Ford FUSION ENERGI steering problems
28 complaint narratives mention steering terms.
Key facts
309 owner complaints analyzed
2 distinct recall campaigns
41,000 mi median reported failure mileage
Scope: 2012 to 2020 model years. Data snapshot: . 148 complaints include usable failure mileage.
Steering behavior evidence
28 of 309 complaints match this topic (9.1%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 11056352 · 2017-12-25 (December 25, 2017)
TAKATA RECALL POWER STEERING WENT COMPLETELY OUT. NO POWER STEERING AT ALL. STARTED THE VEHICLE UP AND STARTED TO DRIVE AND NO POWER STEERING. CAR STARTED MAKING A DINGING NOISE AND THE INFORMATION BOX ON THE DASH SAID SERVICE POWER STEERING ADVANCE TRAC NOW.
Owner-reported narrative. 66,000 miles reported. Look up ODI 11056352 at NHTSA ↗
Owner report 11288251 · 2019-12-10 (December 10, 2019)
FORD ISSUED RECALL 15S18 FOR THE POWER STEERING ASSIST SYSTEMS THAT SHUT DOWN. IN NOVEMBER I TOOK MY CAR INTO THE LOCAL FORD DEALERSHIP FOR A DIFFERENT RECALL ON AN AIRBAG. I WAS INFORMED OF THE ABOVE RECALL AND STATED AT THE TIME I DIDN'T FIND IT NECESSARY, MY CAR HAD HIGH MILEAGE AND HAD NEVER HAD ANY ISSUES. I WAS INFORMED THAT THEY HAD TO PERFORM THE RECALL DUE TO SAFETY CONCERNS. TWO DAYS LATER I TOOK THE CAR ON A TRIP, AT THAT TIME THE POWER STEERING ASSIST FAILED ON THE INTERSTATE. I LEFT THE CAR AT MY MOTHERS HOUSE AND CAME BACK WITH…
Owner-reported narrative. 236,000 miles reported. Look up ODI 11288251 at NHTSA ↗
Owner report 10641736 · 2014-10-06 (October 6, 2014)
THE 2013 FORD FUSION ENERGI, LEASED FROM FORD COUNTRY (280 N. GIBSON RD., HENDERSON, NV 89014), LOSES CONTROL OF STEERING. THE LOSS OF STEERING HAS OCCURRED ON THREE (3) SEPARATE INCIDENTS, THE MOST RECENT BEING SEPTEMBER 26, 2014. THERE ARE 2 SEPARATE SYMPTOMS OF THE STEERING PROBLEMS AS FOLLOWS: 1. THE STEERING BECOMES STIFF AS IF IT ONLY HAS MANUAL STEERING. 2. THE STEERING IS COMPLETELY LOST WHEREBY YOU HAVE NO CONTROL OF THE CAR'S STEERING. I TOOK THE CAR TO FORD COUNTRY SERVICE ON SEPTEMBER 26, 2014 FOR DIAGNOSIS AND REPAIR. FORD C…
Owner-reported narrative. 11,000 miles reported. Look up ODI 10641736 at NHTSA ↗
Owner report 10701838 · 2015-03-26 (March 26, 2015)
I HAD JUST PICKED UP MY DAUGHTER AFTER WORK AND WE STARTED HEADING ON DOWN THE ROAD. THEN AS I WAS TURNING AROUND THIS CURVE A LOUD NOISE HAPPENED AND LOST ALL THE POWER STEERING IN MY CAR. I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS IN ALL THE YEARS OF DRIVING. VERY DANGEROUS AND NOW THE FORD DEALERSHIP SAID THAT THIS IS NOT A RECALL FOR MY VEHICLE. I KNOW THERE IS RECALL FOR THIS EXACT ISSUE SO I WANT TO PROTECT ANYONE ELSE WHO HAS MY VEHICLE. *TR
Owner-reported narrative. 57,486 miles reported. Look up ODI 10701838 at NHTSA ↗
Owner report 10758745 · 2015-08-24 (August 24, 2015)
THE REGENERATIVE BRAKING WILL CUT OUT UNDER SPECIFIC CIRCUMSTANCES AND THE CAR WILL FEEL LIKE IT IS LURCHING FORWARD INSTEAD OF SLOWING DOWN. THE SITUATION IS: BRAKING USING ONLY REGEN BRAKES, NO FRICTION BRAKES; STEADY PEDAL PRESSURE; GOING 15-20 MPH; TURNING THE STEERING WHEEL AT LEAST 90 DEGREES LEFT OR RIGHT; DRIVING ON SMOOTH PAVEMENT. DATA I HAVE LOGGED FROM THE SOBDMC INDICATES THAT THE TRACTION MOTOR BRIEFLY REDUCES ITS NEGATIVE TORQUE WHICH CAUSES THE CAR TO SURGE FORWARD. IN ONE INSTANCE THAT I LOGGED THE NEGATIVE TORQUE SHOWS AROUND …
Owner-reported narrative. 13,800 miles reported. Look up ODI 10758745 at NHTSA ↗