2017 Honda PILOT problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
918 owner complaints analyzed
4 distinct recall campaigns
38,000 mi median reported failure mileage
Scope: 2017 model year. Data snapshot: . 252 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 463 of 918 complaints (50.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Engine operation | 184 | 20.0% |
| Braking behavior | 179 | 19.5% |
| Electrical and battery issues | 148 | 16.1% |
| Transmission and shifting | 127 | 13.8% |
| Fuel system concerns | 53 | 5.8% |
| Steering behavior | 26 | 2.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 463 |
| Electrical System | 254 |
| Unknown Or Other | 134 |
| Fuel/Propulsion System | 120 |
| Power Train | 120 |
| Vehicle Speed Control | 30 |
| Service Brakes | 26 |
| Forward Collision Avoidance: Warnings | 17 |
Engine: 463; Electrical System: 254; Unknown Or Other: 134; Fuel/Propulsion System: 120; Power Train: 120; Vehicle Speed Control: 30; Service Brakes: 26; Forward Collision Avoidance: Warnings: 17
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 77 |
| 25,000 to 49,999 | 81 |
| 50,000 to 74,999 | 44 |
| 75,000 to 99,999 | 16 |
| 100,000 to 149,999 | 28 |
| 150,000 and above | 6 |
Under 25,000: 77; 25,000 to 49,999: 81; 50,000 to 74,999: 44; 75,000 to 99,999: 16; 100,000 to 149,999: 28; 150,000 and above: 6
25,000 to 49,999 miles has the most reports with usable mileage (81). 666 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2017 | 23 |
| 2018 | 43 |
| 2019 | 38 |
| 2020 | 73 |
| 2021 | 82 |
| 2022 | 233 |
| 2023 | 94 |
| 2024 | 112 |
| 2025 | 119 |
| 2026 | 101 |
2017: 23; 2018: 43; 2019: 38; 2020: 73; 2021: 82; 2022: 233; 2023: 94; 2024: 112; 2025: 119; 2026: 101
Pattern summary
Engine leads the component reports. Engine operation appears in 184 complaint narratives. Braking behavior appears in 179 complaint narratives. Electrical and battery issues appears in 148 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11075290 · 2018-02-27 (February 27, 2018)
TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. ALSO, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND. THE CONTACT STATED THAT IT WAS DIFFICULT TO KEEP THE VEHICLE ALIGNED WHILE DRIVING. THE VEHICLE WAS TAKEN TO SCOTT HONDA OF WEST CHESTER (706 AUTOPARK BLVD, WEST CHESTER, PA 19382, [phone removed]). THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65.
Owner-reported narrative. 65 miles reported. Look up ODI 11075290 at NHTSA ↗
Owner report 11140079 · 2018-10-12 (October 12, 2018)
MY CAR SHOWED UP WARNING MESSAGE "EMISSIONS SYSTEM PROBLEM" WHEN IN MOTION AND IT IS REALLY SCARY AS THE VEHICLE WAS HAVING PASSENGERS (INCLUDING KIDS) AND IN THE HIGHWAY DRIVING. I COULDN'T FOCUS ON WHAT TO DO BUT RATHER STOP ON THE SIDE OF THE ROAD. THEN I WAS ABLE TO DO BIT OF GOOGLE AND GOT TO KNOW THIS IS A COMMON ISSUE WITH THE 2016-17 HONDA PILOT AND I CAN DRIVE THE CAR TO HOME WITH THE WARNING. CAR IS HAVING 33K MILES ON IT AND STILL UNDER THE WARRANTY. IT HAS ALL THE RECOMMENDED MAINTENANCE WORK DONE ACCORDING TO THE MANUFACTURER RECOM…
Owner-reported narrative. 33,000 miles reported. Look up ODI 11140079 at NHTSA ↗
Owner report 11000662 · 2017-06-22 (June 22, 2017)
ON 6/11/17 WILE I WAS DRIVING I FELT MY CAR 'JERK' WHEN I WOULD PRESS ON THE GAS AND THE CAR WOULD SHIFT GEARS. MY DASHBOARD ALERTED ME THAT THERE WAS A PROBLEM AND I WOULD NEED TO TAKE THIS CAR IN FOR SERVICE. [ATTACHMENT 1] MY VEHICLE ONLY HAD 2040 (ESTIMATED) MILES ON IT AND I'VE ONLY HAD IT FOR 2 MONTHS, HOW COULD THIS BE? WHILE ON THE WAY HOME, THAT SAME DAY, I WAS STOPPED A RED LIGHT WAITING FOR IT TO TURN GREEN FOR ME TO GO. ONCE THE LIGHT WAS GREEN I PRESSED ON THE GAS AND I GOT TO ACCELERATE FOR ABOUT 10 FEET AT THAT POINT THE CAR WA…
Owner-reported narrative. 2,084 miles reported. Look up ODI 11000662 at NHTSA ↗
Owner report 11020498 · 2017-08-30 (August 30, 2017)
