Highland Ridge Fw OPEN RANGE recalls by model year
Explore the records behind recurring owner reports.
Key facts
7 owner complaints analyzed
10 distinct recall campaigns
2,455 mi median reported failure mileage
Scope: 2010 to 2023 model years. Data snapshot: . 5 complaints include usable failure mileage.
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2010 | 2 |
| 2015 | 1 |
| 2016 | 1 |
| 2017 | 3 |
| 2018 | 1 |
| 2019 | 2 |
| 2023 | 1 |
2010: 2; 2015: 1; 2016: 1; 2017: 3; 2018: 1; 2019: 2; 2023: 1
Year-by-year records
Recall history
10 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
10V524000 · Equipment:Recreational Vehicle/Trailer
Reported: 2010-10-25 (October 25, 2010) · Model years: 2010
OPEN RANGE IS RECALLING CERTAIN MODEL YEAR 2009-2011 OPEN RANGE, RESIDENTIAL AND ROLLING THUNDER RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
Consequence: AN INSUFFICIENT RESPONSE TIME CAN RESULT IN POWER NOT BEING SHUT-OFF IN SUFFICIENT TIME TO PREVENT A FIRE, WHICH HAS THE POTENTIAL TO IGNITE RESULTING IN PERSONAL INJURY AND/OR VEHICLE AND PROPERTY DAMAGE.
Remedy: OPEN RANGE IS WORKING WITH NORCOLD TO GET THE UNITS REPAIRED FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049. THE SAFETY RECALL BEGAN ON MARCH 2, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101.
NHTSA campaign record ↗17V748000 · Equipment
Reported: 2017-11-21 (November 21, 2017) · Model years: 2010
Highland Ridge RV (Highland Ridge) is recalling certain 2010 Open Range, Residential and Rolling Thunder fifth wheels and 2010 Journeyer and Roamer recreational trailers. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Highland Ridge will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Highland Ridge customer service at 1-260-768-7771, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
NHTSA campaign record ↗15V834000 · Equipment:Other:Labels
Reported: 2015-12-11 (December 11, 2015) · Model years: 2015
Highland Ridge RV (Highland) is recalling certain model year 2015 Open Range fifth wheels and 2015-2016 3X fifth wheels and Highlander travel trailers manufactured May 8, 2014, to December 4, 2015 and equipped with a side vented sewer drainage system termination valve. The affected vehicles may be missing a caution label to inform the operator not to leave the drain valve open to prevent an escape of sewer gas.
Consequence: If the drain valve is left open, sewer gas may fill the recreational vehicle, increasing the risk of occupant injury.
Remedy: Highland will notify owners and send them the missing label, free of charge. The recall began on January 15, 2016. Owners may contact Highland customer service at 1-260-768-7771. Highland's number for this recall is 9904272.
NHTSA campaign record ↗17V065000 · Suspension:Rear:Axle:Non-Powered Axle Assembly
Reported: 2017-02-01 (February 1, 2017) · Model years: 2016, 2017
Highland Ridge RV (Highland Ridge) is recalling certain 2016-2017 Open Range fifth-wheel vehicles. The axle hangers on the affected vehicles may puncture the riser tube wall, allowing the axle to shift and become misaligned.
Consequence: If the axle shifts and becomes misaligned the tires may wear irregularly and possibly fail, increasing the risk of a crash.
Remedy: Highland Ridge will notify owners, and dealers will weld on new hangers, free of charge. The recall began on March 29, 2017. Owners may contact Highland Ridge customer service at 1-260-768-7771. Highland Ridge's number for this recall is 9904343.
NHTSA campaign record ↗17V037000 · Equipment:Recreational Vehicle/Trailer
Reported: 2017-01-17 (January 17, 2017) · Model years: 2017
Highland Ridge RV (Highland) is recalling certain 2017 Open Range, Mesa Ridge and Roamer fifth wheels and travel trailers. These vehicles are equipped with an outside range that can be stored with the gas valve left open, allowing gas to enter and buildup within the vehicle.
Consequence: If gas leaks into the cabin, it can increase the risk of an explosion or fire.
