U.S. public vehicle records

2010 Ford FUSION HYBRID problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

507 owner complaints analyzed

0 distinct recall campaigns

85,100 mi median reported failure mileage

Scope: 2010 model year. Data snapshot: 2026-09-12 (September 12, 2026). 374 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Steering is the most frequently named component, appearing in 137 of 507 complaints (27.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Steering behavior	143	28.2%
Braking behavior	100	19.7%
Engine operation	34	6.7%
Electrical and battery issues	29	5.7%
Transmission and shifting	5	1.0%
Fuel system concerns	2	0.4%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Steering

137

Air Bags

135

Service Brakes

Power Train

Engine

Vehicle Speed Control

Fuel/Propulsion System

Electrical System

Steering: 137; Air Bags: 135; Service Brakes: 78; Power Train: 47; Engine: 46; Vehicle Speed Control: 45; Fuel/Propulsion System: 38; Electrical System: 29

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

110

150,000 and above

Under 25,000: 10; 25,000 to 49,999: 36; 50,000 to 74,999: 89; 75,000 to 99,999: 86; 100,000 to 149,999: 110; 150,000 and above: 43

100,000 to 149,999 miles has the most reports with usable mileage (110). 133 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2013

2014

2015

2016

2017

110

2018

115

2019

2020

2021

2022

2023

2024

2025

2026

2013: 30; 2014: 48; 2015: 54; 2016: 59; 2017: 110; 2018: 115; 2019: 48; 2020: 3; 2021: 4; 2022: 7; 2023: 3; 2024: 12; 2025: 9; 2026: 5

Pattern summary

Steering leads the component reports. Steering behavior appears in 143 complaint narratives. Braking behavior appears in 100 complaint narratives. Engine operation appears in 34 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10514128 · 2013-05-29 (May 29, 2013)

LEFT FRONT AXEL BROKE FOR NO REASON AT ALL. DID NOT HIT ANYTHING. ALWAYS KEPT THE CAR MAINTAINED SINCE I BOUGHT IT NEW IN 2010 AND HAD NO MAJOR PROBLEMS UNTIL YESTERDAY. AXEL BROKE AS I DROVE SLOWLY ON A RESIDENTIAL STREET. FORD REPAIR IS BAFFLED WHY IT BROKE. COULD HAVE KILLED US AND SOMEBODY ELSE IF I HAD CAR LOADED UP WITH PEOPLE AND ON A FREEWAY AT 70 MPH. THE STEERING LOST CONTROL AFTER AXEL BROKE. *TR

Owner-reported narrative. 84,000 miles reported. Look up ODI 10514128 at NHTSA ↗

Owner report 10563626 · 2014-02-09 (February 9, 2014)

MONDAY, JAN. 27 - POWER SUDDENLY GAVE OUT WHEN ACCELERATING ON FREEWAY. SERVICE WRENCH HAD BEEN ON EARLIER THAT DAY BUT HAD GONE OFF. DIXON FORD TOLD US IT WAS OK TO DRIVE. I WAS IN LEFT LANE AND HAD TO CROSS 5 LANES TO GET TO MEDIAN. TOOK IT IN TO WALNUT CREEK FORD AND THEY "RE-FLASHED IT", SAYING NO CONCERN WAS PRESENT AT THE TIME. THEY GAVE THE DANGEROUS CAR BACK TO US FRI, JAN 31ST 130 MILES DRIVEN IN 2ND LANE (ONE FROM CARPOOL LANE) AT 65 MPH ACCEL LIGHTLY SUDDENLY, CAR'S GAS GAVE OUT, LIKE BEFORE THE ROAD CURVED TO RIGHT. TRY TO STE…

Owner-reported narrative. 19,300 miles reported. Look up ODI 10563626 at NHTSA ↗

Owner report 10498326 · 2013-02-16 (February 16, 2013)

ON 1/1712013 I WAS DRIVING BACK TO MY OFFICE IN LIGHT TRAFFIC WHEN SUDDENLY I HEARD A DING AND NOTICED RED WORDS APPEARED ON MY DASH WHERE THE HYBRID GAUGE NORMALLY IS. IT READ BRAKE SYSTEM FAILURE. I HAD IT TOWED FROM MY MECHANIC TO THE DEALERSHIP MECHANIC. I WAS TOLD IT WAS THE VACUUM HOSE AND HAD IT REPAIRED. ON 2/15/2013, IT HAPPENED AGAIN, TWICE. FIRST TIME I WAS GOING ABOUT 30MPH AND MADE A HARD RIGHT TURN TO A SIDE STREET WHERE ONCE AGAIN PUMPING THE BRAKES DID NOTHING. I SWITCHED TO NEUTRAL AND COASTED TO A STOP. AFTER 10 MINUTES I DECI…

