2002 Ford MOUNTAINEER problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
11 owner complaints analyzed
1 distinct recall campaigns
77,000 mi median reported failure mileage
Scope: 2002 model year. Data snapshot: . 5 complaints include usable failure mileage.
Most common problems
Power Train:Automatic Transmission is the most frequently named component, appearing in 3 of 11 complaints (27.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 4 | 36.4% |
| Braking behavior | 2 | 18.2% |
| Engine operation | 1 | 9.1% |
| Steering behavior | 1 | 9.1% |
| Fuel system concerns | 1 | 9.1% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train:Automatic Transmission | 3 |
| Power Train:Automatic Transmission:Gear Position Indication (Prndl) | 2 |
| Engine And Engine Cooling | 1 |
| Equipment | 1 |
| Fuel System, Gasoline:Storage:Tank Assembly | 1 |
| Power Train | 1 |
| Power Train:Automatic Transmission:Control Module (Tcm/Pcm/Tecm) | 1 |
| Power Train:Automatic Transmission:Torque Converter | 1 |
Power Train:Automatic Transmission: 3; Power Train:Automatic Transmission:Gear Position Indication (Prndl): 2; Engine And Engine Cooling: 1; Equipment: 1; Fuel System, Gasoline:Storage:Tank Assembly: 1; Power Train: 1; Power Train:Automatic Transmission:Control Module (Tcm/Pcm/Tecm): 1; Power Train:Automatic Transmission:Torque Converter: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 2 |
Under 25,000: 0; 25,000 to 49,999: 1; 50,000 to 74,999: 1; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 2
150,000 and above miles has the most reports with usable mileage (2). 6 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2003 | 2 |
| 2004 | 2 |
| 2005 | 1 |
| 2006 | 1 |
| 2007 | 4 |
| 2014 | 1 |
2003: 2; 2004: 2; 2005: 1; 2006: 1; 2007: 4; 2014: 1
Pattern summary
Power Train:Automatic Transmission leads the component reports. Transmission and shifting appears in 4 complaint narratives. Braking behavior appears in 2 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10020299 · 2003-05-21 (May 21, 2003)
WHILE DRIVING THE VEHICLE STALLED WITHOUT WARNING. THE DEALERSHIP REPLACED THE TRANSMISSION/MAIN COMPUTER, NOW THE CRUISE CONTROL IS INOPERATIVE. *NLM
Owner-reported narrative. Look up ODI 10020299 at NHTSA ↗
Owner report 10185362 · 2007-03-16 (March 16, 2007)
I HAD TO HAVE THE TRANSMISSION IN MY 2002 MERCURY MOUNTAINEER REBUILT THE GEARS IN THE TRANSMISSION WENT BAD IT COST ME $1400 FOR PARTS AND LABOR TO HAVE IT REBUILT I BOUGHT THIS VEHICLE IN MARCH 2003 I CONTACTED FORD MOTOR COMPANY ON SEVERAL OCCASIONS TO SEE IF THERE IS SOME KIND OF DEFECT IN THEIR TRANSMISSIONS.I KEEP GETTING THE SAME OLD SOUND AND DANCE FROM THEIR CUSTOMER SERVICE DEPARTMENT. THE MECHANIC WHO REBUILD MY TRANSMISSION TOLD ME THAT THIS IS NOT AN ISLOTED INCIDENT. HE SAID THAT THIS IS A COMMON PROBLEN WITH FORD CARS AND TRUCK…
Owner-reported narrative. 851,655 miles reported. Look up ODI 10185362 at NHTSA ↗
Owner report 10020298 · 2003-05-21 (May 21, 2003)
WHEN THE BRAKES WERE DEPRESSED THE VEHICLE CONTINUED TO ACCELERATE. *NLM
Owner-reported narrative. Look up ODI 10020298 at NHTSA ↗
Owner report 10068562 · 2004-04-21 (April 21, 2004)
INTERMITTENTLY STEERING WHEEL DID NOT MOVE. THE GEAR SHIFT DID NOT MOVE FROM PARK, AND BRAKES DID NOT WORK. VEHICLE WAS TAKEN TO THE DEALER AND TO THE REPAIR SHOP, AND NEITHER COULD LOCATE THE CAUSES OF THE PROBLEM. *AK
Owner-reported narrative. Look up ODI 10068562 at NHTSA ↗
Owner report 10126732 · 2005-06-27 (June 27, 2005)
THE FEUL GAUGE BEGAN MALFUNCTIONING AND I TOOK THE VECHILE TO COUNTRY LINCOLN MERCURY WEST (676 WEST MERRICK ROAD VALLEY STREAM, NY 11580 PHONE: [phone removed] FAX: [phone removed] ). THE PROBLEM WAS FIXED, THERE WAS A SSM ON THE FUEL GAUGE. I THEN NOTICED A STRONG SMELL OF GASOLINE EVERY TIME I CAME OUT OF THE VECHILE. WITHIN A WEEK THE CHECK ENGINE LIGHT CAME ON. I RETURNED THE VICHELE TO THE SAME DEALER ON JUNE 21, 2005 ONLY TO FIND OUT THE GAS TANK WAS NOT SEALING PROPERELY. I AM BEING TOLD FORD DON'T HAVE ANY GAS TANK AVAILABLE UNTIL…
Owner-reported narrative. Look up ODI 10126732 at NHTSA ↗