2019 Honda PILOT problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
898 owner complaints analyzed
13 distinct recall campaigns
20,000 mi median reported failure mileage
Scope: 2019 model year. Data snapshot: . 191 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 257 of 898 complaints (28.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 184 | 20.5% |
| Electrical and battery issues | 142 | 15.8% |
| Engine operation | 103 | 11.5% |
| Transmission and shifting | 94 | 10.5% |
| Fuel system concerns | 82 | 9.1% |
| Steering behavior | 21 | 2.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 257 |
| Engine | 232 |
| Unknown Or Other | 162 |
| Fuel/Propulsion System | 114 |
| Power Train | 88 |
| Fuel System, Gasoline | 71 |
| Forward Collision Avoidance: Automatic Emergency Braking | 68 |
| Forward Collision Avoidance: Adaptive Cruise Control | 66 |
Electrical System: 257; Engine: 232; Unknown Or Other: 162; Fuel/Propulsion System: 114; Power Train: 88; Fuel System, Gasoline: 71; Forward Collision Avoidance: Automatic Emergency Braking: 68; Forward Collision Avoidance: Adaptive Cruise Control: 66
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 100 |
| 25,000 to 49,999 | 29 |
| 50,000 to 74,999 | 27 |
| 75,000 to 99,999 | 15 |
| 100,000 to 149,999 | 19 |
| 150,000 and above | 1 |
Under 25,000: 100; 25,000 to 49,999: 29; 50,000 to 74,999: 27; 75,000 to 99,999: 15; 100,000 to 149,999: 19; 150,000 and above: 1
Under 25,000 miles has the most reports with usable mileage (100). 707 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2018 | 1 |
| 2019 | 62 |
| 2020 | 48 |
| 2021 | 37 |
| 2022 | 157 |
| 2023 | 111 |
| 2024 | 200 |
| 2025 | 158 |
| 2026 | 124 |
2018: 1; 2019: 62; 2020: 48; 2021: 37; 2022: 157; 2023: 111; 2024: 200; 2025: 158; 2026: 124
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 184 complaint narratives. Electrical and battery issues appears in 142 complaint narratives. Engine operation appears in 103 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11165341 · 2019-01-05 (January 5, 2019)
BRAKES ARE EXTREMELY SLOW TO REACT AND VERY MUSHEY WHEN THEY DO. HOLDING THE BRKE PEDEL HARD TAKES THE PEDAL TO THE FLOOR. WHEN SERVICE REP WAS ASKED TO ADJUST, THEY STATED, ALL PILOTS ARE LIKE THIS. THIS IS AN ACCIDENT WATING TO HPEN.
Owner-reported narrative. Look up ODI 11165341 at NHTSA ↗
Owner report 11183150 · 2019-02-28 (February 28, 2019)
TL* THE CONTACT OWNS A 2019 HONDA PILOT. THE CONTACT STATED THAT 'APPLY BRAKES' ILLUMINATED ON THE INSTRUMENT PANEL WHEN THE BRAKES DID NOT NEED TO BE APPLIED. ALSO, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN THE BRAKE PEDAL WAS DEPRESSED. NALLEY HONDA BRUNSWICK (178 ALTAMA CONNECTOR, BRUNSWICK, GA 31525, [phone removed]) WAS NOTIFIED AND WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT WAS NOT DRIVING THE VEHICLE DUE TO THE RANDOM BRAKE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE V…
Owner-reported narrative. 3,300 miles reported. Look up ODI 11183150 at NHTSA ↗
Owner report 11206993 · 2019-05-11 (May 11, 2019)
"TAKATA RECALL' CRACKING NOISE THROUGHOUT VEHICLE STARTED A MONTH INTO OWNING THE CAR. SLOWLY THE SYSTEM STARTED TO FAIL PHONE WOULD WORK RADIO WOULDN'T WORK SCREENS WOULD GO OFF AND ON AND FINALLY THE SCREEN WENT BLACK AND NEVER RECOVERED. THEY PUT NEW DRIVER INTERFACE INSTRUMENTAL PANEL AND IT STILL DIDN'T WORK SO HONDA CHANGED THE WIRING HARNESSES INFLOWTAINMENT SYSTEM. IT NOW BACK IN THE SERVICE BC STILL NOT WORKING. VEHICLE IN MOTION. DOESN'T MATTER IF IT MOVING GOING FAST OR SLOW.
Owner-reported narrative. Look up ODI 11206993 at NHTSA ↗
Owner report 11242489 · 2019-08-08 (August 8, 2019)
THE RADIO IN THIS VEHICLE FREEZES, PRODUCES STATIC FEEDBACK AND ELECTRICAL FEEDBACK WHILE OPERATING THE TOUCHSCREEN. SOUND FROM THE SPEAKERS BECOMES DISTORTED AND LACKING POWER. ELECTRICAL SURGING CAN BE HEARD. THIS OCCURRED WITHIN THE FIRST 1000 MILES SINCE PURCHASED NEW. REAR HATCH ALIGNMENT WAS ALSO NOT INSTALLED PROPERLY FROM THE FACTORY AND REQUIRED A BODY SHOP TO ATTACH IT CORRECTLY. SEAT FABRIC MATERIAL WAS ALSO DEFECTIVE AND COMING APART.
