2011 Ford EDGE problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
1,801 owner complaints analyzed
3 distinct recall campaigns
58,000 mi median reported failure mileage
Scope: 2011 model year. Data snapshot: . 1,437 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 683 of 1,801 complaints (37.9%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 342 | 19.0% |
| Electrical and battery issues | 322 | 17.9% |
| Engine operation | 111 | 6.2% |
| Steering behavior | 53 | 2.9% |
| Transmission and shifting | 35 | 1.9% |
| Fuel system concerns | 12 | 0.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 683 |
| Service Brakes | 261 |
| Unknown Or Other | 254 |
| Exterior Lighting | 187 |
| Structure:Body | 183 |
| Engine | 179 |
| Power Train | 168 |
| Vehicle Speed Control | 87 |
Electrical System: 683; Service Brakes: 261; Unknown Or Other: 254; Exterior Lighting: 187; Structure:Body: 183; Engine: 179; Power Train: 168; Vehicle Speed Control: 87
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 138 |
| 25,000 to 49,999 | 408 |
| 50,000 to 74,999 | 397 |
| 75,000 to 99,999 | 223 |
| 100,000 to 149,999 | 211 |
| 150,000 and above | 60 |
Under 25,000: 138; 25,000 to 49,999: 408; 50,000 to 74,999: 397; 75,000 to 99,999: 223; 100,000 to 149,999: 211; 150,000 and above: 60
25,000 to 49,999 miles has the most reports with usable mileage (408). 364 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2010 | 5 |
| 2011 | 31 |
| 2012 | 29 |
| 2013 | 81 |
| 2014 | 261 |
| 2015 | 324 |
| 2016 | 350 |
| 2017 | 180 |
| 2018 | 94 |
| 2019 | 107 |
| 2020 | 82 |
| 2021 | 65 |
| 2022 | 48 |
| 2023 | 56 |
| 2024 | 37 |
| 2025 | 38 |
| 2026 | 13 |
2010: 5; 2011: 31; 2012: 29; 2013: 81; 2014: 261; 2015: 324; 2016: 350; 2017: 180; 2018: 94; 2019: 107; 2020: 82; 2021: 65; 2022: 48; 2023: 56; 2024: 37; 2025: 38; 2026: 13
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 342 complaint narratives. Electrical and battery issues appears in 322 complaint narratives. Engine operation appears in 111 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10402246 · 2011-05-20 (May 20, 2011)
DURING ACCELERATION, VEHICLE PULLS TO THE RIGHT WITH STEERING WHEEL TURN TO THE RIGHT. PULLING HAPPENS REGARDLESS OF ACCELERATING FROM STOP OR MOVING. THE HARDER THE ACCELERATION, THE HARDER THE PULL. DURING COASTING AND BRAKING, VEHICLE TRAVELS STRAIGHT. *TR
Owner-reported narrative. 500 miles reported. Look up ODI 10402246 at NHTSA ↗
Owner report 10435524 · 2011-11-14 (November 14, 2011)
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY SURGE FORWARD WHILE DRIVING APPROXIMATELY 40 MPH. THE VEHICLE WOULD CONTINUE TO ACCELERATE UNTIL THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE THROTTLE BODY WAS REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 10,000. A FIELD SERVICE ENGINEER INSPECTED THE VEHICLE; REPAIRS WERE COMPLETED W…
Owner-reported narrative. 10,000 miles reported. Look up ODI 10435524 at NHTSA ↗
Owner report 10402447 · 2011-05-23 (May 23, 2011)
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT WAS DRIVING APPROXIMATELY 55 TO 70 MPH WHEN THE ELECTRICAL SYSTEM FAILED. THE CONTACT WAS ABLE TO CONTINUE DRIVING THE VEHICLE AND THE VEHICLE WAS INSPECTED BY THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200 AND THE VIN WAS UNAVAILABLE.
Owner-reported narrative. 200 miles reported. Look up ODI 10402447 at NHTSA ↗
Owner report 10444132 · 2012-01-06 (January 6, 2012)
TWICE AFTER BACKING UP AND SHIFTING THE CAR FROM REVERSE TO DRIVE, THE CAR STALLED/SHUT OFF. THE FIRST TIME IT OCCURRED AFTER BACKING ONTO A BUSY STREET. WHILE PUSHING ON THE GAS WITH NO FORWARD MOVEMENT, I SAW A MESSAGE DISPLAYED IN THE DASH THAT THE CAR MUST BE IN PARK TO START. I WAS EXTREMELY LUCKY THAT IN THAT INSTANCE I HAD ENOUGH TIME TO START THE VEHICLE AND MOVE PRIOR TO TRAFFIC REACHING ME AS IT OCCURRED ON A BUSY STREET. THE APPROXIMATE DATE FOR THE FIRST OCCURRENCE WAS IN JUNE OF 2011. THE SECOND WAS ON JULY 5, 2011, WITH APPRO…
Owner-reported narrative. 2,000 miles reported. Look up ODI 10444132 at NHTSA ↗
Owner report 10407473 · 2011-06-20 (June 20, 2011)
TL*THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED SINCE THE DATE OF PURCHASE THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE AND STATED THAT THERE WAS NOTHING WRONG WITH IT. ON JUNE 13, 2011, THE VEHICLE STALLED WHILE DRIVING 30 MPH WITHOUT WARNING. THE CONTACT WAS ABLE TO CONTROL THE STEERING WHEEL AND AVOID CRASHING INTO A POLE. THE ENGINE LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST THAT LOCATED A LEAK IN THE ENGINE. T…
Owner-reported narrative. 40 miles reported. Look up ODI 10407473 at NHTSA ↗
Owner report 10410059 · 2011-06-30 (June 30, 2011)
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH AND THE ENGINE STALLED WITHOUT PRIOR WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE ENGINE PIN CONNECTOR WAS FAULTY AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 800.
