2017 Gmc SIERRA 2500 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
37 owner complaints analyzed
6 distinct recall campaigns
22,060 mi median reported failure mileage
Scope: 2017 model year. Data snapshot: . 14 complaints include usable failure mileage.
Most common problems
Service Brakes is the most frequently named component, appearing in 8 of 37 complaints (21.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 12 | 32.4% |
| Transmission and shifting | 5 | 13.5% |
| Steering behavior | 4 | 10.8% |
| Engine operation | 2 | 5.4% |
| Electrical and battery issues | 2 | 5.4% |
| Fuel system concerns | 1 | 2.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes | 8 |
| Engine | 6 |
| Power Train | 6 |
| Unknown Or Other | 6 |
| Electrical System | 5 |
| Equipment | 4 |
| Vehicle Speed Control | 3 |
| Air Bags | 2 |
Service Brakes: 8; Engine: 6; Power Train: 6; Unknown Or Other: 6; Electrical System: 5; Equipment: 4; Vehicle Speed Control: 3; Air Bags: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 7 |
| 25,000 to 49,999 | 3 |
| 50,000 to 74,999 | 2 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 0 |
Under 25,000: 7; 25,000 to 49,999: 3; 50,000 to 74,999: 2; 75,000 to 99,999: 1; 100,000 to 149,999: 1; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (7). 23 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2017 | 3 |
| 2018 | 4 |
| 2019 | 3 |
| 2020 | 2 |
| 2021 | 6 |
| 2022 | 7 |
| 2023 | 4 |
| 2024 | 6 |
| 2026 | 2 |
2017: 3; 2018: 4; 2019: 3; 2020: 2; 2021: 6; 2022: 7; 2023: 4; 2024: 6; 2026: 2
Pattern summary
Service Brakes leads the component reports. Braking behavior appears in 12 complaint narratives. Transmission and shifting appears in 5 complaint narratives. Steering behavior appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10970415 · 2017-04-04 (April 4, 2017)
MY 2017 GMC 2500 SIERRA DENALI DURAMAX HAS HAD THIS THROTTLE ISSUE, IT SEEMS TO ONLY DO IT WHEN THE EXHAUST STINKS, AND AT SPEEDS BETWEEN 5 - 55 MPH. IF I TAKE MY FOOT OFF THE ACCELERATOR THE TRUCK MAINTAINS RPM (1200 - 1400) OR EVEN HAS INCREASED SOME AND HAS LASTED 2 - 5 SECONDS (ESTIMATED AND GREATLY REDUCES THE EFFECTIVENESS OF THE BRAKING CAPACITY AND RESPONSIVENESS/STOPPING DISTANCE). WORST WAS WITH A HUGE TRAILER BEHIND AND I GOT UP TO SPEED 55 ON COUNTY HWY 8, AND I LET OFF THE ACCELERATOR AND IT KEPT GOING HARD AND I GOT ON THE BRAKES …
Owner-reported narrative. 2,500 miles reported. Look up ODI 10970415 at NHTSA ↗
Owner report 11013797 · 2017-08-08 (August 8, 2017)
TOOK TRUCK IN FOR FIRST OIL CHANGE.I HAD SEVERAL PROBLEMS INCLUDING THE BACK TIRES BEING OVER 50% WORN OUT. ALIGNMENT WAS OFF AND DEALER REPAIRED THAT AND ROTATED THE TIRES. NOW WHEN I STOP AT ABOUT 5 MPH THE TRUCK JUMPS. I REMOVED THE ABS FUSE AND PROBLEM GOES AWAY. DEALER STATES THERE IS NO WARRANTY ON TIRES EVEN IF THEY WEAR OUT IN 6000 MILES AND THE PROBLEM WAS THE VEHICLE WASN'T PUT TOGETHER PROPERLY THE FIRST TIME.IF THE ROADS WERE COVERED WITH SNOW I WOULD BE IN REAL TROUBLE.NORMAL HIGHWAY TRAVEL AROUND TOWN
Owner-reported narrative. 1 miles reported. Look up ODI 11013797 at NHTSA ↗
Owner report 11466124 · 2022-05-25 (May 25, 2022)
We were at a restaurant with friends we got back into the vehicle. I started up the vehicle and several electrical things happened. The service trailer brakes message came up, then the service power steering message came on. The engine was running but the tachometer didn’t work, or the oil pressure gauge. A couple other warning lights on the dash were on and stayed on. When I put it in reverse it wouldn’t move. When I put it in drive it would move forward. So we were stuck in our parking spot. We decided to put it in neutral and two of us…
