2017 Ford EDGE problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
1,322 owner complaints analyzed
8 distinct recall campaigns
70,000 mi median reported failure mileage
Scope: 2017 model year. Data snapshot: . 605 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 663 of 1,322 complaints (50.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 225 | 17.0% |
| Transmission and shifting | 78 | 5.9% |
| Engine operation | 63 | 4.8% |
| Electrical and battery issues | 36 | 2.7% |
| Steering behavior | 34 | 2.6% |
| Fuel system concerns | 9 | 0.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 663 |
| Engine And Engine Cooling | 254 |
| Power Train | 136 |
| Service Brakes | 124 |
| Service Brakes, Hydraulic | 96 |
| Unknown Or Other | 80 |
| Back Over Prevention | 36 |
| Fuel/Propulsion System | 29 |
Engine: 663; Engine And Engine Cooling: 254; Power Train: 136; Service Brakes: 124; Service Brakes, Hydraulic: 96; Unknown Or Other: 80; Back Over Prevention: 36; Fuel/Propulsion System: 29
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 56 |
| 25,000 to 49,999 | 82 |
| 50,000 to 74,999 | 201 |
| 75,000 to 99,999 | 151 |
| 100,000 to 149,999 | 105 |
| 150,000 and above | 10 |
Under 25,000: 56; 25,000 to 49,999: 82; 50,000 to 74,999: 201; 75,000 to 99,999: 151; 100,000 to 149,999: 105; 150,000 and above: 10
50,000 to 74,999 miles has the most reports with usable mileage (201). 717 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2017 | 23 |
| 2018 | 26 |
| 2019 | 31 |
| 2020 | 88 |
| 2021 | 123 |
| 2022 | 139 |
| 2023 | 224 |
| 2024 | 289 |
| 2025 | 246 |
| 2026 | 133 |
2017: 23; 2018: 26; 2019: 31; 2020: 88; 2021: 123; 2022: 139; 2023: 224; 2024: 289; 2025: 246; 2026: 133
Pattern summary
Engine leads the component reports. Braking behavior appears in 225 complaint narratives. Transmission and shifting appears in 78 complaint narratives. Engine operation appears in 63 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11021830 · 2017-09-06 (September 6, 2017)
TL* THE CONTACT OWNS A 2017 FORD EDGE. WHILE THE CONTACT'S DAUGHTER WAS REVERSING OUT OF THE DRIVEWAY, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO OPERATE. ADDITIONALLY, THE STEERING SEIZED AND THE VEHICLE STARTED TO VIBRATE ABNORMALLY. WHILE THE VEHICLE WAS STILL IN MOTION, THE CONTACT'S DAUGHTER JUMPED OUT OF THE VEHICLE AND SUFFERED A CONCUSSION, BRUISES, HEADACHES, BACK ACHES, AND CONTUSIONS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE OPENED DOOR ALSO CAUSED DAMAGE TO THE NEIGHBOR'S VEHICLE. THE …
Owner-reported narrative. 300 miles reported. Look up ODI 11021830 at NHTSA ↗
Owner report 11062603 · 2018-01-13 (January 13, 2018)
NHTSA SHOULD INVESTIGATE THE POTENTIAL FOR SUDDEN FAILURE OF THE BRAKE PEDAL BRACKET MOUNTED ON THE ENGINE COMPARTMENT BULKHEAD ON FORD VEHICLES THAT UTILIZE THE CJ5Z-7825557-AB MOULDING. THIS BRACKET FAILED ON MY 2017 FORD EDGE THAT WAS TWO WEEKS OLD AND HAD 500 MILES ON THE ODOMETER. COPIES OF THE EXPERT MECHANICS' REPORT AND THE REPORT FROM THE METALLURGIST, WHO WAS HIRED TO CONDUCT AN ANALYSIS AND THE FAILURE MODE OF THE BRAKE BRACKET REMOVED FROM MY VEHICLE AFTER THE ACCIDENT, ARE ATTACHED TO THIS COMPLAINT. DURING THE METALLURGICAL STUDY …
Owner-reported narrative. 500 miles reported. Look up ODI 11062603 at NHTSA ↗
Owner report 11018706 · 2017-08-21 (August 21, 2017)
MFG RECALL #17S16 NHTSA RECALL # 17V427 FORD INC HAS BEEN UNABLE TO COMPLETE THE REPLACEMENT OF THE TORQUE CONVERTER ON OUR NEW 2017 FORD EDGE IN A TIMELY MANNER. OUR NEW FORD EDGE WAS SHIPPED FROM THE FACTORY MID JUNE, BUT NOT DELIVERED TO THE SELLING DEALERSHIP UNTIL 8/11. IT STILL HAS NOT BEEN FIXED AND DELIVERED TO US. OUR SELLING DEALER DOES NOT HAVE ANY INFORMATION FROM FORD INC AS TO WHEN THE SAFETY RECALL WILL BE COMPLETED AND OUR NEW CAR DELIVERED TO US. THE VEHICLE WAS ORDERED BY OUR LOCAL FORD DEALER 5/5/17.
