Ford C-MAX ENERGI electrical problems
27 complaint narratives mention electrical terms.
Key facts
137 owner complaints analyzed
1 distinct recall campaigns
37,750 mi median reported failure mileage
Scope: 2013 to 2017 model years. Data snapshot: . 94 complaints include usable failure mileage.
Electrical and battery issues evidence
27 of 137 complaints match this topic (19.7%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 10610924 · 2014-07-16 (July 16, 2014)
TL* THE CONTACT OWNS A 2013 FORD C-MAX PREMIUM. THE CONTACT STATED THAT AFTER REPAIRS FOR NHTSA CAMPAIGN NUMBER 14V237000 (AIR BAGS) WERE PERFORMED. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM WAS DAMAGED CAUSING THE PHONE SYSTEM TO ONLY ALLOW INCOMING CALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,100 AND THE CURRENT MILEAGE WAS 28,500.
Owner-reported narrative. 25,100 miles reported. Look up ODI 10610924 at NHTSA ↗
Owner report 10863585 · 2016-05-06 (May 6, 2016)
TO WHOM IT MAY CONCERN, SOMEWHAT NORMALLY ON LONG CAR RIDES(NORMALLY ON THE HIGHWAY) THE CAR HAS A ELECTRICAL SHORT, CAUSING THE CAR TO USE UP ALL THE EV MILES IT HAS STORED. MEAN WHILE THE CAR STARTS TO SMELL LIKE BURNING ELECTRICAL, NO SMOKE IS SEEN BUT SMELL IS THERE. WHEN THE CAR IS PARKED AFTER THE ACCIDENTS , THE CAR GOES BACK TO NORMAL. THESE ACCIDENTS HAS HAPPEN OVER 10 TIMES, OVER THE PAST 2 YEARS. WE HAVE TOKEN THE CAR TO THE DEALER AT LEAST 4 TIMES FOR THIS PROBLEM AND NOTHING GETS FIXED. I THINK ALL THAT IS DONE IT RESETTING THE EL…
Owner-reported narrative. 38,000 miles reported. Look up ODI 10863585 at NHTSA ↗
Owner report 10904811 · 2016-09-08 (September 8, 2016)
THE 120 VOLT, 12 AMP CHARGE CORD THAT CAME WITH MY CAR (FORD PART NO. FM58-10B706AC) IS OVERHEATING CREATING A FIRE HAZARD. THE END OF THE CORD THAT PLUGS INTO THE WALL HAS MELTED AND THE PLUG HAS LEFT BURN MARKS ON THREE DIFFERENT ELECTRICAL OUTLETS ON MY HOUSE WHERE I PLUG THE CAR IN TO CHARGE. PHOTOS OF THE MELTED CORD AND OUTLET BURN MARKS ARE ATTACHED. THERE IS A DESIGN FLAW IN THAT THE CONTROL UNIT BUILT INTO THE CORD IS TOO HEAVY AND PULLS THE PRONGS FROM THE OUTLET AND IF A PRONG IS ONLY PARTIALLY PLUGGED INTO THE OUTLET IT DRAWS MORE …
Owner-reported narrative. 23,000 miles reported. Look up ODI 10904811 at NHTSA ↗
Owner report 11011299 · 2017-07-28 (July 28, 2017)
CAR GOES DEAD AND 12-VOLT BATTERY IS BEING DRAINED BECAUSE FAULTY COMPUTER PROGRAMMING LEAVES ELECTRICAL MODULES ON EVEN WHEN THE CAR IS TURNED "OFF." UNCLEAR IF ITEMS THAT REMAIN ELECTRICALLY "HOT" POSE DIRECT SAFETY PROBLEMS, BUT CONSUMERS RISK BEING UNABLE TO START/RESTART THE CAR IN EMERGENCY OR NORMAL SITUATIONS. FORD DECLINES TO PAY FOR REPROGRAMMING THIS FAULTY DESIGN BEYOND THE NORMAL WARRANTY TIME (EVEN WHEN THE CAR IS COVERED BY A FORD EXTENDED "PREMIUM" WARRANTY). IN MY CASE, THE CAR WAS PARKED AT MY HOME AND THE BATTERY FAILED - TW…
Owner-reported narrative. 47,900 miles reported. Look up ODI 11011299 at NHTSA ↗
Owner report 11047477 · 2017-11-20 (November 20, 2017)
CAR WILL NOT START AFTER BEING PARKED. AUTOMATIC DOOR OPENER DOES NOT WORK TO OPEN CAR. ONLY VALET KEY WILL OPEN CAR. ALL ELECTRICAL SYSTEMS ARE DEAD, THIS HAS HAPPENED MORE THAN 10 TIMES SINCE I PURCHASED THE CAR IN 2014. SUPPOSEDLY THIS PROBLEM HAS BEEN REPAIRED BY THE DEALERSHIP EACH TIME BY REPLACING THE BATTERY, REPLACING RELAY SYSTEMS, ETC. BUT IT CONTINUES TO RECUR. THERE IS NO PATTERN TO ITS OCCURRENCE BUT IS WELL KNOWN TO FMC.
Owner-reported narrative. 26,000 miles reported. Look up ODI 11047477 at NHTSA ↗