2023 Dodge DURANGO problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
30 owner complaints analyzed
2 distinct recall campaigns
55,000 mi median reported failure mileage
Scope: 2023 model year. Data snapshot: . 3 complaints include usable failure mileage.
Most common problems
Exterior Lighting is the most frequently named component, appearing in 11 of 30 complaints (36.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 5 | 16.7% |
| Transmission and shifting | 4 | 13.3% |
| Electrical and battery issues | 2 | 6.7% |
| Fuel system concerns | 2 | 6.7% |
| Engine operation | 1 | 3.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Exterior Lighting | 11 |
| Power Train | 9 |
| Electrical System | 7 |
| Engine | 5 |
| Air Bags | 3 |
| Fuel/Propulsion System | 3 |
| Forward Collision Avoidance: Automatic Emergency Braking | 2 |
| Forward Collision Avoidance: Warnings | 2 |
Exterior Lighting: 11; Power Train: 9; Electrical System: 7; Engine: 5; Air Bags: 3; Fuel/Propulsion System: 3; Forward Collision Avoidance: Automatic Emergency Braking: 2; Forward Collision Avoidance: Warnings: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 2 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 1; 50,000 to 74,999: 2; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
50,000 to 74,999 miles has the most reports with usable mileage (2). 27 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 2 |
| 2025 | 12 |
| 2026 | 16 |
2024: 2; 2025: 12; 2026: 16
Pattern summary
Exterior Lighting leads the component reports. Braking behavior appears in 5 complaint narratives. Transmission and shifting appears in 4 complaint narratives. Electrical and battery issues appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11627838 · 2024-11-28 (November 28, 2024)
That slow speeds when you back up or pull forward and the wheels hit a little bit of resistance, everything goes off on the vehicle, wipers do not work, says the adaptive traction control needs service, it says emergency braking service goes out, turn signals do not work, we have been to Dodge. They say they know about this, but there’s no recalls and they tell us they cannot fix it unless it has an active code and as soon as you cut it off, apparently it’s not an active code, although they’re still stored in the system we have a video of showi…
Owner-reported narrative. Look up ODI 11627838 at NHTSA ↗
Owner report 11655592 · 2025-04-19 (April 19, 2025)
Complete brake failure when stopping for a red light. This caused the vehicle to rear end a Jeep stopped at the light. Brake pedal went completely to the floor. This was verified by the investigating State Trooper, who started the Durango and checked the brakes, they went all the way to the floor as indicated in his report.
Owner-reported narrative. Look up ODI 11655592 at NHTSA ↗
Owner report 11668486 · 2025-06-22 (June 22, 2025)
Screen/display has blacked out. Take it to the dealer appeared on the screen. Transmission shifter indicator stopped working. The dealer is charging me $1,900 to repair both.
Owner-reported narrative. Look up ODI 11668486 at NHTSA ↗
Owner report 11682270 · 2025-08-21 (August 21, 2025)
The contact owns a 2023 Dodge Durango. The contact stated that upon shifting into reverse, the vehicle failed to respond with the message “Service Shifter” displayed. There was no warning light illuminated. The contact shifted the gear shifter between neutral and reverse until the vehicle responded as needed. The contact stated that on a separate occasion, while driving 60 MPH, the vehicle lost motive power. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact wa…
Owner-reported narrative. 55,000 miles reported. Look up ODI 11682270 at NHTSA ↗
Owner report 11717139 · 2026-02-10 (February 10, 2026)
After purchasing a used 2023 Dodge Durango GT, issues arose almost immediately following delivery. I took the vehicle to a Chrysler/Dodge/Jeep/Ram (CJDR) dealership for inspection and service. Diagnostic scans revealed multiple stored and active fault codes, including but not limited to: U0415 / U0401 – Implausible or invalid data received from ABS / ECM / PCM B195F-12 – Power liftgate chime control circuit short to battery B15A1-00 – Active electrical fault Multiple body control, module communication, and liftgate-related fault codes The…
Owner-reported narrative. Look up ODI 11717139 at NHTSA ↗
Owner report 11717794 · 2026-02-13 (February 13, 2026)
Drivers DRL failed within 3 yrs. This is LED and supposed to last 10-15 yrs. Extended bumper to bumper warranty won’t cover. It’s nearly 2k to fix. Risk is less visibility during daytime to other drivers. Is this led bulb, electrical, fuse, ballast? No one seems to know. 2 dealerships say have to replace entire headlight system for nearly 2k!!!
Owner-reported narrative. Look up ODI 11717794 at NHTSA ↗
Owner report 11715186 · 2026-02-03 (February 3, 2026)
Fuel pump stopped working prematurely and had to be replaced prior to 57k miles. Satelite/Antenna/Module failure. Headlight DRL have failed prematurely. Taillights burned out due to constant water buildup. Yes vehicle is available for inspection upon request.
Owner-reported narrative. Look up ODI 11715186 at NHTSA ↗
Owner report 11747340 · 2026-06-30 (June 30, 2026)
The contact owns a 2023 Dodge Durango. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as needed. No warning light was illuminated. The contact turned off and waited before restarting the vehicle. The vehicle was taken to the dealer, who replaced the fuel pump, but the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
Owner-reported narrative. 40,000 miles reported. Look up ODI 11747340 at NHTSA ↗
Owner report 11621045 · 2024-10-21 (October 21, 2024)
A sudden loss of drive power. When the car start to drive the engine show a loss of power in a stop light, stop sign or during the day when I press the gasoline pedal.
Owner-reported narrative. Look up ODI 11621045 at NHTSA ↗