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U.S. public vehicle records

2017 Chevrolet SUBURBAN problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

141 owner complaints analyzed

5 distinct recall campaigns

53,333 mi median reported failure mileage

Scope: 2017 model year. Data snapshot: . 71 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Service Brakes is the most frequently named component, appearing in 41 of 141 complaints (29.1%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior5337.6%
Transmission and shifting3625.5%
Electrical and battery issues117.8%
Engine operation64.3%
Steering behavior53.5%
Fuel system concerns32.1%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Service Brakes
41
Power Train
39
Engine
25
Electrical System
21
Unknown Or Other
18
Steering
6
Vehicle Speed Control
6
Exterior Lighting
5
Component breakdown data
CategoryCount
Service Brakes41
Power Train39
Engine25
Electrical System21
Unknown Or Other18
Steering6
Vehicle Speed Control6
Exterior Lighting5

Service Brakes: 41; Power Train: 39; Engine: 25; Electrical System: 21; Unknown Or Other: 18; Steering: 6; Vehicle Speed Control: 6; Exterior Lighting: 5

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
11
25,000 to 49,999
21
50,000 to 74,999
18
75,000 to 99,999
10
100,000 to 149,999
8
150,000 and above
3
Reported problems by failure mileage data
CategoryCount
Under 25,00011
25,000 to 49,99921
50,000 to 74,99918
75,000 to 99,99910
100,000 to 149,9998
150,000 and above3

Under 25,000: 11; 25,000 to 49,999: 21; 50,000 to 74,999: 18; 75,000 to 99,999: 10; 100,000 to 149,999: 8; 150,000 and above: 3

25,000 to 49,999 miles has the most reports with usable mileage (21). 70 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2017
6
2018
7
2019
21
2020
19
2021
18
2022
16
2023
18
2024
14
2025
11
2026
11
Complaints over time data
CategoryCount
20176
20187
201921
202019
202118
202216
202318
202414
202511
202611

2017: 6; 2018: 7; 2019: 21; 2020: 19; 2021: 18; 2022: 16; 2023: 18; 2024: 14; 2025: 11; 2026: 11

Pattern summary

Service Brakes leads the component reports. Braking behavior appears in 53 complaint narratives. Transmission and shifting appears in 36 complaint narratives. Electrical and battery issues appears in 11 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10954215 · 2017-02-13 (February 13, 2017)

ON THE INTERSTATE THERE WAS A LINE OF MOTORCYCLES OF AT LEAST 50. AHEAD AND BEHIND THEM WERE A FEW OF THE NEWER SUBURBANS AND TAHOES BY CHEVY/GMC. I DIDNT HAVE ISSUES WITH THE LINE AND DELAY. I HAD AN ISSUE WITH THEIR HAZZARDS/EMERGENCY LIGHTS BLINKING. WHEN THOSE VEHICLES HAVE THEIR HAZARD LIGHTS BLINKING, THE BRAKE LIGHTS DO NOT WORK WHEN THEY ARE PRESSING ON THE BRAKES!!!! SO IT IS AN EXTREME SAFETY HAZARD FOR OTHER DRIVERS WHEN THE BRAKE LIGHTS DO NOT WORK WHEN THE HAZARD LIGHTS ARE ON AND BLINKING.

Owner-reported narrative. Look up ODI 10954215 at NHTSA ↗

Owner report 11092369 · 2018-05-07 (May 7, 2018)

HAD A FLAT TIRE ON MY LIGHT DUTY TRUCK EQUIPPED WITH TRAILERING CAPABILITY. TRUCK SPARE TIRE IS RATED FOR TEMPORARY USE ONLY AND SLIGHTLY SMALLER THAN THE TIRES ON THE TRUCK. IF THE TEMPORARY USE TIRE IS ON THE FRONT AXLE WHILE TOWING A TRAILER AT A SPEED IF 55MPH IS IT SAFE IN AN EMERGENCY BRAKING SITUATION ? IS THE MAJORITY OF WEIGHT NOW ON THE FRONT AXLE? GM TOLD ME THE SPARE IS 17 1/2' THE REGULAR TIRES ARE 18' THE OWNERS MANUAL ALERT THE OWNER NOT TO USE 4WD BECAUSE OF A SMALLER TIRE. IS IT SAFE ? HAD TIRE FIXED AND WENT TO COSTCO AND PU…

Owner-reported narrative. 19,000 miles reported. Look up ODI 11092369 at NHTSA ↗

Owner report 11229715 · 2019-07-06 (July 6, 2019)

