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U.S. public vehicle records

2013 Chevrolet SUBURBAN problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

118 owner complaints analyzed

4 distinct recall campaigns

60,000 mi median reported failure mileage

Scope: 2013 model year. Data snapshot: . 80 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Unknown Or Other is the most frequently named component, appearing in 45 of 118 complaints (38.1%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior1210.2%
Transmission and shifting97.6%
Electrical and battery issues75.9%
Steering behavior65.1%
Engine operation43.4%
Fuel system concerns32.5%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Unknown Or Other
45
Air Bags
28
Structure:Body
21
Engine
16
Electrical System
14
Service Brakes
8
Power Train
6
Electronic Stability Control (Esc)
5
Component breakdown data
CategoryCount
Unknown Or Other45
Air Bags28
Structure:Body21
Engine16
Electrical System14
Service Brakes8
Power Train6
Electronic Stability Control (Esc)5

Unknown Or Other: 45; Air Bags: 28; Structure:Body: 21; Engine: 16; Electrical System: 14; Service Brakes: 8; Power Train: 6; Electronic Stability Control (Esc): 5

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
12
25,000 to 49,999
17
50,000 to 74,999
23
75,000 to 99,999
12
100,000 to 149,999
12
150,000 and above
4
Reported problems by failure mileage data
CategoryCount
Under 25,00012
25,000 to 49,99917
50,000 to 74,99923
75,000 to 99,99912
100,000 to 149,99912
150,000 and above4

Under 25,000: 12; 25,000 to 49,999: 17; 50,000 to 74,999: 23; 75,000 to 99,999: 12; 100,000 to 149,999: 12; 150,000 and above: 4

50,000 to 74,999 miles has the most reports with usable mileage (23). 38 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2012
1
2013
4
2014
5
2015
4
2016
14
2017
19
2018
15
2019
10
2020
19
2021
11
2022
1
2023
8
2024
4
2026
3
Complaints over time data
CategoryCount
20121
20134
20145
20154
201614
201719
201815
201910
202019
202111
20221
20238
20244
20263

2012: 1; 2013: 4; 2014: 5; 2015: 4; 2016: 14; 2017: 19; 2018: 15; 2019: 10; 2020: 19; 2021: 11; 2022: 1; 2023: 8; 2024: 4; 2026: 3

Pattern summary

Unknown Or Other leads the component reports. Braking behavior appears in 12 complaint narratives. Transmission and shifting appears in 9 complaint narratives. Electrical and battery issues appears in 7 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10553263 · 2013-11-21 (November 21, 2013)

WHEN BRAKING OR SLOWING DOWN THIS SUBURBAN ACTS LIKE IT WANTS TO KEEP GOING, LIKE A JERKING MOTION FORWARD AND BACK, MAKING THE STOP HARD, AS IF IT IS TRYING TO ACCELERATE AND BRAKE AT THE VERY SAME TIME, BECAUSE THE RPMS ARE CONSTANTLY MOVING UP AND DOWN SWITCHING FROM V4 TO V8 MODE. GOING DOWN HILLS AND GOING UP AN SHORT INCLINES THE VEHICLE DOES THE SAME JERKING MOTION, FORWARD AND BACK UNTIL I COME TO A COMPLETE STOP. WHEN TAKING OFF AND KEEPING A LOW SPEED UNDER 35 MPH THE VEHICLE CANNOT MAINTAIN THE SPEED, IT ACTS LIKE IT WANTS TO STOP ( …

Owner-reported narrative. 2,000 miles reported. Look up ODI 10553263 at NHTSA ↗

Owner report 10577243 · 2014-04-03 (April 3, 2014)

TL* THE CONTACT OWNS A 2013 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING AND MAKING A RIGHT TURN, THE BRAKES WOULD ERRONEOUSLY ACTIVATE CAUSING INDEPENDENT DECELERATION. THE CONTACT ALSO INDICATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED AND THE HORN HAD ALSO FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 36,000.

