2017 Hyundai SANTA FE problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
961 owner complaints analyzed
6 distinct recall campaigns
19,413 mi median reported failure mileage
Scope: 2017 model year. Data snapshot: . 268 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 642 of 961 complaints (66.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Engine operation | 143 | 14.9% |
| Braking behavior | 94 | 9.8% |
| Transmission and shifting | 59 | 6.1% |
| Electrical and battery issues | 55 | 5.7% |
| Steering behavior | 44 | 4.6% |
| Fuel system concerns | 7 | 0.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 642 |
| Power Train | 160 |
| Unknown Or Other | 92 |
| Electrical System | 63 |
| Fuel/Propulsion System | 59 |
| Vehicle Speed Control | 50 |
| Service Brakes | 34 |
| Steering | 27 |
Engine: 642; Power Train: 160; Unknown Or Other: 92; Electrical System: 63; Fuel/Propulsion System: 59; Vehicle Speed Control: 50; Service Brakes: 34; Steering: 27
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 147 |
| 25,000 to 49,999 | 36 |
| 50,000 to 74,999 | 24 |
| 75,000 to 99,999 | 26 |
| 100,000 to 149,999 | 32 |
| 150,000 and above | 3 |
Under 25,000: 147; 25,000 to 49,999: 36; 50,000 to 74,999: 24; 75,000 to 99,999: 26; 100,000 to 149,999: 32; 150,000 and above: 3
Under 25,000 miles has the most reports with usable mileage (147). 693 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2016 | 47 |
| 2017 | 66 |
| 2018 | 36 |
| 2019 | 38 |
| 2020 | 29 |
| 2021 | 47 |
| 2022 | 148 |
| 2023 | 209 |
| 2024 | 161 |
| 2025 | 97 |
| 2026 | 83 |
2016: 47; 2017: 66; 2018: 36; 2019: 38; 2020: 29; 2021: 47; 2022: 148; 2023: 209; 2024: 161; 2025: 97; 2026: 83
Pattern summary
Engine leads the component reports. Engine operation appears in 143 complaint narratives. Braking behavior appears in 94 complaint narratives. Transmission and shifting appears in 59 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10894366 · 2016-08-09 (August 9, 2016)
TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED EVERY TIME THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS ACKNOWLEDGED, BUT THERE WAS NO REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Owner-reported narrative. 3,000 miles reported. Look up ODI 10894366 at NHTSA ↗
Owner report 10898148 · 2016-08-24 (August 24, 2016)
ON LOW SPEED TURNS (BELOW 20 MPH) THE ENGINE AND TRANSMISSION EXHIBIT A LOSS OF POWER. THIS JEOPARDIZES MY FAMILY'S SAFETY WHEN TURNING IN TRAFFIC. I HAVE OPENED A CASE WITH HYUNDAI AMERICA (#9484960) WHO LEFT ME A VOICEMAIL (STILL HAVE IT) STATING THERE IS A SOFTWARE UPDATE TO ADDRESS THE ISSUE I DESCRIBED. I HAD UPDATE #16-01-032 APPLIED ON 08/15/2016. HOWEVER, THE ISSUE IS TILL PRESENT. I ALSO JUST DISCOVERED THAT WHEN TOWING A TRAILER THE RIGHT TURN SIGNAL DOES NOT WORK. THIS IS ANOTHER SAFETY ISSUE. ADDITIONALLY THE LIGHTS OF THE TRA…
Owner-reported narrative. Look up ODI 10898148 at NHTSA ↗
Owner report 10871095 · 2016-05-26 (May 26, 2016)
TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE VEHICLE ACCELERATED AGGRESSIVELY. THE CONTACT CONTINUED TO DEPRESS THE BRAKE PEDAL MULTIPLE TIMES FOR THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE FOUND. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. THE VIN WAS NOT AVAILABLE.
