2013 Ford EXPLORER problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
2,232 owner complaints analyzed
11 distinct recall campaigns
76,718 mi median reported failure mileage
Scope: 2013 model year. Data snapshot: . 1,533 complaints include usable failure mileage.
Most common problems
Steering is the most frequently named component, appearing in 808 of 2,232 complaints (36.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 826 | 37.0% |
| Engine operation | 90 | 4.0% |
| Braking behavior | 85 | 3.8% |
| Electrical and battery issues | 68 | 3.0% |
| Transmission and shifting | 57 | 2.6% |
| Fuel system concerns | 35 | 1.6% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Steering | 808 |
| Unknown Or Other | 344 |
| Engine | 224 |
| Structure:Body | 224 |
| Structure | 200 |
| Electrical System | 158 |
| Fuel/Propulsion System | 120 |
| Power Train | 118 |
Steering: 808; Unknown Or Other: 344; Engine: 224; Structure:Body: 224; Structure: 200; Electrical System: 158; Fuel/Propulsion System: 120; Power Train: 118
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 199 |
| 25,000 to 49,999 | 218 |
| 50,000 to 74,999 | 320 |
| 75,000 to 99,999 | 276 |
| 100,000 to 149,999 | 360 |
| 150,000 and above | 160 |
Under 25,000: 199; 25,000 to 49,999: 218; 50,000 to 74,999: 320; 75,000 to 99,999: 276; 100,000 to 149,999: 360; 150,000 and above: 160
100,000 to 149,999 miles has the most reports with usable mileage (360). 699 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2012 | 9 |
| 2013 | 61 |
| 2014 | 67 |
| 2015 | 94 |
| 2016 | 190 |
| 2017 | 263 |
| 2018 | 203 |
| 2019 | 290 |
| 2020 | 147 |
| 2021 | 128 |
| 2022 | 128 |
| 2023 | 212 |
| 2024 | 165 |
| 2025 | 220 |
| 2026 | 55 |
2012: 9; 2013: 61; 2014: 67; 2015: 94; 2016: 190; 2017: 263; 2018: 203; 2019: 290; 2020: 147; 2021: 128; 2022: 128; 2023: 212; 2024: 165; 2025: 220; 2026: 55
Pattern summary
Steering leads the component reports. Steering behavior appears in 826 complaint narratives. Engine operation appears in 90 complaint narratives. Braking behavior appears in 85 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10482910 · 2012-11-01 (November 1, 2012)
POWER STEERING FAILURE WHILE BACKING UP AND DRIVING. TURNING VEHICLE OFF AND ON CAUSES POWER STEERING TO WORK. VERY HARD TO STEER, NOT SAFE TO DRIVE... DEALER IS PUTTING A HOLE NEW POWER STEERING UNIT IN... *TR
Owner-reported narrative. 300 miles reported. Look up ODI 10482910 at NHTSA ↗
Owner report 10487903 · 2012-12-10 (December 10, 2012)
AS I WAS TURNING LEFT AT A LIGHT, MY POWER STEERING WENT OUT COMPLETELY IN THE CAR. I LOOKED DOWN AT THE INSTRUMENT PANEL AND IT WAS BRIGHT YELLOW AND SAID ADVANCE TRAC FAILURE. IT WAS VERY DIFFICULT FOR ME TO CONTROL THE SUV AND IT TOOK EVERY OUNCE OF UPPER BODY STRENGTH IN ME TO PULL INTO A PARKING LOT. I BARELY AVOIDED A HEAD ON COLLISION WITH ANOTHER SUV AS I TURNED INTO THE LOT. I PULLED INTO THE BACK OF THE LOT AND PUT THE SUV IN PARK AND TURNED IT OFF. UPON TURNING IT BACK ON THE POWER STEERING WAS WORKING AGAIN. I WAS VERY SHOOK UP …
Owner-reported narrative. 1,200 miles reported. Look up ODI 10487903 at NHTSA ↗
Owner report 10499359 · 2013-02-20 (February 20, 2013)
WITHIN A WEEK OF PURCHASING MY NEW VEHICLE, I STARTED TO ENCOUNTER A STALLING ISSUE WHEN BACKING VEHICLE. WHEN I PUT THE VEHICLE IN REVERSE AND SHIFT INTO DRIVE WHILE STILL ROLLING, THE VEHICLE STALLS. I HAVE SEVERAL OTHER FORD VEHICLES AND THIS DOES NOT HAPPEN WITH ANY OF THEM. I EVEN HAVE A 2012 FORD FOCUS THAT THIS DOES NOT OCCUR WITH. THIS HAPPENS ALMOST EVERYTIME. WHEN I GO FROM PARK TO REVERSE AND BACK OUT OF A PARKING SPOT. IF VEHICLE DOES NOT COME TO A COMPLETE STOP, WHEN I SHIFT INTO DRIVE, THE VEHICLE STALLS. AFTER SPENDING TWO D…
Owner-reported narrative. 800 miles reported. Look up ODI 10499359 at NHTSA ↗
Owner report 10509678 · 2013-04-26 (April 26, 2013)