Owner-reported narrative. 52,395 miles reported. Look up ODI 10498326 at NHTSA ↗

Owner report 10500963 · 2013-03-01 (March 1, 2013)

DRIVER WAS IN SMALL LOCAL SHOPPING CENTER, HE TURNED INTO PARKING SPACE, APPLIED BRAKE, WHEN CAR ACCELERATED OVER CURB ONTO SIDEWALK AND THROUGH FRONT OF BUILDING. *TR

Owner-reported narrative. 25,000 miles reported. Look up ODI 10500963 at NHTSA ↗

Owner report 10520838 · 2013-06-20 (June 20, 2013)

THE CAR STALLS AT VARIED SPEEDS WHICH IS A HUGE SAFETY ISSUE. I OWNED A 2010 FORD FUSION PREVIOUSLY WITH MY COMPANY FLEET VEHICLE PROGRAM, AND HAD THE SAME PROBLEM. I BROUGHT THE CAR TO THE DEALERSHIP AND IT WAS FIXED WITHOUT QUESTION. AT THAT TIME I WAS UNAWARE OF THIS BEING PART OF A BIGGER PROBLEM. IN THE FALL OF 2011, I PURCHASED A DIFFERENT 2010 FORD FUSION FROM OUR FLEET AS IT WAS BEING TURNED IN, AND THIS IS THE VEHICLE THAT I AM DISCUSSING IN THIS FORUM. IT ONLY HAS 30000 MILES ON IT, BUT IS 6 MONTHS OUT OF THE 36 MONTH BUMPER TO …

Owner-reported narrative. 30,000 miles reported. Look up ODI 10520838 at NHTSA ↗

Owner report 10521125 · 2013-06-21 (June 21, 2013)

SUDDEN LOSS OF POWER WHILE DRIVING. VEHICLE STALLED AS I WAS ABOUT TO GET ON THE ON-RAMP TO THE INTERSTATE HIGHWAY. WAS NOT ABLE TO ACCELERATE OR MAINTAIN SPEEDS FASTER THAN 35 MPH. VEHICLE WAS TAKEN TO REPAIR SHOP AND THE PROBLEM WAS DIAGNOSED AS A FAULTY THROTTLE BODY. *TR

Owner-reported narrative. 51,000 miles reported. Look up ODI 10521125 at NHTSA ↗

Owner report 10535170 · 2013-08-13 (August 13, 2013)

I WAS GOING DOWN A SLIGHT HILL AT APPROXIMATELY 20MPH WITHOUT BRAKES BECAUSE THE VEHICLE WAS STAYING AT A STEADY SPEED WITHOUT THEM. SUDDENLY THE VEHICLE STARTED ACCELERATING ON ITS OWN. I BRIEFLY APPLIED THE BRAKES AND THEN LET UP ON THE BRAKES. THE VEHICLE AGAIN STARTED TO ACCELERATE. ABOUT THAT TIME I NOTICED A YELLOW WRENCH ICON (SIMILAR TO ENGINE LIGHT). WHILE I WAS LOOKING AT THE WARNING LIGHT THE VEHICLE CAME DANGEROUSLY CLOSE TO THE VEHICLE IN FRONT OF ME. THIS IS THE 4TH TIME THIS HAS HAPPENED WITH THIS VEHICLE OVER A PERIOD O…

Owner-reported narrative. 61,000 miles reported. Look up ODI 10535170 at NHTSA ↗

Owner report 10535236 · 2013-08-13 (August 13, 2013)

CAR PERFORMING NORMALLY THEN WRENCH SYMBOL COMES ON DASH AND CAR ACCELERATOR WOULD NOT RESPOND. LIMPED CAR OVER TO FORD DEALER ON THE HYBRID BATTERY. DEALER WHO DID NOT HAVE STAFF ENOUGH TOO LOOK AT IT FOR 2 DAYS. TOWED OVER TO DEALER NEAR ME . HEARD TODAY IT IS A BAD THROTTLE BODY AND ASSOCIATED ELECTRONICS AND GOING TO COST $600-$700 TO REPLACE. LOOKING A THE INTERNET IT SURE SEEMS A LOT OF OWNERS ARE HAVING THE SAME ISSUE. THERE IS ACTUALLY A VIDEO NOW ON U-TUBE ON HOW TO REPLACE YOURSELF THERE ARE SO MANY OF THESE THROTTLE BODY'S FAILING. …

