2013 Ford FUSION problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
1,789 owner complaints analyzed
19 distinct recall campaigns
76,115 mi median reported failure mileage
Scope: 2013 model year. Data snapshot: . 1,324 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 384 of 1,789 complaints (21.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 408 | 22.8% |
| Transmission and shifting | 197 | 11.0% |
| Engine operation | 158 | 8.8% |
| Braking behavior | 156 | 8.7% |
| Electrical and battery issues | 82 | 4.6% |
| Fuel system concerns | 44 | 2.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 384 |
| Steering | 382 |
| Power Train | 271 |
| Unknown Or Other | 183 |
| Electrical System | 157 |
| Structure:Body | 150 |
| Fuel/Propulsion System | 120 |
| Air Bags | 101 |
Engine: 384; Steering: 382; Power Train: 271; Unknown Or Other: 183; Electrical System: 157; Structure:Body: 150; Fuel/Propulsion System: 120; Air Bags: 101
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 178 |
| 25,000 to 49,999 | 204 |
| 50,000 to 74,999 | 258 |
| 75,000 to 99,999 | 267 |
| 100,000 to 149,999 | 321 |
| 150,000 and above | 96 |
Under 25,000: 178; 25,000 to 49,999: 204; 50,000 to 74,999: 258; 75,000 to 99,999: 267; 100,000 to 149,999: 321; 150,000 and above: 96
100,000 to 149,999 miles has the most reports with usable mileage (321). 465 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2012 | 3 |
| 2013 | 48 |
| 2014 | 76 |
| 2015 | 105 |
| 2016 | 155 |
| 2017 | 227 |
| 2018 | 294 |
| 2019 | 267 |
| 2020 | 155 |
| 2021 | 100 |
| 2022 | 102 |
| 2023 | 99 |
| 2024 | 77 |
| 2025 | 44 |
| 2026 | 37 |
2012: 3; 2013: 48; 2014: 76; 2015: 105; 2016: 155; 2017: 227; 2018: 294; 2019: 267; 2020: 155; 2021: 100; 2022: 102; 2023: 99; 2024: 77; 2025: 44; 2026: 37
Pattern summary
Engine leads the component reports. Steering behavior appears in 408 complaint narratives. Transmission and shifting appears in 197 complaint narratives. Engine operation appears in 158 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10496264 · 2013-02-03 (February 3, 2013)
WHILE DRIVING TO WORK ON THE HIGHWAY 65-MPH THE ENGINE SHUTS OFF WITHOUT WARNING, THE INSTRUMENTAL PANEL STARTS ACTING UP AS IF YOU ARE TURNING ON AND OFF THE KEY. THEY FOUND A LOSE WIRE TO THE INSTRUMENTAL CLUSTER ON THE SECOND TIME THEY REPLACED THE INSTRUMENTAL CLUSTER. IT HAS BEEN TAKEN BACK SIX TIMES AND NOW THE DASHBOARD SHUTS DOWN AND I LOSE LIGHTS, SIGNALS, AND OTHER ELECTRONIC FEATURES. I HAVE LOST POWER STEERING AND BRAKES IN BETWEEN. THEY OFFERED ME AN EXTENDED WARRANTY??? IT IS A SHAME THAT A CONSUMER WHO BUYS A CAR FROM A DEALER…
Owner-reported narrative. 2,524 miles reported. Look up ODI 10496264 at NHTSA ↗
Owner report 10520192 · 2013-06-17 (June 17, 2013)
