2004 Gmc ENVOY XL problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
187 owner complaints analyzed
1 distinct recall campaigns
66,428 mi median reported failure mileage
Scope: 2004 model year. Data snapshot: . 145 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 44 of 187 complaints (23.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Fuel system concerns | 24 | 12.8% |
| Transmission and shifting | 16 | 8.6% |
| Braking behavior | 15 | 8.0% |
| Electrical and battery issues | 12 | 6.4% |
| Engine operation | 7 | 3.7% |
| Steering behavior | 6 | 3.2% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 44 |
| Electrical System: Instrument Cluster/Panel | 37 |
| Fuel System, Gasoline | 15 |
| Power Train | 10 |
| Vehicle Speed Control | 9 |
| Fuel/Propulsion System | 8 |
| Air Bags | 7 |
| Engine And Engine Cooling | 7 |
Electrical System: 44; Electrical System: Instrument Cluster/Panel: 37; Fuel System, Gasoline: 15; Power Train: 10; Vehicle Speed Control: 9; Fuel/Propulsion System: 8; Air Bags: 7; Engine And Engine Cooling: 7
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 13 |
| 25,000 to 49,999 | 25 |
| 50,000 to 74,999 | 44 |
| 75,000 to 99,999 | 25 |
| 100,000 to 149,999 | 26 |
| 150,000 and above | 12 |
Under 25,000: 13; 25,000 to 49,999: 25; 50,000 to 74,999: 44; 75,000 to 99,999: 25; 100,000 to 149,999: 26; 150,000 and above: 12
50,000 to 74,999 miles has the most reports with usable mileage (44). 42 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2004 | 9 |
| 2005 | 9 |
| 2006 | 6 |
| 2007 | 28 |
| 2008 | 21 |
| 2009 | 16 |
| 2010 | 31 |
| 2011 | 20 |
| 2012 | 9 |
| 2013 | 8 |
| 2014 | 8 |
| 2015 | 9 |
| 2016 | 5 |
| 2017 | 3 |
| 2018 | 3 |
| 2019 | 1 |
| 2023 | 1 |
2004: 9; 2005: 9; 2006: 6; 2007: 28; 2008: 21; 2009: 16; 2010: 31; 2011: 20; 2012: 9; 2013: 8; 2014: 8; 2015: 9; 2016: 5; 2017: 3; 2018: 3; 2019: 1; 2023: 1
Pattern summary
Electrical System leads the component reports. Fuel system concerns appears in 24 complaint narratives. Transmission and shifting appears in 16 complaint narratives. Braking behavior appears in 15 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10193144 · 2007-06-13 (June 13, 2007)
TL*THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CURRENT MILEAGE WAS 61,000. THE CHECK ENGINE WARNING INDICATOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FUEL TANK WAS CRACKING AND HAD TO BE REPLACED. THE FAILURE MILEAGE WAS 57,000.
Owner-reported narrative. 57,000 miles reported. Look up ODI 10193144 at NHTSA ↗
Owner report 10203431 · 2007-09-19 (September 19, 2007)
VEHICLE'S "CHECK ENGINE" LIGHT CAME ON 2 DAYS PRIOR TO FAILING A VEHICLE EMISSIONS TEST FOR FUEL TANK LEAK. DEALER STATED THAT THERE WAS A "SPECIAL POLICY" IN PLACE AS THE MANUFACTURER RECOGNIZED THIS SAME DEFECT ON OTHER VEHICLES. THE VIN NUMBER WAS NOT INCLUDED IN THE "SPECIAL POLICY" BUT WAS THE SAME DEFECT. THE DEALER IS ADVISING NOT TO CONTINUE TO DRIVE THE VEHICLE UNTIL REPAIRED. THE DEALER OPINION IS THAT DUE THE "SPECIAL POLICY" THERE ARE NO FUEL TANKS AVAILABLE SO THE VEHICLE IA LOCATED AT THE DEALER UNTIL REPAIRED. OLD PART CAN BE MA…
Owner-reported narrative. 93,000 miles reported. Look up ODI 10203431 at NHTSA ↗
Owner report 10100444 · 2004-11-23 (November 23, 2004)