Owner-reported narrative. Look up ODI 11018706 at NHTSA ↗
Owner report 11047049 · 2017-11-17 (November 17, 2017)
FORD RECALL 17S16; NHTSA CAMPAIGN 17V427. THE RECALL LETTER, DATED JULY 10, 2017 UNDER THE SIGNATURE OF MICHAEL A. BERARDI SUBJECT: NEW VEHICLE DEMONSTRATION/DELIVERY HOLD INSTRUCTS THE DEALERS TO NOT DEMONSTRATE OR SELL AFFECTED VEHICLES UNTIL REPAIRS HAVE BEEN MADE. I PURCHASED THIS VEHICLE AT BILL PIERRE FORD, SEATTLE, ON AUGUST 19, 2017 AFTER LOCATING IT MYSELF AT EPIC FORD, EVERETT, WASHINGTON. . NO MENTION WAS MADE OF THIS RECALL AND I FOUND OUT ABOUT IT IN EARLY OCTOBER WHEN I CHANGED THE MYCARFAX SMART PHONE APP TO THIS VIN NUMBER.…
Owner-reported narrative. 16 miles reported. Look up ODI 11047049 at NHTSA ↗
Owner report 11023627 · 2017-09-15 (September 15, 2017)
CAR BUCKED AND WAS STALLING WHILE MAKING A LEFT HAND TURN. VEHICLE WOULD NOT START,EVENTUALLY IT STARTED WAS TO BRING THE CAR TO FORD, CAR TOOK ABOUT 10 TRIES TO START THEN STALLED. CAR WAS TOWED TO FORD, STARTED THERE AND THEY HAVE NOT BEEN ABLE TO DUPLICATE (TOW DRIVER WAS UNABLE TO START VEHICLE). I HAVE ABOUT 4 VIDEOS OF THE ISSUE WHEN IT WOULD NOT START, ALSO HAVE PICTURES. DEALER HAD THE CAR FOR ABOUT 10 DAYS, THEY SAID THEY HAVE ANOTHER VEHICLE IN FOR SERVICE DOING THE SAME THING. (THIS IS AFTER REPORTING ONE ISSUE WHERE THE CAR LO…
Owner-reported narrative. 3,000 miles reported. Look up ODI 11023627 at NHTSA ↗
Owner report 11047898 · 2017-11-21 (November 21, 2017)
7/15/17 AT 867 MILES WHILE REVERSING DOWN MY DRIVE MY EDGE ENGINE STOPPED. I CONTACTED THE DEALER AFTER IT STOPPED TWICE MORE DRIVING FORWARD. TOWED FOR SAFETY. THE VEHICLE WAS AT THE DEALER ABOUT A WEEK. THEY WERE ABLE TO REPRODUCE BUT NOT DETERMINE CAUSE. THEY DID CONTACT FORD HOTLINE FOR ASSIST. THEY PUT ON MY INVOICE BAD PIN FITMENTS. THEY WERE NOT SURE IT WAS FIXED AND TURNED IT OVER TO ME. SATURDAY 10/21/17 DRIVING 55MPH ON 2 LANE HIGHWAY WHEN EDGE CAME TO UNEXPECTED HALT CAUSING ME AND MY PASSENGER TO LURCH FORWARD BEING HELD BY SEA…
Owner-reported narrative. 867 miles reported. Look up ODI 11047898 at NHTSA ↗
Owner report 11039459 · 2017-10-24 (October 24, 2017)
THIS IS THE 4TH TIME OVER THE LAST SEVERAL MONTHS THAT CAR BATTERY HAS GONE COMPLETELY DEAD AFTER SITTING FOR A FEW DAYS IN OUR GARAGE. WILL NOT START. LOCAL DEALERSHIP AND FORD UNABLE TO FIX ISSUE AT THIS TIME. VEHICLE TOWED FROM OUR GARAGE ON OCTOBER 5TH. LOCAL PERSONNEL AT DEALERSHIP UNABLE TO RECREATE THE PROBLEM. FORD HAS DISPATCHED TECHNICIAN/ENGINEER TO THE DEALERSHIP TO HELP HELP IDENTIFY THE PROBLEM. VEHICLE IS SIX MONTHS OLD WITH 2800 MILES.