THE MOON ROOF WINDOW OPENED WITH OUT ANY BUTTON BEING PRESSED. STORM RAIN WAS STARTING. THERE WAS A LOT OF AUTO TRAFFIC. I WAS DRIVING , MY WIFE WAS SITTING NEXT TO ME AND THERE WAS A CAR COMING OUT OF A PARKING LOT TO THE LEFT OF ME AND PERPENDICULAR TO MY CAR :WHAT HAPPENED NEXT SIMULTANEOUSLY WAS: A. AUTO WENT INTO "COLLISION AVOIDANCE MODE"; WINDSHIELD SEVERAL RED LED WARNING LIGHTS BEGAN BLINKING, AND ALERT NOISE FROM AUTO STARTED , AND STEERING WHEEL SHUTTERED. THE LATER TWO ACTIONS ARE NOT TERRIBLY CLEAR TO ME B MY WIFE STARTED …
Owner-reported narrative. 700 miles reported. Look up ODI 10520192 at NHTSA ↗
Owner report 10488829 · 2012-12-14 (December 14, 2012)
WHILE DRIVING ON A CITY ROAD WITH MY FOOT ON THE GAS AT 35-40MPH, THE TRANSMISSION ERRATICALLY SHIFTED INTO A LOWER GEAR ON THE TRANSMISSION, CAUSING THE ENGINE RPMS TO NEAR INSTANTANEOUSLY TO GO FROM 1750-2000RPMS TO JUST OVER 4000RPMS. THROUGH THE RPM INCREASE THE VEHICLE MAINTAINED THE PREVIOUS 35-40MPH SPEED. ULTIMATELY, WAS FORCED TO BRAKE TO BRING THE ENGINE RPMS DOWN. *TR
Owner-reported narrative. 1,450 miles reported. Look up ODI 10488829 at NHTSA ↗
Owner report 10537151 · 2013-08-25 (August 25, 2013)
WHILE CRUISING AT ABOUT 45MPH THE CAR SUDDENLY DECELERATED, THE ORANGE WRENCH LIGHT CAME ON, AND THE CAR WOULD NOT ACCELERATE. WHILE IDLING, THE ENGINE WAS SHAKING ABNORMALLY. THIS IS THE THIRD TIME THIS HAS OCCURRED, ONCE AT 40MPH CRUISING, AND ONCE AT ABOUT 65MPH ACCELERATING. ALL THREE INCIDENTS HAVE HAPPENED ABOUT 200 MILES APART. ALL THREE TIMES I WAS (BARELY) ABLE TO PULL OVER AND RESTART THE VEHICLE. EACH TIME THE CAR TOOK LONGER THAN USUAL TO TURN OVER. PREVIOUS TO THIS, THERE WERE SEVERAL INCIDENTS WHEN DOWNSHIFTING FROM OVERDRIVE …
Owner-reported narrative. 47,687 miles reported. Look up ODI 10537151 at NHTSA ↗
Owner report 10546847 · 2013-10-05 (October 5, 2013)
ON AUGUST 02, 2013, MY 2010 FORD FUSION 3.0 WHILE DRIVING ON DC METRO AREA 495 HIGHWAY I NOTICED THAT EVEN I HAVE PRESSING THE GAS PEDAL THE VEHICLE STARTED TO STALLED ALMOST HAVING A MAYOR ACCIDENT. I TURNED OFF TRYING TO FIGURE OUT WHAT HAPPENS AND DECIDED TO TURNED ON AGAIN AND WORKING LIKE NOTHING HAPPENS FOR AT LEASE TWO WEEKS WHEN HAPPENS AGAIN. I CHECK WITH THE FORD TO SEE IF THERE ARE HAVING A RECALLS ON THAT AND I WAS TOLD THAT THEY ARE NOT RECEIVE TO MANY COMPLAINS ON THAT TO CREATE A MAYOR RECALLS ON THAT BUT LOOKIN ONLINE I SAW ALOT…
Owner-reported narrative. 66,523 miles reported. Look up ODI 10546847 at NHTSA ↗
Owner report 10549348 · 2013-10-24 (October 24, 2013)
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED UNEXPECTEDLY. THE FAILURE WAS SPORADICALLY RECURRING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 9,700. THE CURRENT MILEAGE WAS 12,999.