I WAS AT THE TOP OF A BOAT RAMP BEGINNING TO BACK UP IN ORDER TO LAUNCH OUR BOAT WHEN THE BRAKE PEDAL FELT HARD AS A ROCK, IT WOULD NOT PRESS DOWN. QUICKLY, I SHIFTED INTO DRIVE AND MOVED SLOWLY TO LEVEL GROUND. THE BRAKE PEDAL REMAINED HARD, BUT STOPPED WHEN EXERTING TREMENDOUS PRESSURE, AKA "STANDING ON THE BREAK." I HAD THE VEHICLE TOWED TO A CHEVROLET DEALERSHIP FOR REPAIR. THE PROBLEM WAS A FAILED BRAKE ASSIST VACUUM PUMP. APPARENTLY, THERE IS A CLASS ACTION LAWSUIT AGAINST GM FOR THIS VERY PROBLEM.

Owner-reported narrative. 84,000 miles reported. Look up ODI 11229715 at NHTSA ↗

Owner report 11254878 · 2019-09-12 (September 12, 2019)

WHILE DRIVING NORMALLY ON THE HIGHWAY THERE APPEARED TO BE A HARD SHIFT BETWEEN FIRST AND SECOND GEAR AND WHEN SECOND GEAR DID KICK IN, THERE WAS A SUDDEN JERK. ALREADY HAVING MADE AN APPOINTMENT WITH THE DEALERSHIP THE NEXT DAY, THAT MORNING A WHIRLING SOUND APPEARED EACH TIME THE ACCELERATION PEDAL WAS PRESSED. WHEN WE GOT THE VEHICLE TO THE DEALERSHIP, THEY RAN A DIAGNOSTIC AND IT CAME BACK CLEAR. I ALSO PAY FOR ON STAR, AND THEY PROVIDE ME WITH REGULAR DIAGNOSTIC REPORTS, WHICH NEVER INDICATED A PROBLEM AND THE CHECK ENGINE LIGHT NEVE…

Owner-reported narrative. 72,000 miles reported. Look up ODI 11254878 at NHTSA ↗

Owner report 11155769 · 2018-12-03 (December 3, 2018)

THE AIRBAG LIGHT COMES ON WHEN DRIVING. ISSUES WITH AIRBAG WIRING UNDER SEAT. WIRING HARNESS IS ON BACK ORDER MEANING THIS IS A COMMON PROBLEM. GM SHOULD BE RECALLING AND TAKING CARE OF THESE ISSUES. WHEN ONE BUYS A 2017 SUBURBAN AND PAYING OVER $40K YOU DON'T EXPECT TO BE INVESTING MONEY TO BE FIXING SAFETY ISSUES.

Owner-reported narrative. 50,000 miles reported. Look up ODI 11155769 at NHTSA ↗

Owner report 11280275 · 2019-11-15 (November 15, 2019)

THIS VEHICLE KEEPS HAVING KEY FOB, ELECTRICAL ISSUES, TIRE SERVICE MAINTENANCE ISSUES, AND NOW ENGINE ISSUES RELATED TO THE KEY FOB. THE KEY FOB KEEPS SAYING IT IS NOT DETECTED. RECENTLY, WHILE DRIVING ON ROAD AT ABOUT 48 MPH, KEY FOB NOTIFICATION CAME ON DASHBOARD SAYING KEY FOB WAS NOT DETECTED, ENGINE SHUT OFF AND CAR HAD TO BE RESTARTED AGAIN USING FOB BOX INSIDE GLOVE COMPARTMENT, THIS WAS PARTICULARLY ALARMING. THE KEY FOB HAS HAD BATTERIES REPLACED AND THEY WORK BECAUSE THE CAR WILL REMOTE START AND HAVE TRIED BATTERIES IN OTHER ITEMS…

Owner-reported narrative. 9,400 miles reported. Look up ODI 11280275 at NHTSA ↗

Owner report 11297911 · 2020-01-08 (January 8, 2020)

TL* THE CONTACT OWNS A 2017 CHEVROLET SUBURBAN. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT STATED THAT THE ELECTRONIC STABILITY CONTROL WARNING LIGHT WAS ILLUMINATED. THE GEAR SHIFT LEVER WAS PLACED IN THE PARK POSITION AND THE VEHICLE WAS TURNED OFF AND BACK ON. THE VEHICLE WAS TAKEN TO DAN VADEN BRUNSWICK LOCATED AT 121 ALTAMA CONNECTOR, BRUNSWICK, GA 31525, [phone removed], TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE …

