2012 Hyundai GENESIS problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
259 owner complaints analyzed
2 distinct recall campaigns
55,823 mi median reported failure mileage
Scope: 2012 model year. Data snapshot: . 210 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 68 of 259 complaints (26.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 104 | 40.2% |
| Engine operation | 50 | 19.3% |
| Steering behavior | 33 | 12.7% |
| Transmission and shifting | 26 | 10.0% |
| Electrical and battery issues | 20 | 7.7% |
| Fuel system concerns | 7 | 2.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 68 |
| Electrical System | 49 |
| Power Train | 38 |
| Unknown Or Other | 31 |
| Service Brakes | 28 |
| Exterior Lighting | 23 |
| Steering | 15 |
| Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module | 13 |
Engine: 68; Electrical System: 49; Power Train: 38; Unknown Or Other: 31; Service Brakes: 28; Exterior Lighting: 23; Steering: 15; Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module: 13
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 34 |
| 25,000 to 49,999 | 59 |
| 50,000 to 74,999 | 53 |
| 75,000 to 99,999 | 43 |
| 100,000 to 149,999 | 13 |
| 150,000 and above | 8 |
Under 25,000: 34; 25,000 to 49,999: 59; 50,000 to 74,999: 53; 75,000 to 99,999: 43; 100,000 to 149,999: 13; 150,000 and above: 8
25,000 to 49,999 miles has the most reports with usable mileage (59). 49 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2011 | 4 |
| 2012 | 8 |
| 2013 | 17 |
| 2014 | 13 |
| 2015 | 20 |
| 2016 | 31 |
| 2017 | 44 |
| 2018 | 37 |
| 2019 | 29 |
| 2020 | 12 |
| 2021 | 12 |
| 2022 | 8 |
| 2023 | 10 |
| 2024 | 9 |
| 2025 | 2 |
| 2026 | 3 |
2011: 4; 2012: 8; 2013: 17; 2014: 13; 2015: 20; 2016: 31; 2017: 44; 2018: 37; 2019: 29; 2020: 12; 2021: 12; 2022: 8; 2023: 10; 2024: 9; 2025: 2; 2026: 3
Pattern summary
Engine leads the component reports. Braking behavior appears in 104 complaint narratives. Engine operation appears in 50 complaint narratives. Steering behavior appears in 33 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10435617 · 2011-11-14 (November 14, 2011)
I HAVE HAD NO ACCIDENTS FOR OVER 20 YEARS, NOW I HAVE TWO FENDER BENDERS - REAR END COLLISIONS. THE FIRST ONE, 10/07/11, WAS AT LESS THAN OR ABOUT 5MPH AND I REMEMBER BRAKING AS USUAL BUT IT FAILED TO STOP AND REAR ENDED THE VEHICLE IN FRONT. ONLY MINOR DAMAGES DUE TO THE SPEED INVOLVED. NEXT, TODAY 11/14/11, I BRAKED WHEN A TRUCK CUT ME OFF AND MERGED ON TO THE FREEWAY FROM AN EXIT ONLY LANE AT THE LAST MINUTE, STILL IT MADE CONTACT WITH THAT TRUCK, THIS TIME MODERATE DAMAGE TO MY VEHICLE AND NONE TO THE TRUCK. THE SPEED HERE WAS ABOUT 10-15MP…
Owner-reported narrative. 900 miles reported. Look up ODI 10435617 at NHTSA ↗