Owner-reported narrative. 9,700 miles reported. Look up ODI 10549348 at NHTSA ↗
Owner report 10523420 · 2013-07-06 (July 6, 2013)
FRONT DRIVER SIDE AND PASSENGER SIDE WINDOWS WILL NOT WORK WITH ONE TOUCH BUTTON. TURNS OUT AFTER THREE MONTHS OF BACK AND FORTH TO THE DEALER, THE MOLDING ON THE DRIVER SIDE WINDOW WAS FAULTY ALLOWING WATER TO GET IN AND SHORT OUT ELECTRICAL SYSTEM. *TR
Owner-reported narrative. 20 miles reported. Look up ODI 10523420 at NHTSA ↗
Owner report 10535061 · 2013-08-13 (August 13, 2013)
THIS IS THE THIRD TIME THE 12 VOLT BATTERY HAS DIED WHILE THE CAR HAS BEEN SITTING FOR 24 HOURS OR MORE. THE FUSION ENERGI TITANIUM WAS IN THE SHOP FOR 10 DAYS AND THE DEALER FINALLY REPLACED THE BATTERY AFTER RUNNING EXTENSIVE TESTS. EACH TIME THIS HAPPENS, THE CAR IS TOTALLY DISABLED AND HAS TO BE JUMPED. THIS ISSUE TENDS TO HAPPEN WHEN IT IS VERY HOT OUTSIDE OR THE CAR IS SITTING IN THE SUN. THE HIGH VOLTAGE BATTERY FANS WILL RUN WHEN THE CAR IS STOPPED IN TRAFFIC AND WHEN YOU POWER OFF THE CAR. *TR
Owner-reported narrative. 4,900 miles reported. Look up ODI 10535061 at NHTSA ↗
Owner report 10497836 · 2013-02-12 (February 12, 2013)
THE FORD FUSION FUEL TANK IN MY 2.0 ECOBOOST ENGINE DOES NOT FILL ALL THE WAY. IT IS DOCUMENTED AS A 16.5 GALLON TANK, HOWEVER EVEN RUNNING TO EMPTY I AM ONLY ABLE TO FILL 12-13 GALLONS. TO ME, IT IS UNACCEPTABLE TO HAVE A 3-4 GALLON "RESERVE". I AM NOT SURE IF IT'S THE TANK ITSELF, OR IF IT'S FAULTY HARDWARE CAUSING VAPOR TO BE TRAPPED AND THE SYSTEM THINKING IT'S FULL WHEN IT IS IN FACT NOT. THIS MAY NOT BE A SAFETY ISSUE, BUT IS AN ISSUE IF YOU ARE THINKING YOU HAVE MORE GAS THAN YOU ACTUALLY DO. *TR
Owner-reported narrative. 250 miles reported. Look up ODI 10497836 at NHTSA ↗
Owner report 10497883 · 2013-02-12 (February 12, 2013)
I'VE BEEN HAVING AN ISSUE WITH MY GAS TANK SINCE I'VE OWNED THE CAR SINCE OCT 2012. WHEN I FILL UP, THE CAR SOMETIMES FILLS ALL THE WAY ON THE GAUGE, SOMETIMES IT DOESN'T. IF IT DOES IT DROPS FROM FULL TO HALF A QUARTER BY 10-20 MILES. ALSO, IVE NEVER BEEN ABLE TO FILL UP TO AROUND 16 GALLONS. THE CAR IS SUPPOSED TO HAVE A 16.5 GALLON FUEL TANK. I RUN THE CAR TO APPROX 12 MILES LEFT, TILL THE WARNING LIGHT COMES ON AND I CAN ONLY GET ROUGHLY 12 GALLONS IN THE TANK. EITHER THE TANK THAT WAS INSTALLED IS WRONG OR THE COMPUTER GAUGE IS OFF. I'M ON…
Owner-reported narrative. 3,400 miles reported. Look up ODI 10497883 at NHTSA ↗