Owner-reported narrative. Look up ODI 11242489 at NHTSA ↗
Owner report 11280700 · 2019-11-17 (November 17, 2019)
CLICKING NOISING WHEN IN REVERSE OR TURNING AND ALSO STALLS BETWEEN 40AND 50 MPH TRANSMISSION HAS HARD TIME SHIFTING ALSO SENSITIVE BREAKING SYSTEM ALWAYS BREAKING LIGHTS COMES ON OR IT WILL SUDDENLY BREAK BY ITSELF.ALL THIS WHILE CAR IS IN MOTION
Owner-reported narrative. 16,400 miles reported. Look up ODI 11280700 at NHTSA ↗
Owner report 11301077 · 2020-01-22 (January 22, 2020)
PURCHASED THE NEW 2019 HONDA PILOT ELITE AT AROUND 3,000 MILES. WHILE DRIVING AROUND 25-30 MILES PER HOUR SPEED ON PAVED ROADS, SOMETIMES NOT ALL THE TIME. THE CAR DOWNSHIFTING AND STALLING FOR A FEW SECONDS BEFORE BEING ABLE TO ACCELERATE AGAIN. THIS HAPPEN WHILE DRIVING ON A NICE SUNNY DAY WITH NO LOOSE GRAVEL OR RAIN, IN A 4 WAY INTERSECTION MAKING A LEFT TURN ON GREEN WHICH MADE THE CAR STALLED AND WASN'T ABLE TO ACCELERATE FOR A GOOD 1 TO 2 SECOND. GOOD THING THERE WASN'T ANY OTHER VEHICLE THAT IS NEAR BY. THIS CAN CAUSE AN ACCIDENT AN…
Owner-reported narrative. Look up ODI 11301077 at NHTSA ↗
Owner report 11165653 · 2019-01-03 (January 3, 2019)
TL* THE CONTACT OWNS A 2019 HONDA PILOT. WHILE DRIVING 25 MPH, THE VEHICLE VIBRATED AND THE CHECK ENGINE, HILL START ASSIST, TRAILER STABILITY ASSIST, POWER STEERING, LANE DEPARTURE LITIGATION, BLIND SPOT, TRANSMISSION, AND EMISSION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FIRST TEXAS HONDA (3400 STECK AVE, AUSTIN, TX 78757, [phone removed]) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 09223186. THE FAILURE MIL…
Owner-reported narrative. 100 miles reported. Look up ODI 11165653 at NHTSA ↗
Owner report 11231195 · 2019-07-12 (July 12, 2019)
WHILE DRIVING MY 2019 HONDA PILOT AT 25MPH OR 60MPH, WITHOUT WARNING IN THE SPEEDOMETER AREA EMERGENCY MESSAGES BEGAN FLASHING: POWER STEERING, TRANSMISSION, LANE MITIGATION, BRAKES, CRUISE CONTROL, ENGINE, ETC. WITH A MESSAGE THAT SAYS STOP THE VEHICLE AND CALL THE DEALER. THEIR INSTRUCTION IS TO HOLD THE STOP/START BUTTON DOWN,UNTIL THE CAR STOPS AND THEN START THE VEHICLE,IF YOU CAN, AND HEAD FOR THE DEALERSHIP. THE PROBLEM IS THE MESSAGE CONTINUES WHILE YOU CONTINUE DRIVING. THE TRANSMISSION DOES NOT SHIFT PROPERLY, AND THE STEERING FEE…
Owner-reported narrative. 11,050 miles reported. Look up ODI 11231195 at NHTSA ↗
Owner report 11406414 · 2021-04-05 (April 5, 2021)
WENT TO HOLLER HONDA DEALER TO ADDRESS THE OUTSTANDING 2 RECALLS (FUEL PUMP AND TIRES) AND WAS TOLD BY SERVICE DEPARTMENT THAT MY VEHICLE HAS NO RECALLS ACCORDING TO HONDA SYSTEM. HONDA SYSTEM NEEDS TO BE UPDATED WITH NHTSA SYSTEM.
Owner-reported narrative. Look up ODI 11406414 at NHTSA ↗
Owner report 11419582 · 2021-06-03 (June 3, 2021)
May 2021, I received a recall letter from Honda Automobile Division regarding my 2019 Honda Pilot vehicle that may have a fuel pump module with, out of specification impellers. I purchased my new 2019 Honda Pilot, June 2019, from Honda of Kingsport. I scheduled the recall fix on Tuesday, June 1, for Friday June 4, 7am. Lilly, the young lady that scheduled the maintenance appointment verified that Honda of Kpt would have me a loan car ready to go when I arrived on Friday morning. 6pm, Thursday night (6/3/21) the evening prior to my service recal…
Owner-reported narrative. Look up ODI 11419582 at NHTSA ↗
Owner report 11181242 · 2019-02-19 (February 19, 2019)
THIS HAPPENED TO ME TWICE. SEEMS TO BE WHEN USING CRUISE CONTROL FOR OVER 1.25 HRS. WHEN YOU PRESS THE CANCEL BUTTON ON THE STEERING WHEEL TO CANCEL THE SET CRUISE CONTROL, THE CARS "CHECK ENGINE" LIGHT STARTS FLASHING. THE ENGINE WILL CONTINUE RUNNING BUT THERE IS LITTLE TO NO POWER WHEN STEPPING ON THE ACCELERATOR. DRIVER MUST PULL OVER, TURN OFF CAR AND THEN RESTART. THIS IS INCREDIBLY DANGEROUS AT HIGH SPEEDS OR CROSSING OVER ONCOMING TRAFFIC! I BROUGHT THE HONDA PILOT BACK TO THE DEALERSHIP. THE SERVICE MANAGER TOLD ME THAT BOTH H…
Owner-reported narrative. 3,000 miles reported. Look up ODI 11181242 at NHTSA ↗