Owner-reported narrative. 1,615 miles reported. Look up ODI 11039459 at NHTSA ↗
Owner report 11024901 · 2017-09-21 (September 21, 2017)
2017 FORD EDGE TITANIUM AWD 4CYL - LOSES POWER WHEN DRIVING WHILE DRIVING, ON MORE THAN 5 INSTANCES THE CAR LOSES POWER. ACCESSORIES - LIGHTS, POWER STEERING STAY ON BUT MOTOR SHUTS OFF. SO FAR HAS HAPPENED GOING APPROX 35 MPH AND AND ON 09/20 OCCURRED THREE TIMES, THEN HAS TROUBLE STARTING WHEN ENGINE SHUTS OFF WHILE DRIVING, THE FOLLOWING ERRORS APPEAR "STEERING ASSIST FAULT SERVICE REQUIRED" "CROSS TRAFFIC SYSTEM FAULT" "BLIND SPOT SYSTEM FAULT" "FULL ACCESSORY POWER ACTIVE" CAUGHT ON VIDEO AT LEAST 2 OF THE 09/20/2017 INSTANCES …
Owner-reported narrative. 3,050 miles reported. Look up ODI 11024901 at NHTSA ↗
Owner report 11100320 · 2018-06-07 (June 7, 2018)
TL* THE CONTACT OWNS A 2017 FORD EDGE. WHILE DRIVING 35 MPH, THERE WAS AN ABNORMAL FUEL ODOR IN THE VEHICLE, BUT THERE WAS NO EXTERNAL EVIDENCE OF A FUEL LEAK. ADDITIONALLY, THE CONTACT STATED THAT STARTING THE VEHICLE WAS DIFFICULT AND, AT TIMES, COULD TAKE 10-15 SECONDS TO START. THE CONTACT WAS CONCERNED THAT THE FUEL RAIL IN THE ENGINE OR THE FUEL PUMP IN THE VEHICLE WAS THE CAUSE FOR THE FUEL ODOR. FORD MOTOR COMPANY WOULD NOT AUTHORIZE THE LOCAL DEALER TO DROP THE FUEL TANK TO INSPECT THE FUEL ODOR. THE VEHICLE WAS TAKEN TO PAT MILLIKEN F…
Owner-reported narrative. 60 miles reported. Look up ODI 11100320 at NHTSA ↗
Owner report 11100331 · 2018-06-07 (June 7, 2018)
RAW FUEL ODOR WHEN DRIVING AND STOPPING THE CAR. FUEL LEAK, STARTING PROBLEMS AND FUEL PUMP ISSUE. CAR WAS NOT REPAIRED OR REPLACED UPON REQUEST, PAT MILLIKEN FORD REFUSED TO WORK ON CAR EVEN THOUGH WE WERE IN IMMEDIATE DANGER OF A CATASTROPHIC PROBLEM. PAT MILLIKEN FORD WAS NOT AUTHORIZED BY FORD MOTOR COMPANY TO REMOVE FUEL TANK AND FIX FUEL PUMP UNTIL THEY PROVED THERE WAS A PROBLEM, EVEN THOUGH WE TOOK 25 VIDEOS OVER A 3 MONTH PERIOD AS EVIDENCE. FOR 3 MONTHS OF PAYMENTS, INSURANCE AND FEAR OF THE RISK OF FIRE WHILE DRIVING, FORD MOTOR AND …
Owner-reported narrative. 60 miles reported. Look up ODI 11100331 at NHTSA ↗