Owner-reported narrative. 800 miles reported. Look up ODI 10410059 at NHTSA ↗
Owner report 10380359 · 2011-01-28 (January 28, 2011)
VEHICLE PURCHASED NEW, DRIVEN 890 MILES IN FIRST TRIP. VEHICLE HAS DRAMATIC PULL TO THE RIGHT. CONSTANT LEFT STEERING INPUT FOR VEHICLE TO REMAIN ON ROADWAY. DEALER ADJUSTED ALIGNMENT , BUT WAS NOT ABLE TO CORRECT. DEALER AND FORD REPRESENTATIVE INDICATE THAT THAT IS THE LIMIT OF THE DESIGN AND FORD IS UNABLE TO CORRECT THE PULL. COMPLETE ATTENTION AND GRIP ON THE STEERING WHEEL WITH CONSTANT LEFT INPUT IS VERY TIRING AND POTENTIALLY DEADLY AS A NEAR MISS OF A PARKED CAR ON AN I-20 AT NIGHT WAS EXPERIENCED. JUST A SLIGHT INATTENTION OF THE LEF…
Owner-reported narrative. 890 miles reported. Look up ODI 10380359 at NHTSA ↗
Owner report 10380973 · 2011-02-07 (February 7, 2011)
TL*THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHEN DRIVING THE VEHICLE, IT WOULD DRIFT SHARPLY TO THE RIGHT IF HIS HANDS WERE NOT ON THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT IT OCCURRED WHEN A VEHICLE WAS EQUIPPED WITH ALL-WHEEL DRIVE. THE FAILURE MILEAGE WAS 2,400 AND THE CURRENT MILEAGE WAS 2,700.
Owner-reported narrative. 2,400 miles reported. Look up ODI 10380973 at NHTSA ↗
Owner report 10404629 · 2011-05-28 (May 28, 2011)
DRIVING AND TRANSMISSION DROPS HARD. I THIS HAS HAPPENED SEVERAL TIMES TYPICALLY WHEN FOOT IT OFF GAS. SAFETY CONCERN AS THE DROP IS SO SEVERE, SOMETIMES IT DOES THIS TWO TO THREE TIMES IN A ROW. VEHICLE TENDS TO BUCK IN EXTREME. DEALER CANT "RECREATE" PROBLEM. DEALER REPLACED THROTTLE BODY AND MOTOR ON 5/19 STILL HAVE ISSUES. VEHICLE WILL BE IN TO DEALER FOR 4TH TIME IN ONE MONTH.
Owner-reported narrative. 1,000 miles reported. Look up ODI 10404629 at NHTSA ↗
Owner report 10397034 · 2011-04-21 (April 21, 2011)
1. LEASED CAR ON 12/31/2010, THE SYNC FAILED AND SCREEN WENT BLANK WHILE DRIVING. 2. BACKED OUT OF DRIVEWAY AND REAR CAMERA FROZE. 3. DOORS AND HOOD OUT OF LINE 4. GAS TANK LEAK, DEALER DOESN'T KNOW WHEN THEY CAN GET A PART. *TR
Owner-reported narrative. 3,980 miles reported. Look up ODI 10397034 at NHTSA ↗
Owner report 10637266 · 2014-09-18 (September 18, 2014)
MY VEHICLE ALL OF A SUDDEN SLOWED DOWN TO A COAST AND WOULD NOT ACCELERATE. A YELLOW ICON APPEARED AND INFORMED ME THAT I NEEDED TO TAKE THE VEHICLE IN TO THE DEALER ASAP, THERE IS A MALFUNCTION IN THE VEHICLE'S AWD SYSTEM. I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND TURN OF THE CAR. THE CAR THEN STARTED AND I WAS ABLE TO GET HOME. WHEN I BROUGHT THE CAR OVER TO THE DEALERSHIP I GOT HIT WITH A $1,000 BILL, FOR THE PART (THROTTLE BOX CONTROLLER) $475, LABOR $120, RE PROGRAMMING THE COMPUTER $130, FUEL INJECTOR CLEANING $159 AND OIL C…
Owner-reported narrative. 38,713 miles reported. Look up ODI 10637266 at NHTSA ↗