ON AT LEAST TWO OCCASIONS, I ACCIDENTALLY PUSHED THE ENGINE START BUTTON WHILE MY CAR WAS IN MOTION. ON ONE OF THESE OCCASIONS I WAS TRYING TO HIT MY EMERGENCY FLASHERS BUT INSTEAD, PUSHED THE ENGINE START/STOP BUTTON. IN DOING SO THE CAR CUT OFF WHILE I WAS IN ACTIVE TRAFFIC. IN ONCOMING TRAFFIC, IT TOOK ME SEVERAL SECONDS TO GET THE CAR RESTARTED. THAT WAS ABSOLUTELY SCARY. ANOTHER INCIDENT WITH MY NEW PILOT IS THE ENGINE IDLE FEATURE. THIS IS THE FEATURE THAT WHILE HOLDING DOWN THE BRAKES, ALLOWS THE CAR TO TURN OFF/REMAIN IDLE TO SAVE…
Owner-reported narrative. 3,300 miles reported. Look up ODI 11020498 at NHTSA ↗
Owner report 11062719 · 2018-01-14 (January 14, 2018)
THIS MIGHT BE AN UNKNOWN ISSUE, BUT UPON STARTUP, THE BRAKE PEDAL IS VERY STIFF AND HARD. FEW TIMES, I COULDN'T START THE CAR BECAUSE THE BRAKE WAS SO STIFF, I COULDN'T PRESS ON IT WITH MY FOOT, AND IT WENT INTO ACCESSORY MODE. I TOOK IT TO 3 DIFFERENT DEALERS, THEY KEEP TELLING ME THAT IT'S NORMAL. ADVANTAGE HONDA TRIED REPLACING THE BATTERY, BUT THAT DIDN'T HELP. ALL THEY COULD DO IS A MULTIPOINT DIAGNOSTIC ON IT, WHERE THE COMPUTER WON'T SHOW ANYTHING. DEALERS ARE TELLING ME IT'S NORMAL, BUT WHY IS MY NEIGHBOR'S 2017 HONDA PILOT NOT GIV…
Owner-reported narrative. Look up ODI 11062719 at NHTSA ↗
Owner report 11102245 · 2018-06-17 (June 17, 2018)
THIS IS THE 4TH TIME NOW THAT WE HAVE HAD TO BRING OUT PILOT IN TO BE SERVICED FOR THE SAME THING. WHEN WE TURN THE CAR ON, MULTIPLE ERRORS COME ON OUT OF NOWHERE. POWER STEERING, THE SPEEDOMETER AND MANY OTHER THINGS STOP WORKING. THEY RESET IT AND IT HAPPENS AGAIN. THEY HAVE CHANGED THE BATTERY AND DONE SOMETHING WITH THE ALTERNATOR BUT NEITHER OF THESE THINGS FIXED THE ACTUAL PROBLEM.
Owner-reported narrative. 18,000 miles reported. Look up ODI 11102245 at NHTSA ↗
Owner report 10991014 · 2017-05-22 (May 22, 2017)
TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING 65 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND A MESSAGE TO "STOP DRIVING TRANSMISSION PROBLEM" DISPLAYED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND WAS ABLE TO RESTART; HOWEVER, A MESSAGE DISPLAYING "EMISSION SYSTEM PROBLEM" APPEARED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS WAITING TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY …
Owner-reported narrative. 6,200 miles reported. Look up ODI 10991014 at NHTSA ↗
Owner report 11064118 · 2018-01-22 (January 22, 2018)
TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE ATTEMPTING TO FILL UP THE FUEL TANK, THE CONTACT NOTICED THAT ICE WAS LODGED IN BETWEEN THE FIRST AND SECOND FUEL NOZZLES. THE CONTACT HAD TO CHIP AWAY THE ICE TO FILL UP THE TANK. THE DEALER (BOCH HONDA, 279 PROVIDENCE HWY, NORWOOD, MA 02062) WAS AWARE OF THE FAILURE AND STATED THAT HONDA WAS WORKING ON SOMETHING IN THE NEXT FEW WEEKS REGARDING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED, BUT COULD NOT ASSIST. THE FAILURE MILEAGE WAS 800. THE VIN WAS UNAVAILABLE.
Owner-reported narrative. 800 miles reported. Look up ODI 11064118 at NHTSA ↗
Owner report 11072009 · 2018-02-09 (February 9, 2018)
THE POWER STEERING WARNING LIGHT (STEERING WHEEL AND EXCLAMATION POINT) COMES ON INTERMITTENTLY. SLIGHT WOBBLE IN STEERING WHEEL WHEN IT HAPPENS. TOOK IT TO DEALER BUT THEY CAN NOT DUPLICATE NOR FIND ANY ERROR CODES. CONCERNED FOR SAFETY IF THERE IS A PROBLEM WITH STEERING.
Owner-reported narrative. 10,000 miles reported. Look up ODI 11072009 at NHTSA ↗
Owner report 11083993 · 2018-04-09 (April 9, 2018)
TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO TURN THE STEERING WHEEL IN EITHER DIRECTION, THE VEHICLE ACCELERATED RAPIDLY ON ITS OWN WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE STOPPED AND RESUMED NORMAL OPERATION AUTOMATICALLY. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (ATLANTIC HONDA, 1375 SUNRISE HWY, BAY SHORE, NY 11706 [phone removed]) WHERE IT WAS DIAGNOSED, BUT NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,00…
Owner-reported narrative. 14,000 miles reported. Look up ODI 11083993 at NHTSA ↗