2021 Chevrolet TRAX problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
24 owner complaints analyzed
0 distinct recall campaigns
69,000 mi median reported failure mileage
Scope: 2021 model year. Data snapshot: . 8 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 8 of 24 complaints (33.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 8 | 33.3% |
| Engine operation | 2 | 8.3% |
| Transmission and shifting | 1 | 4.2% |
| Electrical and battery issues | 1 | 4.2% |
| Fuel system concerns | 1 | 4.2% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 8 |
| Engine | 6 |
| Service Brakes | 4 |
| Air Bags | 3 |
| Power Train | 3 |
| Unknown Or Other | 3 |
| Fuel/Propulsion System | 2 |
| Electrical System: Instrument Cluster/Panel | 1 |
Electrical System: 8; Engine: 6; Service Brakes: 4; Air Bags: 3; Power Train: 3; Unknown Or Other: 3; Fuel/Propulsion System: 2; Electrical System: Instrument Cluster/Panel: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 2 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 2 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 2; 50,000 to 74,999: 2; 75,000 to 99,999: 1; 100,000 to 149,999: 2; 150,000 and above: 0
25,000 to 49,999 miles has the most reports with usable mileage (2). 16 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2021 | 2 |
| 2022 | 1 |
| 2023 | 4 |
| 2024 | 4 |
| 2025 | 6 |
| 2026 | 7 |
2021: 2; 2022: 1; 2023: 4; 2024: 4; 2025: 6; 2026: 7
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 8 complaint narratives. Engine operation appears in 2 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11431780 · 2021-09-05 (September 5, 2021)
1,992 miles. Two times when applying brakes hard the vehicle pulled hard to the right. Both times I narrowly avoided hitting the vehicle in front of me. I went to the service department they did a test drive and were unable to duplicate the issue. They checked the brake pads and rotors and stated all look normal. In addition they did a multi-point inspection. 6,253 miles. Again applying brakes hard the vehicle pulled hard right. Days later the brakes were spongy and then that lead up to the brakes going to the floor board. I went to the ser…
Owner-reported narrative. Look up ODI 11431780 at NHTSA ↗
Owner report 11431781 · 2021-09-05 (September 5, 2021)
1,992 miles. Two times when applying brakes hard the vehicle pulled hard to the right. Both times I narrowly avoided hitting the vehicle in front of me. I went to the service department they did a test drive and were unable to duplicate the issue. They checked the brake pads and rotors and stated all look normal. In addition they did a multi-point inspection. 6,253 miles. Again applying brakes hard the vehicle pulled hard right. Days later the brakes were spongy and then that lead up to the brakes going to the floor board. I went to the ser…
Owner-reported narrative. Look up ODI 11431781 at NHTSA ↗
Owner report 11638576 · 2025-01-26 (January 26, 2025)
1/23/25 This is the 3rd time the turbocharger has malfunction within 2 1/2 months and is once again at the dealership service department. Horrible smoke was filling the inside of the car while I was driving and smelled as though something was badly burning. The car had began shaking with minimal driving and loss of power. Electric dashboard not working which should indicate if there is any particular problems going on with my Trax. This is a real Safety Hazard. My car should be recalled in order to fix this hazardous problem once and for all!
Owner-reported narrative. Look up ODI 11638576 at NHTSA ↗
Owner report 11654663 · 2025-04-15 (April 15, 2025)
The front exhaust flex pipe leaked by a corrosive hole that allowed exhaust and CO carbon monoxide to escape making the drivers dizzy, nauseated, and with a headache. This also caused the vehicle to smoke, run rough and stall in traffic. This also required the post 02 sensor to be replaced.
Owner-reported narrative. Look up ODI 11654663 at NHTSA ↗
Owner report 11725693 · 2026-03-19 (March 19, 2026)
The vehicle has 2 permanent codes. One is a communication blackout, the other code means the hardware is melting. GM is doing a formal inspection in April. The Ucode meant that the engine stopped talking to the transmission or visa versa. The vehicle “ran my daughter and I” off the highway into the dirt, on 2 different occasions. They are described as “catastrophic engine failures”. The last one occurred on MLK Jr Day 2026, before the vehicle was permanently grounded. It could have been fatal. GM is doing a formal investigation to see what liab…
Owner-reported narrative. Look up ODI 11725693 at NHTSA ↗
Owner report 11603491 · 2024-07-19 (July 19, 2024)
My car is only at around 37,7000 miles. My I have only had it since it was around 15,000 miles. My battery has died at least 4 times due to my alternator having problems charging. My brakes have also gone out on me at one point in the beginning. My battery is now trash and so is my alternator.
Owner-reported narrative. Look up ODI 11603491 at NHTSA ↗
Owner report 11675210 · 2025-07-21 (July 21, 2025)
At roughly 20,000 miles, my cars' carplay connection begain to intermittently disconnect. Never could get it to reproduce the same results when at the dealership. At roughly 60,000 miles the VCU (vehicle cockpit unit) began glitching. It would flicker, go black and then come back after a few seconds. Now at 92,xxx miles (don't know how many miles because it's black right now) its off more than its on. I can't get access to important vehicle information including digital speedometer, milage, tire pressure, oil life span, miles left until my gas …
Owner-reported narrative. Look up ODI 11675210 at NHTSA ↗