Remedy: Highland Ridge will notify owners and dealers will install a larger gas valve handle, inspect that the drawer guide rail is in its proper location, repairing it as required, and place a warning label on the range stating the gas valve must be turned off prior to storing the range in the unit. The recall began on March 8, 2017. Owners may contact Highland customer service at 1-260-768-7771. Highland's number for this recall is 9904341.
NHTSA campaign record ↗17V288000 · Interior Lighting
Reported: 2017-05-01 (May 1, 2017) · Model years: 2017
Highland Ridge RV (Highland Ridge) is recalling certain 2017 Open Range, Highlander, Light and Roamer and Mesa Ridge fifth wheels and Mesa Ridge, Light, Roamer and Ultra Lite travel trailers. The LED ceiling lights may produce excessive heat.
Consequence: The excessive heat from the LED ceiling lights may increase the risk of a fire.
Remedy: Highland Ridge will notify owners, and dealers will replace the affected LED ceiling lights with a different light, free of charge. The recall began on May 23, 2017. Owners may contact Highland Ridge customer service at 1-260-768-7771. Highland Ridge's number for this recall is 9904350.
NHTSA campaign record ↗18V074000 · Equipment:Other:Labels
Reported: 2018-01-29 (January 29, 2018) · Model years: 2018
Highland Ridge RV (Highland Ridge) is recalling certain 2018 Open Range light travel trailers, model 312BHS. The Federal Label on these vehicles incorrectly lists the Gross Axle Weight Rating (GAWR) as 5100lbs when the correct GAWR is 4400lbs. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence: The incorrect GAWR information may result in the trailer being overloaded which can cause the tires to wear prematurely, increasing the risk of a crash.
Remedy: Highland Ridge will notify owners, and dealers will replace the incorrect Federal Label with a corrected label, free of charge. The recall began on February 7, 2018. Owners may contact Highland Ridge customer service at 1-260-768-7771. Highland's number for this recall is 9904374.
NHTSA campaign record ↗21V179000 · Equipment:Appliance:Oven/Stove/Cooktop
Reported: 2021-03-16 (March 16, 2021) · Model years: 2019
Highland Ridge RV (Highland Ridge) is recalling certain 2019-2020 Open Range, Mesa Ridge, Highlander, Silverstar fifth wheels, and 2019-2020 Open Range, Mesa Ridge and Silverstar travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the O-ring seal and causing a continuous gas leak.
Consequence: A gas leak can increase the risk of a fire.
Remedy: Highland Ridge will notify owners, and dealers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner letters were mailed on May 3, 2021. Owners may contact Highland Ridge customer service at 1-800-283-8267. Highland Ridge's number for this recall is 9904564.
NHTSA campaign record ↗21V430000 · Equipment:Recreational Vehicle/Trailer:Lpg Systems
Reported: 2021-06-04 (June 4, 2021) · Model years: 2019
Highland Ridge RV (Highland) is recalling certain 2020-2021 Mesa Ridge Limited, Mesa Ridge Lite, Open Range Light, Open Range Ultra Lite, 2019-2020 Mesa Ridge, 2019-2021 Open Range, 2020 Silverstar Limited and Silverstar Lite fifth wheel and travel trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Consequence: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Highland customer service at 1-260-768-7771.
NHTSA campaign record ↗24V299000 · Equipment:Electrical
Reported: 2024-04-29 (April 29, 2024) · Model years: 2023
Highland Ridge RV (Highland Ridge) is recalling certain 2022-2023 Mesa Ridge TT, Mesa Ridge XLT FW, Open Range Roamer FW, Open Range TT, Silverstar TT, and Silverstar XLT FW trailers. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.
Consequence: A circuit board that overheats increases the risk of a fire.
Remedy: Dealers will disconnect and cut the circuit powering the LED backlights and terminate the wiring, free of charge. Owner notification letters were mailed May 22, 2024. Owners may contact Highland Ridge customer service at 1-800-283-8267. Highland Ridge's number for this recall is 9904606.
NHTSA campaign record ↗