Owner-reported narrative. Look up ODI 11466124 at NHTSA ↗
Owner report 11494173 · 2022-11-18 (November 18, 2022)
I was in an accident on October 20th 2022 while driving home. U had just reached the top of a sharp crest on a two way road. As I started to straighten out the wheels coming out of the turn I noticed my direction was still as if I was turning the wheel. I tried to brake and pressed the brake but it went to the floor and the truck kept going. I collided with the other vehicle and it was a miracle neither of us were seriously injured or killed. We had problem with the steering box about 2 years ago and had to have it towed to the dealership. The …
Owner-reported narrative. Look up ODI 11494173 at NHTSA ↗
Owner report 11057875 · 2018-01-01 (January 1, 2018)
TRAVELING I-81 S IN MARYLAND, APPROXIMATELY MILE 290, ACCELERATOR STUCK IN FULL THROTTLE. I HAD ACCELERATED TO PASS A CAR, BUT THE ACCELERATOR WENT TO FULL THROTTLE, AND STUCK ON FULL ACCELERATION. I STAYED IN THE LEFT LANE, APPLIED BRAKES SPORADICALLY TO LIMIT THE INCREASED SPEED, AND QUICKLY HIT THE ACCELERATOR PEDAL WITH MY FOOT AND IMMEDIATELY RELEASED SEVERAL TIMES TO TRY TO "BREAK" THE ACCELERATOR FREE. I DID THIS MULTIPLE TIMES WITH NO RESULTS UNTIL FINALLY, WHEN WE WERE AT 94 MPH, THE ACCELERATOR BROKE FREE, AND DISENGAGED. THE B…
Owner-reported narrative. 2,300 miles reported. Look up ODI 11057875 at NHTSA ↗
Owner report 11553927 · 2023-11-07 (November 7, 2023)
The contact owns a 2017 GMC Sierra 2500. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced a loss of power steering assist, and the brakes failed to stop the vehicle immediately. No warning light was illuminated. The vehicle coasted to the side of the road. When the contact arrived on the scene, he noticed that the generator pulley had detached. The contact then purchased a new generator, which he replaced himself. The vehicle was repaired. The manufacturer was not made aware of the failure. The…
Owner-reported narrative. 55,756 miles reported. Look up ODI 11553927 at NHTSA ↗
Owner report 11531177 · 2023-07-09 (July 9, 2023)
On December 29, 2022 I stopped at the bank for 2 minute and when I got back to my truck I noticed smoke coming out from under the hood. I immediately called 911 and luckily some nice people were able to get my hood up safely and the bank provided a fire extinguisher before the fire trucks arrived. It was engulfed in flames. The fireman said it appeared the fire started in the wiring at the engine. I had a recall fixed a while back for the engine block heater so I was worried maybe they didn’t repair the recall. A week after the fire I received …
Owner-reported narrative. Look up ODI 11531177 at NHTSA ↗
Owner report 11610801 · 2024-08-26 (August 26, 2024)
The contact owns a 2017 GMC Sierra 2500. The contact stated while driving approximately 75 MPH, the vehicle started to jerk and vibrate abnormally. The contact stated that the "Engine Power Reduced" warning light was illuminated. The contact pulled off the roadway and placed the vehicle in park(P). The contact depressed the accelerator pedal, and the vehicle was vibrating. The contact stated that the steering wheel was also vibrating abnormally. The contact had taken the vehicle to an independent mechanic, where it was diagnosed and determined …
Owner-reported narrative. 104,000 miles reported. Look up ODI 11610801 at NHTSA ↗