Genuine Scooter STELLA problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
3 owner complaints analyzed
1 distinct recall campaigns
200 mi median reported failure mileage
Scope: 2013 to 2014 model years. Data snapshot: . 3 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Vehicle Speed Control is the most frequently named component, appearing in 2 of 3 complaints (66.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 1 | 33.3% |
| Steering behavior | 1 | 33.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Vehicle Speed Control | 2 |
| Electrical System | 1 |
| Exterior Lighting | 1 |
| Power Train | 1 |
| Steering | 1 |
Vehicle Speed Control: 2; Electrical System: 1; Exterior Lighting: 1; Power Train: 1; Steering: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 3; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (3). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 2 |
| 2015 | 1 |
2014: 2; 2015: 1
Pattern summary
Vehicle Speed Control leads the component reports. Transmission and shifting appears in 1 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10566421 · 2014-02-28 (February 28, 2014)
WHEN I BOUGHT MY NEW 2013 GENUINE STELLA IN MAY OF 2013 FROM A DEALERSHIP IN WRENTHAM, MASSACHUSETTS FOR THE PRICE OF $3764, UNKNOWN TO ME AT THE TIME IT WAS SOLD WITH A BROKEN FUSE, WHICH PREVENTED THE TAIL LIGHT FROM WORKING PROPERLY. THIS CAUSED THE SCOOTER TO FAIL ITS INITIAL STATE INSPECTION. I WENT TO GET THIS FIXED UNDER WARRANTY AT ANOTHER MANUFACTURER-AUTHORIZED DEALERSHIP IN BOSTON. ON JULY 27, 2013, DURING THE RIDE HOME FROM THE BOSTON DEALERSHIP, SCARCELY TEN MILES AFTER EMBARKING, THE GEARSHIFT SUDDENLY FAILED. THE TRANSMISSION …
Owner-reported narrative. 200 miles reported. Look up ODI 10566421 at NHTSA ↗
Owner report 10746702 · 2015-08-06 (August 6, 2015)
TL* THE CONTACT OWNS A 2013 GENUINE SCOOTER STELLA. WITH THE SCOOTER TURNED ON AND WHILE TURNING TO THE RIGHT AT A VERY LOW SPEED, THE ENGINE SUDDENLY REVVED HIGH AND BECAME STUCK AT 1 MPH. THE STEERING WHEEL WAS ALSO NOT ABLE TO STEER THE SCOOTER STRAIGHT. THE CONTACT LOST CONTROL OF THE SCOOTER AND FELL TO THE GROUND WITH THE SCOOTER ON TOP AND IN FULL THROTTLE. THE SCOOTER WAS RESTARTED AND THE ENGINE CONTINUED TO REV. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 2,900.
Owner-reported narrative. 2,900 miles reported. Look up ODI 10746702 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2013 | 0 |
| 2014 | 1 |
2013: 0; 2014: 1