Owner report 10490979 · 2013-01-04 (January 4, 2013)
AUTO HOLD TECHNOLOGY FEATURE FAILED AT A STOP LIGHT. WHEN ON, AUTO HOLD ILLUMINATES WHITE, AND GREEN WHEN IT IS ACTIVELY HOLDING THE VEHICLE IN PLACE, WITHOUT THE NEED TO DEPRESS BRAKE PEDAL. ON A STOP LIGHT CAR JERKED FORWARD AND THE AUTO HOLD ILLUMINATION TURNED ORANGE IN COLOR FROM GREEN. AUTO HOLD FEATURE WOULD NOT RESET EVEN WHEN RESTARTING VEHICLE. DEALERSHIP WAS ABLE TO RESET, CITING A SHORTAGE IN THE AUTO-HOLD UNIT, WITH A REPLACEMENT PART ORDERED. POTENTIALLY DANGEROUS IF THERE WAS ANYONE IN FRONT OF THE VEHICLE AT THE TIME OF FAILURE,…
Owner-reported narrative. 16,250 miles reported. Look up ODI 10490979 at NHTSA ↗
Owner report 10524238 · 2013-07-10 (July 10, 2013)
IN 2011 I LEASED A 2012 HYUNDAI GENESIS. ON JANUARY 25.2013 WHEN MY CAR SUDDENLY STOPPED. I CALLED AAA, THEY CAME OUT AND DID A DIAGNOSTIC CHECK ON MY BATTERY AND TOLD ME IT WAS FINE, THAT SOMETHING IN THE COMPUTER, MOST LIKELY THE ALTERNATOR WAS DRAINING THE BATTERY. ON JUNE 9TH 2013 WHILE DRIVING MY VEHICLE IN TRAFFIC AT APPROXIMATELY 50 MPH MY VEHICLE COMPLETELY SHUT DOWN. I CAME TO A STOP AND IT STARTED UP AGAIN. I PROCEEDED TO DRIVE APPROXIMATELY 3 MORE MILES AT 45 MPH, MY VEHICLE AGAIN COMPLETELY SHUT DOWN, NO STEERING NO BRAKES. AFTER C…
Owner-reported narrative. 15,000 miles reported. Look up ODI 10524238 at NHTSA ↗
Owner report 10587687 · 2014-05-11 (May 11, 2014)
MY 2012 HYUNDAI GENESIS 6 CYLINDER SEDAN HAS STALLED SINCE I BOUGHT IT (LEASED) NEW TWO YEARS AGO. EACH TIME I GO TO THE DEALER (OIL CHANGES, ETC.) AND ASK THEM ABOUT IT THEY SAY THEY HAVE NOT HEARD OF THIS PROBLEM AND SINCE THEY CANNOT RECREATE IT WHEN THEY DRIVE THE CAR THEY TELL ME THERE IS NOTHING THEY CAN DO. JUST A SHORT TIME AGO MY FAMILY AND I WERE ALMOST IN A VERY SERIOUS ACCIDENT - THERE ALMOST CERTAINLY WOULD HAVE BEEN A FATALITY IF I HAD NOT LEFT ENOUGH ROOM WHEN TURNING LEFT IN FRONT OF ONCOMING TRAFFIC ON A STATE HIGHWAY. AS WI…
Owner-reported narrative. 38,000 miles reported. Look up ODI 10587687 at NHTSA ↗
Owner report 10484969 · 2012-11-16 (November 16, 2012)
CAR'S STEERING TRACKING TO THE RIGHT CONSISTENTLY AT HIGHWAY SPEED (WITHIN 5 SECONDS). TWO DEALERS BOTH CLAIM THIS TO BE NORMAL AFTER MULTIPLE VISITS. TECHNICIAN CLAIM THEIR SOP ONLY TEST AT 45MPH FOR 7 SECONDS. CORPORATE OFFICE ALSO REFUSED TO HELP. *TR
Owner-reported narrative. 150 miles reported. Look up ODI 10484969 at NHTSA ↗
Owner report 10520750 · 2013-06-19 (June 19, 2013)
