2019 Ford FLEX problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
243 owner complaints analyzed
4 distinct recall campaigns
50,000 mi median reported failure mileage
Scope: 2019 model year. Data snapshot: . 104 complaints include usable failure mileage.
Most common problems
Back Over Prevention is the most frequently named component, appearing in 109 of 243 complaints (44.9%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 14 | 5.8% |
| Transmission and shifting | 9 | 3.7% |
| Steering behavior | 4 | 1.6% |
| Engine operation | 3 | 1.2% |
| Braking behavior | 3 | 1.2% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Back Over Prevention | 109 |
| Unknown Or Other | 49 |
| Structure | 37 |
| Electrical System | 22 |
| Back Over Prevention: Sensing System: Camera | 16 |
| Structure:Body | 15 |
| Back Over Prevention: Warnings | 11 |
| Visibility/Wiper | 11 |
Back Over Prevention: 109; Unknown Or Other: 49; Structure: 37; Electrical System: 22; Back Over Prevention: Sensing System: Camera: 16; Structure:Body: 15; Back Over Prevention: Warnings: 11; Visibility/Wiper: 11
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 10 |
| 25,000 to 49,999 | 36 |
| 50,000 to 74,999 | 33 |
| 75,000 to 99,999 | 15 |
| 100,000 to 149,999 | 9 |
| 150,000 and above | 1 |
Under 25,000: 10; 25,000 to 49,999: 36; 50,000 to 74,999: 33; 75,000 to 99,999: 15; 100,000 to 149,999: 9; 150,000 and above: 1
25,000 to 49,999 miles has the most reports with usable mileage (36). 139 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2019 | 1 |
| 2020 | 3 |
| 2021 | 3 |
| 2022 | 5 |
| 2023 | 20 |
| 2024 | 28 |
| 2025 | 100 |
| 2026 | 83 |
2019: 1; 2020: 3; 2021: 3; 2022: 5; 2023: 20; 2024: 28; 2025: 100; 2026: 83
Pattern summary
Back Over Prevention leads the component reports. Electrical and battery issues appears in 14 complaint narratives. Transmission and shifting appears in 9 complaint narratives. Steering behavior appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11504255 · 2023-01-29 (January 29, 2023)
REAR backup camera has upside down view. Tried various remedies (reset, and battery disconnect) to fix issue but when vehicle is put into reverse camera has view that is upside down. Dealer says camera and soft ware needs to be replaced but is not covered under vehicle warranty. I see Ford is now recalling other models with the same issue. Can you let me know if the 2019 Ford Flex will be recalled for the same camera issues?
Owner-reported narrative. Look up ODI 11504255 at NHTSA ↗
Owner report 11508654 · 2023-02-23 (February 23, 2023)
The radio turns on even when the car is off and the keys are not nearby . Sometimes it turns off while driving and will be off for days at a time while other times it just comes on full volume while parked and unattended. Maybe an electrical issue ?
Owner-reported narrative. Look up ODI 11508654 at NHTSA ↗
Owner report 11528848 · 2023-06-26 (June 26, 2023)
My Ford reverse camera fails to display a correct image, decreasing driver visibility. It is nearly always displayed upside down or occasionally the image fails to appear at all. The parking guide lines also fail to display since January. There were no warning lights when the malfunction began in January 2023 and at that same time, the camera started remaining on while I drive forward, showing a live upside down view while driving forward for various amounts of time after shifting out of reverse. The Ford dealership says they have several peopl…
Owner-reported narrative. Look up ODI 11528848 at NHTSA ↗
Owner report 11581913 · 2024-04-09 (April 9, 2024)
The contact's husband owns a 2019 Ford Flex. The contact stated while the vehicle was at the dealer for routine servicing, the dealer informed the contact that the battery was severely corroded and was fractured. The dealer replaced the battery under warranty. Additionally, the contact stated while at a complete stop at a crosswalk, the vehicle stalled inadvertently. Several unknown warning lights were illuminated. The contact stated that she shifted into park(P) and attempted to restart the vehicle several times by pressing the Push to Start b…
Owner-reported narrative. 26,000 miles reported. Look up ODI 11581913 at NHTSA ↗
Owner report 11196143 · 2019-04-14 (April 14, 2019)
TAKATA WE HAVE HAD THE FLEX IN % TIMES TO HAVE THE TIRES BALANCED FORD SAID THAT IT IS IN THEIR SPECIFICATION BUT THE WE CAN FEEL THE UNBALANCE IN THE STEERING WHEEL TOOK TO INDEPENDENT DEALER AND HE SAID ONE OF THE RIM WAS OUT OF BALANCE AND THE TIRES WERE OFF BALANCE TOO WE ARE AFRAID THIS GOING CAUSE PROBLEMS LATER WHY DO WE HAVE TO PUT UP WITH 5 TIMES TO REDONE IT NOT A COMFORTABLE FEELING
Owner-reported narrative. Look up ODI 11196143 at NHTSA ↗
Owner report 11451582 · 2022-02-11 (February 11, 2022)
The contact owns a 2019 Ford Flex. The contact stated that while driving approximately 40 MPH, the steering wheel suddenly jerked to the left causing the vehicle to fishtail and cross the median line. After regaining control of the steering, the driver was able to safely park on the side of the road. While inspecting the vehicle, it was discovered that the rear driver’s side wheel was angled outward and out of position. The vehicle was towed to the local dealer was diagnosed that the rear toe link had failed and needed to be replaced. The vehic…
Owner-reported narrative. 39,150 miles reported. Look up ODI 11451582 at NHTSA ↗
Owner report 11735238 · 2026-05-02 (May 2, 2026)
In October of 2025 the vehicle began to make engine noises. Within a day the vehicle stalled and shut down completely. I had my mechanic examine the car and they advise coolant had leaked into the engine cause damage. The engine had to be replaced. No warranty coverage and 4k later.
Owner-reported narrative. Look up ODI 11735238 at NHTSA ↗
Owner report 11614109 · 2024-09-11 (September 11, 2024)
While the car was off and in park the car started to roll down drive and would not respond to hard braking
Owner-reported narrative. Look up ODI 11614109 at NHTSA ↗