I OWN A 2004 ENVOY XL WITH A V-8 MOTOR. I HAVE COMPLAINED TO THE DEALER, WHO STATES THEY CAN'T FIND A PROBLEM, THAT THE TRANSMISSION JERKS EXTREMELY BAD WHEN IT CHANGES INTO 2ND GEAR AND THEN AGAIN WHEN IT SHIFTS INTO DRIVE. I HAVE BEEN TOLD BY OTHER ENVOY OWNERS THAT THEY HAVE ACTUALLY HAD THEIR TRANSMISSIONS REPLACED, AND ONE FRIEND HAD EVEN HAD HIS VEHICLE EXCHANGED UNDER THE LEMON LAW. THE DEALER HAD VIRTUALLY DONE NOTHING TO CORRECT THE PROBLEM. OTHER DEALERS IN MY AREA DON'T WANT TO MESS WITH THE VEHICLE, AND IT ONLY HAS 6500 MILES ON…
Owner-reported narrative. 6,200 miles reported. Look up ODI 10100444 at NHTSA ↗
Owner report 10103027 · 2004-12-15 (December 15, 2004)
WHEN I FIRST BOUGHT THE VEHICLE THE TRANSMISSION WAS SHIFTING ERATIECLY FOR A WHILE. I TOOK VEHICLE TO DEALER, AND THEY SAID NOTHING WAS WRONG DRIVE IT UNTIL IT BREAKS. 3 MONTHS AND ABOUT 3,000 MILES LATER I HAD NOT HAD ANOTHER PROBLEM. UNTIL I PULLED UP TO A STOP SIGN AT A BUSY INTERSECTION. I CHECKED FOR TRAFIC AND WENT TO PULL OUT EXCEPT THAT THE ENVOY WOULD BARELY MOVE. IT WAS LIKE THE BRAKES WERE ON OR SOMETHING WAS HOLDING THE VEHICLE BACK FROM MOVING. THE CROSS TRAFFIC WAS QUICKLY APPROACHING AND I HAD NO CHOICE BUT TO SLAM ON MY BRAKES …
Owner-reported narrative. 11,959 miles reported. Look up ODI 10103027 at NHTSA ↗
Owner report 10116515 · 2005-04-06 (April 6, 2005)
ENVOY NOT SHIFTING PROPERLY, SOUNDS LIKE IT IS DRAGGING, HAD IT CHECKED OUT, THE DEALER COULD NOT REPLICATE PROBLEM. NOW WHEN THE DIFFICULTY STARTS THE ABS LIGHT, THE BRAKE AND EMERGENCY BRAKE LIGHT ALONG WITH THE 4WD LIGHT ALL COME ON, THE BLOWERS DO NOT FUNCTION WHEN ALL THE WARNING LIGHTS ARE ON, NOR DOES THE AIR CONDITIONING AND OR CRUISE CONTROL. I TOOK IT BACK TO THE DEALERSHIP WITH ALL THE PROBLEMS ACTIVE, INITIALLY THEY TOLD ME THAT IT HAD 43,000 MILES, IT WAS OUT OF WARRANTY, BUT THEN A PI REPORT SUDDENLY CAME OUT SO WE WILL SEE IF I…
Owner-reported narrative. 27,000 miles reported. Look up ODI 10116515 at NHTSA ↗
Owner report 10174487 · 2006-11-27 (November 27, 2006)
THE ONE "ELECTRICAL" PART THAT CONTROLS THE INSTRUMENTS THAT GIVE THE SPEED OF THE CAR, RPMS, GAS, OIL, ECT....ALL GAUGES DO NOT WORK. THERE HAS BEEN NO RECALL ON THIS YET WITH GMC, I HAVE A 2004 GMC ENVOY AND THIS PROBLEM STARTED TO OCCUR RIGHT AFTER THE 60K MILE MARK. THIS IS A TRUE "DANGER"...I HAVE NO IDEA WHAT SPEED, HOW MUCH GAS, WHAT MY ENGINE IS DOING...NOTHING...THE DEALERSHIPS WANT ANYWHERE FROM $400.00 TO $600.00 TO FIX THIS PROBLEM. THIS IS A TRUE MECHANICAL DEFECT. THE SERVICE MANAGER AT ONE OF THE LOCAL DEALERSHIPS, SAID THAT …
Owner-reported narrative. 61,000 miles reported. Look up ODI 10174487 at NHTSA ↗
Owner report 10126626 · 2005-06-27 (June 27, 2005)
MY 2004 GMC ENVOY XUV (V6) HAS AN ENGINE PROBLEM. IT HAS STALLED ON 3 OCCASSIONS. WE TOLD THE DEALER SERVICE DEPARTMENT ABOUT THE INCIDENT AND THEY DID A DIAGNOSTIC TEST ON IT. THEY SAID THE COMPUTER ON THE ENVOY DIDN'T HAVE A RECORD OF THE INCIDENT. ON THE 1ST INCIDENT IT HAPPENED WHEN PULLING OUT OF A PARKING SPOT. THE 2ND TIME WAS AFTER REVERSING OUT OF A DRIVEWAY AND THEN DRIVING FORWARD OUT OF THE DRIVEWAY. THE 3RD TIME WAS ATTEMPTING TO DRIVE FORWARD AFTER WAITING FOR THE GARAGE DOOR TO OPEN.