Owner-reported narrative. 4,000 miles reported. Look up ODI 10871095 at NHTSA ↗
Owner report 10937587 · 2016-12-27 (December 27, 2016)
PULLED INTO PARKING SPACE IN A PARKING LOT VERY SLOWLY. VEHICLE WAS ALMOST PARKED.STEERING WHEEL WAS TURNED TO THE LEFT. VEHICLE SUDDENLY ACCELERATED, CONTINUED TO REV AND WOULD NOT STOP RIGHT AWAY WITH MULTIPLE APPLICATIONS OF THE BRAKE. IT RODE UP ONTO A CEMENT HANDICAP RAMP AND ITS RAILING AT THE HEAD OF THE SPACE .NOT INJURED, NO AIRBAG DEPLOYMENT, CAR SUSTAINED DAMAGE TO FRONT AND UNDERCARRIAGE. VEHICLE HAD LESS THAN 1200 MILES ON IT. NO ONE I TOLD WAS CONVINCED THAT I DIDN'T STEP ON THE GAS AND ASSUMED THAT MY FOOT MUST HAVE SLIPPED OFF …
Owner-reported narrative. 1,100 miles reported. Look up ODI 10937587 at NHTSA ↗
Owner report 10863766 · 2016-05-07 (May 7, 2016)
THERE IS A RECURRING ISSUE WITH THE TRANSMISSION WHERE IN LOW OR SLOW SPEED SITUATIONS WHEN YOU APPLY POWER THE TRANSMISSIONS STUTTERS OR STUMBLES. IT IS MOST PREVALENT WHEN TURNING IN AN INTERSECTION ACROSS ONCOMING TRAFFIC WHERE YOU NEVER QUITE STOP OR WHEN ROLLING AT STOP SIGN. WHEN YOU APPLY THROTTLE THE CAR SHIFT LOGIC SEEMS CONFUSED AT WHAT GEAR TO GO INTO SO IT JUST SITS THERE OR LURCHES, THEN TO GET GOING YOU HAVE TO APPLY FULL THROTTLE SO IT PICKS THE CORRECT GEAR TO ACCELERATE IN. THE CAUSES A HIGH SPEED REACTION IN THE VEHICLE, WHICH…
Owner-reported narrative. 50 miles reported. Look up ODI 10863766 at NHTSA ↗
Owner report 10864220 · 2016-05-10 (May 10, 2016)
WHILE IN SLOW SPEEDS, THE TRANSMISSION STRUGGLES TO SELECT THE PROPER GEAR. CAUSING THE VEHICLE TO ACCELERATE FASTER TAN NORMAL, SPECIALLY WHILE TURNING AFTER REDUCING SPEED. YOU HAVE TO CONTROL THE ACCELERATION USING YOUR DRIVING EXPERIENCE, HOWEVER THIS IS NOT SAFE AT ALL. TESTED USING, ECO, NORMAL AND SPORT DRIVING MODES, THE ONLY TIME I COULDNT REPRODUCE THE ISSUE WAS WHILE ON SPORT MODE (I WANT TO DRIVE ON ECO WHILE IN THE CITY) HOPEFULLY HYUNDAI WILL TACKLE THIS ISSUE.
Owner-reported narrative. 300 miles reported. Look up ODI 10864220 at NHTSA ↗
Owner report 10884368 · 2016-07-12 (July 12, 2016)
IN THE AFFECTED VEHICLE, THE WIRES IN THE CAN WIRING HARNESS ASSEMBLY AND AIRBAG WIRING HARNESS ASSEMBLY MAY BE DAMAGED BY THE PASSENGER SEAT'S HEIGHT ADJUSTER MECHANISM. A METAL 3RD PARTY POWER INVERTER WAS POSITIONED UNDERNEATH THE PASSENGER SEAT. PRIOR SEAT ADJUSTMENTS CAUSED THE SHEATH AROUND THE HARNESSES TO BECOME BARE, EXPOSING THE ELECTRICAL WIRING. THE METAL POWER INVERTER BECOME LODGED AGAINST THE WIRING CAUSING A SHORT IN THE WIRING AND CAUSING THE ENTIRE VEHICLE'S ELECTRICAL SYSTEM TO FAIL. THE EPB (ELECTRONIC PARKING BREAK) BECAME …
Owner-reported narrative. 2,700 miles reported. Look up ODI 10884368 at NHTSA ↗
Owner report 10985014 · 2017-05-11 (May 11, 2017)
UPON ENTERING FREEWAY ON RAMP 5 7 2017 VEERED TO THE RIGHT TO AVOID BEING HIT BY ANOTHER CAR WHICH CUT ME OFF. AFTER MOVING BACK INTO LANE, THE STEERING WHEEL STARTED SHAKING IN A VIOLENT MANNER. I CONTINUED TO HOLD ON TO THE STEERING WHEEL WHICH WAS SHAKING LEFT AND RIGHT IN A VERY FORCEFUL MANNER. THE SHAKING STOPPED AND I CONTINUED DRIVING. THE TRAFFIC WAS LIGHT, ROAD CONDITIONS PERFECT AND MY DRIVING SPEED WAS 60 MPH. THIS CAR ONLY HAS 1079 MILES AND I HAVE NEVER EXPERIENCED THIS IN ANY OTHER CAR. I HAVE AN APPOINTMENT WITH DEALER ON 5…
Owner-reported narrative. 1,079 miles reported. Look up ODI 10985014 at NHTSA ↗
Owner report 10957910 · 2017-03-01 (March 1, 2017)
TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE HESITATED BEFORE ACCELERATING. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER RECOMMENDED THAT A FUEL ADDITIVE BE ADDED TO THE FUEL TANK, BUT THAT DID NOT HELP. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Owner-reported narrative. 12,000 miles reported. Look up ODI 10957910 at NHTSA ↗
Owner report 11091667 · 2018-05-03 (May 3, 2018)
VERY UNSAFE VEHICLE. VEHICLE AS INTERMITTENT ACCELERATION PROBLEMS WHEN TURNING. DECEMBER 15, 2017 1:57 PM 7/8 FULL TANK ENGINE NORMAL TEMP OUTSIDE TEMP 73 PULLING OUT OF PUBLIX SHOPPING CENTER, MAKING RIGHT TURN ONTO 103RD ST. VERY MILD ACCELERATION TO GET THE VEHICLE MOVING MADE RIGHT TURN PRESS DOWN ON THE ACCELERATOR NOTHING. RELEASED ACCELERATOR AND PRESS DOWN AGAIN NOTHING. RELEASED ACCELERATOR A SECOND TIME AND PRESS DOWN FINALLY HAD THROTTLE RESPONSE FEB 21, 2018 6:26PM JUST FILLED FUEL TANK AND AUTOMATED CARWASH AT SA…
Owner-reported narrative. 4,500 miles reported. Look up ODI 11091667 at NHTSA ↗