Owner-reported narrative. 40,100 miles reported. Look up ODI 10535236 at NHTSA ↗

Owner report 10937349 · 2016-12-24 (December 24, 2016)

I WAS DRIVING HOME FROM WORK IN HOUSTON, TX AND SUDDENLY THE BRAKES FAILED FOR THE 2ND TIME IN A WEEK. THE CAR WAS ON, DROVE AND STEERED FINE, BUT THERE WERE NO POWER BRAKES. IT WAS AS IF A MANUAL TRANSMISSION CAR HAD STALLED, BUT EVEN WORSE. AN ERROR LIGHT CAME ON THE LEFT PANEL SAYING "CHECK BRAKE SYSTEM" AND THE PARKING BRAKE LIGHT WAS ON. I WAS ABLE TO QUICKLY PULL OVER. I PUT IT IN PARK, TURNED THE CAR OFF, AND THEN IMMEDIATELY STARTED IT UP. ALL WAS FINE WITH NO LIGHTS OR BELLS. I CALLED FORD AND EXPLAIN THE PROBLEM AND THEY ADVISED…

Owner-reported narrative. 69,800 miles reported. Look up ODI 10937349 at NHTSA ↗

Owner report 11000128 · 2017-06-20 (June 20, 2017)

ON TWO OR THREE OCCASIONS AFTER STARTING THE CAR AND SHIFTING INTO DRIVE, A WARNING LIGHT CAME ON STATING "POWER STEERING ASSIST FAILURE" AND I COULD TELL THE CAR HAD NO POWER STEERING. EACH TIME I WOULD SHUT THE ENGINE OFF, RESTART THE VEHICLE, AND THE PROBLEM WAS RECTIFIED. ON JUNE 1, 2017, THE SAME PROBLEM OCCURRED BUT THIS TIME THE POWER STEERING NEVER RETURNED. I CALLED A FORD DEALER AND EXPLAINED THE PROBLEM AND A SERVICE TECHNICIAN GAVE ME A SUGGESTION TO DISCONNECT AND THEN CONNECT THE BATTERY. THIS DID NOT HELP. I BROUGHT THE CAR I…

Owner-reported narrative. 135,000 miles reported. Look up ODI 11000128 at NHTSA ↗

Owner report 10817118 · 2015-12-30 (December 30, 2015)

HI I GOT AN EMAIL TELLING ME ABOUT MY OLDER CAR (2010 FORD FUSION SE) WHICH HAS A RECALL FOR MY CURRENT CAR (2010 FORD FUSION HYBRID) DOESN'T HAVE THE SAME RECALL BUT ITS THE SAME WONDERING WHY" FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION VEHICLES MANUFACTURED JULY 21, 2008, TO MARCH 4, 2011, AND 2010-2011 MERCURY MILAN VEHICLES MANUFACTURED JULY 23, 2008, TO DECEMBER 10, 2010. THE AFFECTED VEHICLES HAVE FUEL VAPOR CANISTERS WHOSE PURGE VALVES MAY NOT OPERATE PROPERLY RESULTING IN ABNORMAL PRESSURE CHANGES IN…

Owner-reported narrative. Look up ODI 10817118 at NHTSA ↗

Owner report 11011356 · 2017-07-28 (July 28, 2017)

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED THAT THERE WAS A RANDOM FUEL LEAK THAT CONTINUED TO PROGRESS. THE DEALER (FORD OF ESCONDIDO, 1717 AUTO PARK WAY, ESCONDIDO, CA 92029, [phone removed]) ATTEMPTED TO ORDER THE PART SEVERAL TIMES, AND HAD TWO ESTIMATED SHIPMENT DATES. THE MOST RECENT DATE WAS AUGUST 27, 2017. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PART TO THE DEALER. THE VEHICLE REMAINED PARKED SINCE MAY OF 2017. THE CONTACT HAD TO OBTAIN A RENTAL VEHICLE DUE TO …

Owner-reported narrative. Look up ODI 11011356 at NHTSA ↗