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U.S. public vehicle records

Ford AEROSTAR problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

1,222 owner complaints analyzed

23 distinct recall campaigns

128,850 mi median reported failure mileage

Scope: 1986 to 2000 model years. Data snapshot: . 107 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Electrical System:Ignition:Switch is the most frequently named component, appearing in 117 of 1,222 complaints (9.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior15812.9%
Electrical and battery issues1129.2%
Transmission and shifting947.7%
Steering behavior897.3%
Fuel system concerns796.5%
Engine operation272.2%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System:Ignition:Switch
117
Power Train:Automatic Transmission
76
Vehicle Speed Control
56
Fuel System, Gasoline:Storage:Tank Assembly
50
Seat Belts:Front:Buckle Assembly
48
Air Bags:Frontal
44
Electrical System:Wiring:Interior/Under Dash
43
Engine And Engine Cooling:Engine:Gasoline
43
Component breakdown data
CategoryCount
Electrical System:Ignition:Switch117
Power Train:Automatic Transmission76
Vehicle Speed Control56
Fuel System, Gasoline:Storage:Tank Assembly50
Seat Belts:Front:Buckle Assembly48
Air Bags:Frontal44
Electrical System:Wiring:Interior/Under Dash43
Engine And Engine Cooling:Engine:Gasoline43

Electrical System:Ignition:Switch: 117; Power Train:Automatic Transmission: 76; Vehicle Speed Control: 56; Fuel System, Gasoline:Storage:Tank Assembly: 50; Seat Belts:Front:Buckle Assembly: 48; Air Bags:Frontal: 44; Electrical System:Wiring:Interior/Under Dash: 43; Engine And Engine Cooling:Engine:Gasoline: 43

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
5
25,000 to 49,999
2
50,000 to 74,999
8
75,000 to 99,999
12
100,000 to 149,999
45
150,000 and above
35
Reported problems by failure mileage data
CategoryCount
Under 25,0005
25,000 to 49,9992
50,000 to 74,9998
75,000 to 99,99912
100,000 to 149,99945
150,000 and above35

Under 25,000: 5; 25,000 to 49,999: 2; 50,000 to 74,999: 8; 75,000 to 99,999: 12; 100,000 to 149,999: 45; 150,000 and above: 35

100,000 to 149,999 miles has the most reports with usable mileage (45). 1,115 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

1995
316
1996
321
2000
202
2001
131
2002
84
2003
53
2004
45
2005
21
2006
16
2007
6
2008
7
2009
2
2010
3
2011
1
2012
1
2013
1
2014
5
2015
1
2017
4
2020
2
Complaints over time data
CategoryCount
1995316
1996321
2000202
2001131
200284
200353
200445
200521
200616
20076
20087
20092
20103
20111
20121
20131
20145
20151
20174
20202

1995: 316; 1996: 321; 2000: 202; 2001: 131; 2002: 84; 2003: 53; 2004: 45; 2005: 21; 2006: 16; 2007: 6; 2008: 7; 2009: 2; 2010: 3; 2011: 1; 2012: 1; 2013: 1; 2014: 5; 2015: 1; 2017: 4; 2020: 2

Pattern summary

Electrical System:Ignition:Switch leads the component reports. Braking behavior appears in 158 complaint narratives. Electrical and battery issues appears in 112 complaint narratives. Transmission and shifting appears in 94 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 958756 · 1995-01-17 (January 17, 1995)

AUTO-TRAN: WHILE PARKED, SHIFTED TO REVERSE; ENGINE ACCELERATED ON ITS OWN; VEHICLE TOOK OFF; BRAKES APPLIED; VEHICLE SLAMMED INTO HOUSE ACROSS STREET. TT

Owner-reported narrative. Look up ODI 958756 at NHTSA ↗

Owner report 986258 · 1996-06-27 (June 27, 1996)

PARKED VEHICLE FUNNY ODOR AND VEHICLE CAUGHT ON FIRE UNDERNEATH THE HOOD. *AK CONSUMER HAD DRIVEN VEHICLE APPROXIMATELY 1 MILE AND SMELLED AN ODOR, SHE THOUGHT HER BRAKES WERE HOT, CONSUMER THEN PULLED TO THE CURB, WHILE CONSUMER WAS CALLING FOR A TOW TRUCK THE VEHICLE CAUGHT FIRE, CONSUMER CONTACTED MANUFACTURER BUT THEY WERE UNWILLING TO HELP.*JB

Owner-reported narrative. Look up ODI 986258 at NHTSA ↗

Owner report 980604 · 1996-03-12 (March 12, 1996)

PARKED VEHICLE IN GARAGE, HEARD A LOUD NOISE THE ENTIRE ENGINE AREA WAS ON FIRE NEAR THE DASH. POSSIBLY ELECTRICAL. *AK

Owner-reported narrative. Look up ODI 980604 at NHTSA ↗

Owner report 983287 · 1996-04-22 (April 22, 1996)