I WAS DRIVING ON A LOCAL HIGHWAY IN THE CENTER LANE AND THE VEHICLE LOST POWER SUDDENLY. ALL OF THE INDICATORS CAME ON. I HAD TO MUSCLE THE CAR OFF THE ROAD USING MOMENTUM WITH NO POWER STEERING CROSSING LANES OF TRAFFIC. IT WAS A VERY DANGEROUS SITUATION THAT COULD EASILY HAVE CREATED AN ACCIDENT. PREVIOUSLY THE CAR LOST POWER AT A LIGHT AND THE NAVIGATION AND BACK UP SCREEN HAS FLICKERED AND TURNED OFF AND THE MUSIC CONTROLS FREEZE. I TOOK THE CAR IN TO THE DEALERSHIP AFTER IT DIED THE FIRST TIME AND THEY REPORTED NO ERROR CODES AND DID NOT R…
Owner-reported narrative. 26,000 miles reported. Look up ODI 10520750 at NHTSA ↗
Owner report 10455945 · 2012-04-21 (April 21, 2012)
VERY BAD KNOCKING WITH MANUAL TRANSMISSION. THIS OCCURRED WHILE CLUTCH PEDAL WAS DISENGAGED AND TRANSMISSION IN NEUTRAL. *JS
Owner-reported narrative. 1,500 miles reported. Look up ODI 10455945 at NHTSA ↗
Owner report 10495077 · 2013-01-29 (January 29, 2013)
TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE SHIFTING FROM REVERSE TO DRIVE, THE VEHICLE CONTINUED TO DRIVE IN REVERSE. THE VEHICLE WAS RESTARTED AND FUNCTIONED NORMALLY. THE VEHICLE WAS LATER TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 90. THE CURRENT MILEAGE WAS APPROXIMATELY 100.
Owner-reported narrative. 90 miles reported. Look up ODI 10495077 at NHTSA ↗
Owner report 10763387 · 2015-09-13 (September 13, 2015)
THE CAR JUST COMPLETELY SHUT DOWN. FORTUNATELY, I HAD JUST TURNED FOR HOME ON A 25 MPH STREET SO I WAS GOING SLOW ENOUGH THAT I COULD MANAGE TO AT LEAST GET THE CAR TO THE SIDE OF THE ROAD. DO NOT KNOW WHAT WOULD HAVE HAPPENED 15 MINUTES EARLIER IF IT HAD SHUT DOWN ON THE BUSY INTERSTATE I WAS ON. IT DID START BACK UP AGAIN, BUT NOW AM AFRAID TO DRIVE IT ANYWHERE. HAVE CONTACTED HYUNDAI, BUT IF THERE FOLLOW-UP IS ANYTHING LIKE IT HAS BEEN IN THE PAST, IT WILL BE A WASTE OF MY TIME. THEY WILL JUST SAY THAT THEY CANNOT REPRODUCE THE PROBLEM …
Owner-reported narrative. 29,600 miles reported. Look up ODI 10763387 at NHTSA ↗
Owner report 10510409 · 2013-05-02 (May 2, 2013)
WHILE DRIVING DOWN INTERSTATE HEARD LOUD NOISE UNDER CAR. FIVE MILES LATER I PARKED CAR IN DRIVEWAY, AND STARTED SMELLING GAS, LOOKED UNDER CAR AND FOUND QUARTER SIZE HOLE IN GAS TANK, THE TANK SHOULD HAVE SHIELD AROUND IT TO PREVENT THIS. THE EXHAUST PIPE RUNS NEXT TO GAS TANK WHICH COULD CAUSE CAR TO BURST INTO FLAMES. IF NOT FULL SHIELD AT LEAST DIVERTER PLATE IN FRONT OF GAS TANK. COST OF NEW FUEL TANK RUNS AROUND $500.00 AND ONLY DEALER HAVE IT. *TR
Owner-reported narrative. 16,190 miles reported. Look up ODI 10510409 at NHTSA ↗
Owner report 10701764 · 2015-03-25 (March 25, 2015)
THE CAR STALLED AND ENGINE SHUT OFF WHILE MOVING. I WAS DRIVING ON A SURFACE STREET WHEN THE CAR SHUT OFF, ALL INDICATOR LIGHTS WERE ON, TEMP GAUGE WAS NORMAL, FUEL TANK WAS MORE THAT 3/4 FULL. THE CAR STARTED UP AGAIN AND DROVE AWAY NORMALLY. *TR
Owner-reported narrative. 35,997 miles reported. Look up ODI 10701764 at NHTSA ↗