Ford C-MAX ENERGI steering problems
19 complaint narratives mention steering terms.
Key facts
137 owner complaints analyzed
1 distinct recall campaigns
37,750 mi median reported failure mileage
Scope: 2013 to 2017 model years. Data snapshot: . 94 complaints include usable failure mileage.
Steering behavior evidence
19 of 137 complaints match this topic (13.9%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 10568796 · 2014-03-12 (March 12, 2014)
TL* THE CONTACT OWNS A 2013 FORD C-MAX ENERGI. THE CONTACT STATED THAT THE POWER STEERING FAILED WHILE TRAVELING VARIOUS SPEEDS. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 1,512. *TR
Owner-reported narrative. 1,512 miles reported. Look up ODI 10568796 at NHTSA ↗
Owner report 10608322 · 2014-07-05 (July 5, 2014)
BACKING OUT OF DRIVEWAY AND POWER STEERING FAILED. WARNING LIGHT WENT ON. I STOPPED DRIVING IMMEDIATELY AND CALLED LOCAL FORD DEALER SERVICE. THEY SUGGESTED RESTARTING THE CAR TO SEE IF STEERING RESUMED AND IT DID. THEY OFFERED A FREE TOW WHICH I DECLINED WHEN I SAW I HAD NON POWER STEERING IF NEEDED. DEALER CLOSE BY AND I DROVE AT VERY LOW SPEED. THREE DAYS LATER THE CAR REPAIR WAS COMPLETED (JULY 4TH WEEKEND). THE WORK ON THE INVOICE WAS "TRACE AND REPLACE POWER STEERING GEAR SET ALIGNMENT WITH PART# 1 CV6Z*3504*JE GEAR ASY - STEERI…
Owner-reported narrative. 22,854 miles reported. Look up ODI 10608322 at NHTSA ↗
Owner report 11034471 · 2017-10-19 (October 19, 2017)
FOR THE PAST COUPLE MONTHS THE STEERING SOUNDED LIKE IT NEEDED LUBRICATION, BUT I COULDN'T FIND ANY LUBRICATION POINTS EVERYTHING IS SEALED, THEN THE OTHER DAY WHILE MY WIFE WAS DRIVING THE STEERING WENT OUT AND A WARNING MESSAGE APPEARED SERVICE POWER STEERING ASSIST NOW AND THE STEERING WHEEL LOCKED UP ( IT WOULD ONLY GO STRAIGHT NOT RIGHT OR LEFT) LUCKILY SHE WAS GOING INTO A TURN WITH A TURN OUT NEXT TO IT SO SHE COULD GET IT STOPPED. SHE RE STARTED THE CAR AND HAD MANUAL STEERING AND GOT THE CAR HOME. LATER I STARTED IT GOT THAT MESSAGE AN…
Owner-reported narrative. 75,000 miles reported. Look up ODI 11034471 at NHTSA ↗
Owner report 11105019 · 2018-07-01 (July 1, 2018)
I STARTED THE CAR AND THE POWER STEERING WAS NOT FUNCTIONING. I COULD BARELY MOVE THE STEERING WHEEL. THE POWER STEERING MESSAGE APPEARED AND STEERING WHEEL REMAINED IMPOSSIBLE TO TURN. I TRIED TO DRIVE IT IN MY DRIVEWAY, BUT THE POWER STEERING WOULD NOT RESET ITSELF. I TURNED CAR OFF AND THEN IT RESET. IT HAPPENED SEVERAL TIMES OVER A FEW MONTHS. TOOK IT TO DEALER AND THEY INDICATED THE STEERING GEAR FAILED THEIR TEST. THE ELECTRONIC STEERING GUIDE HAD TO BE REPLACED AT THE COST OF $2200 FOR A CAR WITH 70,000 MILES. SEARCHED ONLINE COMPLAINTS…
Owner-reported narrative. 700,000 miles reported. Look up ODI 11105019 at NHTSA ↗
Owner report 11153436 · 2018-11-23 (November 23, 2018)
POWER STEERING WARNING LIGHT CAME ON AND POWER STEERING QUIT WHILE DRIVING IN THE MIDDLE OF TURN. IT CAME BACK ON AFTER STOPPING THE CAR AND TURNING OFF THE IGNITION. IT ALMOST CAUSED A WRECK. THIS IS VERY DANGEROUS.
Owner-reported narrative. 95,000 miles reported. Look up ODI 11153436 at NHTSA ↗