WHILE PARKED NOTICE A FIRE COMING FROME THE DASH AREA, POSSIBLE ELECTRICAL. *AK

Owner-reported narrative. Look up ODI 983287 at NHTSA ↗

Owner report 484729 · 1995-08-09 (August 9, 1995)

TRANSMISSION FAILED. *DH

Owner-reported narrative. Look up ODI 484729 at NHTSA ↗

Owner report 883658 · 2001-03-21 (March 21, 2001)

TRANSMISSION WAS REBUILT 3 YEARS AGO AT FORD DEALER, THEN, IN OCT 2000 WHILE DRIVING 55 MPH TRANSMISSION WENT OUT AGAIN. *AK

Owner-reported narrative. Look up ODI 883658 at NHTSA ↗

Owner report 987121 · 1996-07-19 (July 19, 1996)

TRUCK WAS PARKED AND THE STEERING AND SEAT WERE BURNING , PLEASE DESCRIBE . *AK

Owner-reported narrative. Look up ODI 987121 at NHTSA ↗

Owner report 896109 · 2001-09-10 (September 10, 2001)

WHILE DRIVING SMELLED SOMETHING BURNING. PULLED OVER AND LIFTED UP HOOD. NOTICED FLAMES COMING FROM STEERING WHEEL WIRING. BEFORE FIRE WAS EXTINGUISHED, ENTIRE ENGINE COMPARTMENT WAS IN FLAMES. FRONT OF VEHICLE/ INSIDE AND OUTSIDE WAS TOTALED.*AK

Owner-reported narrative. Look up ODI 896109 at NHTSA ↗

Owner report 10980287 · 2017-04-24 (April 24, 2017)

THE GROMMET IN THE FUEL TANK IS LEAKING. FUEL IS ESCAPING FROM THE TANK AND MAY CAUSE A FIRE. THERE IS A CONSTANT ESCAPE OF FUEL MOVING OR STATIONARY. THEREFORE THIS SYSTEM WILL NOT PASS SMOG BECAUSE WHEN PRESSURIZED, IT WILL NOT HOLD AIR. THIS IS A CALIFORNIA REQUIREMENT. IT IS ALSO MOST DANGEROUS. FORD MOTOR CO. WILL NOT CORRECT THIS PROBLEM. THE 9 RECALLS FOR THIS MODEL IS ON YOUR SYSTEM.

Owner-reported narrative. 300,000 miles reported. Look up ODI 10980287 at NHTSA ↗

Owner report 504972 · 1996-05-24 (May 24, 1996)

FAILED FUEL INJECTOR CAUSED ENGINE FIRE. *DH

Owner-reported narrative. Look up ODI 504972 at NHTSA ↗

Owner report 504563 · 1996-05-13 (May 13, 1996)

VEHICLE MISSES/STALLS INTERMITTENTLY, ALSO CAUGHT FIRE ONCE.

Owner-reported narrative. Look up ODI 504563 at NHTSA ↗

Owner report 732476 · 2000-09-25 (September 25, 2000)

WE HAVE HAD THE CONTROL MODULE REPLACED A MINIMUM OF 5 TIME (RECEIPTS ON HAND), EACH TIME THE VAN STALLS OUT WHILE DRIVING. THIS HAS CAUSED MANY NEAR CRASHES AND MUCH FUSTRATION ONLY THE ALERTNESS THAT THE VAN STALLS PREVENTED ANY BODILY HARM. SEVERAL FORD DEALERSHIPS DENY ANY PROBLEM WITH THE CONTROL MODULE ON THIS VAN AND NO RECALLS FOR THIS PROBLEM. THE PART HAS BEEN REPLACED BY THE DEALER. *AK

Owner-reported narrative. Look up ODI 732476 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

1986
7
1987
4
1988
4
1989
5
1990
6
1991
3
1992
3
1993
2
1994
3
1995
5
1996
4
1997
3
1998
0
1999
0
2000
0
Recall campaigns data
CategoryCount
19867
19874
19884
19895
19906
19913
19923
19932
19943
19955
19964
19973
19980
19990
20000

1986: 7; 1987: 4; 1988: 4; 1989: 5; 1990: 6; 1991: 3; 1992: 3; 1993: 2; 1994: 3; 1995: 5; 1996: 4; 1997: 3; 1998: 0; 1999: 0; 2000: 0

Year-by-year records

Ford AEROSTAR model-year comparison
Model yearComplaintsRecallsChange in recalls
1986317Not available
1987684-3
198810640
19891455+1
19901086+1
19911333-3
199213830
19931882-1
19941273+1
1995775+2
1996524-1
1997353-1
199820-3
1999600
2000600