SEVERAL OWNERS ON THE NICO BLOG THIS IS A COMMON PROBLEM. I AM VERY CONCERNED ABOUT THESE ISSUES. I WOULD LIKE TO KNOW WHAT CAN BE DONE. *TR

Owner-reported narrative. 50,000 miles reported. Look up ODI 10597578 at NHTSA ↗

Owner report 11164798 · 2019-01-07 (January 7, 2019)

THE ENGINE REPEATEDLY STALLS DRIVING AT LOW SPEEDS OR WHILE BRAKING. THIS HAS HAPPENED DOZENS OF TIMES, INCLUDING WHILE DRIVING THROUGH PARKING LOTS, BRAKING DURING RUSH HOUR TRAFFIC ON CITY STREETS AND FREEWAY OFF RAMPS AS WELL AS BRAKING ON A LEFT TURN THROUGH A TRAFFIC LIGHT ON A HIGHWAY, ALMOST CAUSING ME TO GET REAR ENDED MULTIPLE TIMES. THIS PROBLEM IS IDENTICAL TO PROBLEMS THAT PRECIPITATED A RECALL OF OTHER INIFINITI MODELS, SAME MODEL YEAR, HOWEVER THE EX35 WAS NOT INCLUDED IN THE RECALL. CAR HAS BEEN TAKEN TO THE DEALER WHO CANNOT …

Owner-reported narrative. 100,000 miles reported. Look up ODI 11164798 at NHTSA ↗

Owner report 11385297 · 2020-12-28 (December 28, 2020)

WHILE DRIVING THE CAR I NOTICED THAT EVERY TIME I HIT A BUMP OR DIP IN THE ROAD, IT FEELS LIKE I AM GOING TO LOSE CONTROL OF THE VEHICLE. THE CAR IS EXTREMELY HARD TO CONTROL WHEN HITTING A BUMP ON THE STREET OR HIGHWAY AND IT'S SCARY. I ALSO NOTICED THAT THE CAR JERKS VIOLENTLY WHEN CHANGING GEARS IN THE AUTOMATIC TRANSMISSION. I BOUGHT THE CAR IN MAY OF THIS YEAR, ITS UNDER 100K MILES. I CONTACTED THE DEALERSHIP AND I'M WAITING ON A RESPONSE.

Owner-reported narrative. 98,000 miles reported. Look up ODI 11385297 at NHTSA ↗

Owner report 10763965 · 2015-09-15 (September 15, 2015)

TL* THE CONTACT OWNS A 2009 INFINITI EX35. THE CONTACT STOPPED THE VEHICLE AND PLACED THE GEAR IN REVERSE, BUT THE VEHICLE CONTINUED TO ACCELERATE FORWARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED AND REFERRED THE CONTACT TO A LOCAL DEALER. THE DEALER CONFIRMED THE TRANSMISSION FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 64,000.

Owner-reported narrative. 64,000 miles reported. Look up ODI 10763965 at NHTSA ↗

Owner report 10681293 · 2015-02-04 (February 4, 2015)

WHILE DRIVING IN A PARKING GARAGE LOOKING FOR A PARKING SPACE, MY CAR JUST STOPPED. I WAS HIT IN THE REAR AND THERE WAS NO REASON FOR MY CAR TO STOP. IT JUST STOPS WHILE I'M DRIVING. I CALLED INFINITI AND THEY SAID ONCE THEY REPLACE THE FUEL PUMP IN A PREVIOUS RECALL THEY ARE NOT REQUIRED TO REPLACE ANOTHER ONE. EVEN IF THEY ARE AT FAULT IT'S MY BURDEN TO FIX THE ISSUE. *TR

Owner-reported narrative. 62,000 miles reported. Look up ODI 10681293 at NHTSA ↗

Owner report 10489483 · 2012-12-21 (December 21, 2012)

TL* THE CONTACT OWNS A 2010 INFINITI EX35. THE CONTACT STATED WHILE ADDING FUEL TO THE VEHICLE THE FUEL PUMP DID NOT SHUT OFF CAUSING GASOLINE TO OVERFLOW OUT OF THE TANK ONTO THE GROUND. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THEY NEVER HEARD OF ANYTHING LIKE THAT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 25,000.

Owner-reported narrative. 25,000 miles reported. Look up ODI 10489483 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2008
3
2009
0
2010
0
2011
0
2012
0
Recall campaigns data
CategoryCount
20083
20090
20100
20110
20120

2008: 3; 2009: 0; 2010: 0; 2011: 0; 2012: 0

Year-by-year records

Infiniti EX35 model-year comparison
Model yearComplaintsRecallsChange in recalls
2008443Not available
200980-3
20101500
2011700
2012500