Owner-reported narrative. 36,000 miles reported. Look up ODI 11297911 at NHTSA ↗

Owner report 11395164 · 2021-02-08 (February 8, 2021)

VEHICLE DASH AND HEADLIGHTS TURN OFF WHILE DRIVING, ENGINE STALLS AND DIES, POWER STEERING BECOMES INOPERATIVE. TRANSMISSION POPS OUT OF GEAR AND FREEWHEELS. SERVICE STABILITRACK LIGHT. VERY DANGEROUS SITUATION FOR MY WIFE AND 5 KIDS WHEN THIS HAPPENS ON CURVY BACKROADS AT NIGHT LIKE JUST HAPPENED LAST NIGHT! THIS IS ALSO THE SAME PROBLEM AS OUR PREVIOUS CHEVY TAHOE SO WE KNEW THE PROBLEM WAS LIKELY RELATED TO POOR QUALITY BATTERY CABLES THAT ARE DEGRADING PREMATURELY. THIS SHOULD NOT BE HAPPENING ON A 3-4 YEAR OLD VEHICLE. AFTER SEARCHING A GM…

Owner-reported narrative. 5 miles reported. Look up ODI 11395164 at NHTSA ↗

Owner report 11290137 · 2019-12-19 (December 19, 2019)

DUE TO THE EXCESSIVE BRAKING NECESSARY AND THE UNEVEN BRAKING THAT THIS VEHICLE HAS BEEN RECALLED TWICE SINCE SEPT. 2019, I HAVE BEEN EXPERIENCING EXCESSIVE AND UNEVEN BRAKE AND TIRE WEAR. I HAVE TOLD THE DEALER MULTIPLE TIMES SINCE LEASING THIS VEHICLE THAT IT DID NOT RIDE RIGHT AND THE STEERING WHEEL WOULD SHAKE EVERY TIME I USED THE BRAKES. IT ALWAYS FEELS LIKE I HAVE TO SLAM THE BRAKES TO EVEN SLOW DOWN. THEY FIXED ONE RECALL AND DO NOT YET HAVE THE FIX FOR MY MODEL YEAR, FOR THE SECOND. THE DEALER HAS NOTES THAT I NEEDED BRAKE REPAIR A…

Owner-reported narrative. 9,000 miles reported. Look up ODI 11290137 at NHTSA ↗

Owner report 11383388 · 2020-12-14 (December 14, 2020)

VEHICLE WAS TURNING AT A "T" INTERSECTION INTO ONCOMING TRAFFIC. WHEN CRANKING ON THE STEERING WHEEL TO TURN LEFT AND ACCELERATE, VEHICLE STEERING WHEEL JAMMED UP. THANKFULLY, VEHICLE WAS ABLE TO KEEP DRIVING & CLEAR INTERSECTION BEFORE APPROACHING CARS ARRIVED. UPON RESTARTING VEHICLE MEMORY SYSTEMS IN VEHICLE WERE ERASED AND AN ERROR MESSAGE FLASHED STATING TO ROLL DOWN THEN BACK UP DRIVER SIDE AND PASSENGER SIDE WINDOWS. LATER THAT EVENING WHEN PUTTING VEHICLE INTO REVERSE AND SHARPLY TURNING WHEEL TO THE LEFT THE VEHICLE LOST ALL POWER AND …

Owner-reported narrative. 46,000 miles reported. Look up ODI 11383388 at NHTSA ↗

Owner report 11519395 · 2023-04-28 (April 28, 2023)

The contact owns a 2017 Chevrolet Suburban. The contact stated while operating the vehicle, there was an abnormal gasoline odor inside and outside the vehicle. The vehicle was examined by an independent mechanic who determined that while the engine was turned on fuel was leaking from the fuel line connected to the fuel pump and that the fuel line needed to be replaced. The vehicle was not yet repaired. The manufacturer was contacted but no assistance was offered. The local dealer was not notified. The failure mileage was 120,000.

Owner-reported narrative. 120,000 miles reported. Look up ODI 11519395 at NHTSA ↗

Owner report 11577650 · 2024-03-15 (March 15, 2024)

The first problem that happened with the 2017 Chevrolet Suburban was we were driving and the 1 of 2 brake boosters gave out. We had to contact with customer service of Chevrolet of informed them about what happened. We took the vehicle to a local dealership to have fixed, then after that we started to have problems with the transmission, fuel pump and the air ride. With the transmission/electrical system you would be driving down the road, the next thing that you will know is that the door locks will lock then unlock, then the vehicle will w…

Owner-reported narrative. Look up ODI 11577650 at NHTSA ↗