Ford POLICE INTERCEPTOR UTILIT problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
32 owner complaints analyzed
3 distinct recall campaigns
61,747 mi median reported failure mileage
Scope: 2012 to 2017 model years. Data snapshot: . 30 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 13 of 32 complaints (40.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 7 | 21.9% |
| Braking behavior | 4 | 12.5% |
| Transmission and shifting | 2 | 6.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 13 |
| Steering | 7 |
| Engine | 4 |
| Service Brakes | 3 |
| Power Train | 2 |
| Visibility/Wiper | 2 |
| Air Bags | 1 |
| Electrical System | 1 |
Unknown Or Other: 13; Steering: 7; Engine: 4; Service Brakes: 3; Power Train: 2; Visibility/Wiper: 2; Air Bags: 1; Electrical System: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 6 |
| 25,000 to 49,999 | 6 |
| 50,000 to 74,999 | 6 |
| 75,000 to 99,999 | 7 |
| 100,000 to 149,999 | 5 |
| 150,000 and above | 0 |
Under 25,000: 6; 25,000 to 49,999: 6; 50,000 to 74,999: 6; 75,000 to 99,999: 7; 100,000 to 149,999: 5; 150,000 and above: 0
75,000 to 99,999 miles has the most reports with usable mileage (7). 2 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2015 | 1 |
| 2016 | 2 |
| 2017 | 14 |
| 2018 | 5 |
| 2019 | 10 |
2015: 1; 2016: 2; 2017: 14; 2018: 5; 2019: 10
Pattern summary
Unknown Or Other leads the component reports. Steering behavior appears in 7 complaint narratives. Braking behavior appears in 4 complaint narratives. Transmission and shifting appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10955277 · 2017-02-17 (February 17, 2017)
STEERING GEAR LOCKED UP. WE NOTICED IT WAS MAKING NOISE SO WE STOPPED DRIVING IT AS A PRIMARY PATROL CAR AND DROVE IT TO THE NEAREST FORD DEALERSHIP (APPROXIMATELY 15 MILES AWAY) AND THE STEERING QUIT WORKING IN THEIR DRIVEWAY.
Owner-reported narrative. 56,980 miles reported. Look up ODI 10955277 at NHTSA ↗
Owner report 10992754 · 2017-06-01 (June 1, 2017)
WHILE BACKING THE VEHICLE LOST POWER STEERING. THE VEHICLE WAS TAKEN TO MECHANIC. WHEN THE VEHICLE WAS POWERED DOWN AND THEN RE-STARTED THE POWER STEERING BEGAN WORKING AGAIN. NO KNOWN CAUSE AS VEHICLE WAS CHECKED.
Owner-reported narrative. 44,099 miles reported. Look up ODI 10992754 at NHTSA ↗
Owner report 11030460 · 2017-09-29 (September 29, 2017)
TL* THE CONTACT OWNS A 2013 FORD POLICE INTERCEPTOR UTILITY. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND FAILED TO STOP THE VEHICLE WHEN DEPRESSED. ALSO, THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE POLICE DEPARTMENT'S CERTIFIED MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT BRAKE HYDRAULIC HOSE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 85,704.
Owner-reported narrative. 85,704 miles reported. Look up ODI 11030460 at NHTSA ↗
Owner report 10915276 · 2016-10-11 (October 11, 2016)
PASSENGER SIDE FRONT BRAKE HOSE RUPTURE. VEHICLE WAS BEING DRIVEN ON REGULAR POLICE PATROL. BRAKE PEDAL BECAME SPONGY AND BRAKE FLUID LOW WARNING LIGHT ILLUMINATED. BRAKE FLUID WAS FOUND LEAKING FROM A SPLIT AT THE BODY SIDE CONNECTION WHERE THE METAL IS CRIMPED TO THE RUBBER. THE DAMAGED HOSE IS IN OUR POSSESSION FOR REVIEW IF NECESSARY.
Owner-reported narrative. 52,320 miles reported. Look up ODI 10915276 at NHTSA ↗
Owner report 10968320 · 2017-03-24 (March 24, 2017)
THE VEHICLE HAS BEEN BROUGHT INTO THE DEALERSHIP TWO TIMES FOR THE SMELL OF SOMETHING BURNING. THE SMELL SEEMS TO BE ORIGINATING FROM THE ENGINE COMPARTMENT AREA. OTHER AGENCIES HAVE HAD THE SAME ISSUE AND SOUND LIKE IT MAY BE A TRANSMISSION VENTING ISSUE AND THE OIL GETTING TOO HOT INSIDE THE TRANSMISSION/TRANSFER CASE UNIT. THE DEALERSHIP SAID THEY CHANGED THE OIL IN THE UNIT AND TO BRING IT BACK IF THE SMELL CONTINUES TO REPLACE THE TRANSMISSION UNIT. WE ARE STILL GETTING THE SMELL OF SOMETHING BURNING GENERALLY IT IDLE OR SLOW SPEEDS. …
Owner-reported narrative. 17,000 miles reported. Look up ODI 10968320 at NHTSA ↗
Owner report 11046874 · 2017-11-16 (November 16, 2017)
DURING EMERGENCY BRAKING TRANSMISSION DOESN' DOWNSHIFT. AFTER BRAKING WHEN ACCELERATE RAPIDLY, TRANSMISSION DOWNSHIFTS, CAUSING HARSH KNOCK. DURING CRUISING SPEEDS AROUND 60MPH IF RAPID BRAKING OCCURS TRANSMISSION DOESN'T DOWNSHIFT.
Owner-reported narrative. 31,000 miles reported. Look up ODI 11046874 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2012 | 0 |
| 2013 | 2 |
| 2014 | 0 |
| 2015 | 0 |
| 2016 | 0 |
| 2017 | 1 |
2012: 0; 2013: 2; 2014: 0; 2015: 0; 2016: 0; 2017: 1