Owner-reported narrative. Look up ODI 10126626 at NHTSA ↗
Owner report 10161961 · 2006-07-10 (July 10, 2006)
WHILE DRIVING DOWN THE HIGHWAY, MY GMC ENVOY XL SHUDDERED THEN STALLED. THE SES LIGHT AND REDUCED POWER LIGHT CAME ON CAUSING AN EXTREME SAFETY HAZARD AS WE WERE ON A HIGHWAY (SPEED LIMIT 65 MPH). THE DEALER, REGAL AUTOMOTIVE IN LAKELAND STATED THAT THE COMPUTER THAT CONTROLS THE DRIVE TRAIN LOST CONTACT WITH THE VEHICLE. THEY INFORMED US THAT THIS IS A COMMON PROBLEM WITH THE ENVOY AND THAT THEY HAVE A SERVICE BULLETIN FOR A PROGRAM UPDATE. HOWEVER, NO RECALL HAVE BEEN ISSUED. *JB
Owner-reported narrative. 47 miles reported. Look up ODI 10161961 at NHTSA ↗
Owner report 10195931 · 2007-07-10 (July 10, 2007)
ENGINE, CHECK GADGES LIGHT APPEARS, SUV STALLS, RADIO LIGHTS AND STEERING LIGHTS KEEPS FAILING. I HAVE TAKEN MY 04 ENVOYXL INTO THE DEALERSHIP OVER 7 TIMES FOR THE SAME PROBLEM IN WHICH THEY HAVE NOT YET BEEN ABLE TO FIX/RESOLVE. MY ENVOYXL CHECK ENGINE AND CHECK GADGES LIGHTS KEEP POPPING ON AND THE VEHICLE CONTINUES TO CUT OFF/STALL THE DEALERSHIP HAS NOT YET FIXED THE PROBLEM, I HAVE TAKEN THE SUV IN OVER 6 TIMES FOR THIS PROBLEM. FROM 2004 UNTIL NOW 2007 THE PROBLEM CONTINUES. THE LIGHTS ON THE DASH BOARD KEEPS GOING OUT. THEY HAVE REPL…
Owner-reported narrative. 5,000 miles reported. Look up ODI 10195931 at NHTSA ↗
Owner report 10293970 · 2009-11-30 (November 30, 2009)
ONE MORNING, I HAD A FLAT TIRE, THE TIRE WAS TAKEN OFF THE VEHICLE, AND TAKEN TO SEARS AUTO CENTER. VISUAL INSPECTION REVEALED NO PUNCTURES OR REASON FOR THE FLAT. FURTHER INSPECTION SHOWED THE VALVE STEM HAD A LARGE CRACK CLOSE TO THE TIRE ITSELF. NEEDED TO REPLACE THE VALVE STEM. BROUGHT VEHICLE HOME, AND LEFT IN GARAGE FOR THE WEEKEND, WHEN TAKING THE VEHICLE OUT OF THE GARAGE ON MONDAY MORNING, THOUGHT THE STEERING WAS NOT AS USUAL. STOPPED THE VEHICLE, AND SAW ANOTHER TIRE WAS GOING FLAT. THEN CHECKED THE OTHER THREE TIRES, AND SAW…
Owner-reported narrative. 71,000 miles reported. Look up ODI 10293970 at NHTSA ↗