I EXPERIENCED A LOSS OF POWER STEERING WHILE DRIVING, AS WELL AS STABILITY CONTROL, TRACTION CONTROL, AND TERRAIN MANAGEMENT SYSTEMS ERRORS. I WAS STOPPED AT AN INTERSECTION WAITING TO MAKE A LEFT TURN. ONCE I STARTED MOVING TO MAKE THE TURN (@ 5 MPH), A NUMBER OF BEEPS WENT OFF, WARNINGS WERE DISPLAYED ON THE VEHICLE INFORMATION SCREEN, AND I LOST POWER STEERING. AFTER PULLING OVER TO THE SIDE OF THE ROAD WITH NO POWER STEERING, I TURNED OFF THE CAR AND THEN RESTARTED. AT THIS POINT THE POWER STEERING WAS WORKING, BUT THE TRACTION CONTRO…
Owner-reported narrative. 4,100 miles reported. Look up ODI 10509678 at NHTSA ↗
Owner report 10523625 · 2013-07-08 (July 8, 2013)
I TOOK A 10-MONTH RENTAL ON THIS VEHICLE IN JULY/2012 THRU ENTERPRISE/SANTA BARBARA, CA, WHERE THIS INCIDENT TOOK PLACE. I: LEFT THE CAR CURBSIDE BELIEVING IT WAS IN PARK; CROSSED THE SIDEWALK TO GREET A FRIEND, LEFT THE DRIVER DOOR OPEN; NOTICED THE CAR ROLLING BACKWARD TOWARD A CAR PARKED FURTHER DOWN THE CURB; RAN AFTER THE CAR; GOT INTO THE 'V' BETWEEN THE DRIVER SEAT AND DOOR; KEPT MY LEFT FOOT ON THE STREET - MY RIGHT FOOT IN THE CAR TO HIT THE BRAKE; WAS UNABLE AS THE MOMENTUM AND DOOR PUSHED ME BACKWARD; "RODE" THE CAR BACKWARD WITH 2 H…
Owner-reported narrative. 2,000 miles reported. Look up ODI 10523625 at NHTSA ↗
Owner report 10538564 · 2013-09-03 (September 3, 2013)
I WAS PARKED ON A DRIVEWAY WHICH WAS ELEVATED AND HAD A STEEP SLOPE DOWN TO THE ROAD. I PUT THE CAR IN REVERSE AND WHEN I TRIED TO BRAKE THE BRAKES DID NOT FUNCTION. I COULD NOT STOP THE CAR AND HIT A TREE.
Owner-reported narrative. 16,000 miles reported. Look up ODI 10538564 at NHTSA ↗
Owner report 10515673 · 2013-06-07 (June 7, 2013)
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE STALLED AS THE BACK-UP CAMERA FAILED WITH THE ILLUMINATION OF THE LOW OIL PRESSURE WARNING LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE BACK-UP CAMERA WIRING NEEDED TO BE REPLACE BUT THE DEALER WAS UNABLE TO DUPLICATE THE STALLING PROBLEM. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. *TR
Owner-reported narrative. 5,000 miles reported. Look up ODI 10515673 at NHTSA ↗
Owner report 10639646 · 2014-09-28 (September 28, 2014)
I PURCHASED MY 2013 FORD EXPLORER TWO YEARS AGO. IT HAS APPROXIMATELY 16,000 MILES. ON SEPTEMBER 23, 2014 I COULDN'T START MY CAR. I HAD THE AUTO CLUB JUMP THE BATTERY AND THEN TOOK IT IN IMMEDIATELY TO MY MECHANIC TO REPLACE THE BATTERY. UPON EXAMINATION, HE DETERMINED THAT THE POSITIVE BATTERY TERMINAL HAD EXCESSIVE CORROSION AND THE CORROSION WAS SO BAD THAT THE BATTERY CLAMP HAD TOTALLY ERODED. THIS REQUIRED NOT ONLY REPLACEMENT OF THE BATTERY BUT THE BATTERY CABLES. THE MECHANIC EXPLAINED THAT THE ENTIRE CABLING MECHANISM WOULD COST …
Owner-reported narrative. 16,000 miles reported. Look up ODI 10639646 at NHTSA ↗
Owner report 10511073 · 2013-05-08 (May 8, 2013)
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE STEERING WHEEL SEIZED. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE TO THE SIDE OF THE HIGHWAY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE PROBLEM COULD HAVE BEEN WITH THE STEERING, AXLE OR THE TRANSMISSION. THE DEALER DID NOT HAVE SPECIFICS PERTAINING TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 2,000. *TR
Owner-reported narrative. 2,000 miles reported. Look up ODI 10511073 at NHTSA ↗
Owner report 10507168 · 2013-04-04 (April 4, 2013)
THE FUEL PUMP STARTED TO COME APART UNDER NORMAL DRIVING CONDITION RELEASING RAW GAS FUMES INTO THE PASSENGER CABIN. THIS DEFECT MADE THE CAR UNSAFE TO DRIVE. *TR
Owner-reported narrative. 11,650 miles reported. Look up ODI 10507168 at NHTSA ↗
Owner report 10513906 · 2013-05-28 (May 28, 2013)
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG GASOLINE FUEL ODOR. THE VEHICLE WAS TAKEN TO THE DEALER AND INSPECTED. THE FAILURE WAS LOCATED AT THE FUEL TANK, WHICH WAS LEAKING FUEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 13V109000 (FUEL SYSTEM, GASOLINE). THE FAILURE AND CURRENT MILEAGE WAS 10,500.
Owner-reported narrative. 10,500 miles reported. Look up ODI 10513906 at NHTSA ↗