Owner-reported narrative. 36,000 miles reported. Look up ODI 10577243 at NHTSA ↗

Owner report 10721470 · 2015-05-26 (May 26, 2015)

TRAVELING IN THE RIGHT LANE OF A FOUR LANE HIGHWAY. MANEUVERED INTO THE LEFT LANE AND ACCELERATED UNDER FULL THROTTLE TO PASS ANOTHER VEHICLE. AFTER MOVING BACK INTO THE RIGHT HAND LANE AND RELEASING THE ACCELERATOR PEDAL THE VEHICLE CONTINUED TO ACCELERATE. DEPRESSED ACCELERATOR PEDAL SEVERAL TIMES THROUGH ITS FULL RANGE OF MOTION TO ENSURE THAT IT WAS OPERATING FREELY BUT THAT RESULTED IN NO CHANGE. VEHICLE DID NOT RESPOND TO ACCELERATOR PEDAL INPUT CHANGED. SEEMED TO BE STUCK AT WIDE OPEN THROTTLE. APPLIED FULL BRAKE PRESSURE AS HARD AS POSS…

Owner-reported narrative. 32,000 miles reported. Look up ODI 10721470 at NHTSA ↗

Owner report 11002584 · 2017-06-30 (June 30, 2017)

2013 CHEVROLET SUBURBAN HAVE AN ELECTRICAL AND TRANSMISSION CLUNKING PROBLEM FOR THE PAST 2 YEARS, AND GMC DON'T WANT TO DO ANYTHING ABOUT IT. KRYSTAL DEALERSHIP IN BROOKLYN, NY AND MANFREDI DEALERSHIP IN STATEN ISLAND, NY, HAVE NO CUSTOMER SERVICE WHAT'S SO EVER

Owner-reported narrative. 55,700 miles reported. Look up ODI 11002584 at NHTSA ↗

Owner report 11023837 · 2017-09-17 (September 17, 2017)

ENGINE DIED ON HIGHWAY LOST ALL POWER AND NO STEERING. WAS TOLD BY DEALER IT WAS A BAD NEG BATTERY CABLE. IT IS SHOCKING THAT A BAD BATTERY CABLE CAN CAUSE A DEADLY SITUATION. CERTAINLY SOMEONE WILL DIE FROM THIS DEFECT IF THEY HAVENT ALREADY. DEALER CLAIMED TO REPAIR THE VEHICLE AND IT HAPPENED ONLY A FEW MILES AFTER I PICKED UP THE VEHICLE. ERROR CODE WAS P0601. THEY HAVE THE CAR FOR REPAIR AGAIN, BUT I REFUSE TO EVERY DRIVE THE DEATH TRAP. I HAVE HAD 20 SUBURBANS AND I HOPE THIS IS AN ISOLATED DEFECT NOT ONE THAT AFFECTS ALL SUBURBANS. TH…

Owner-reported narrative. 44,000 miles reported. Look up ODI 11023837 at NHTSA ↗

Owner report 10995878 · 2017-06-19 (June 19, 2017)

MY DASHBOARD HAS CRACKED ABOVE THE STEERING WHEEL AND BY THE AIRBAG. UPON GOING ON THE INTERNET, I HAVE SEEN HUNDREDS OF PEOPLE WITH THE SAME CRACKS I HAVE IN THE SAME PLACES.

Owner-reported narrative. 29,400 miles reported. Look up ODI 10995878 at NHTSA ↗

Owner report 10524113 · 2013-07-10 (July 10, 2013)

TL* THE CONTACT OWNS A 2013 CHEVROLET SUBURBAN. THE CONTACT STATED WHILE DRIVING 19 MPH, HE TRAVELED OVER A ROAD BUMP AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE FUEL PUMP FUSE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. TWO DAYS LATER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER AND THE CONTACT WAS AWAITING DIAGNOSIS. THE FAILURE AND CURRENT MILEAGE WAS 3,500.

Owner-reported narrative. 3,500 miles reported. Look up ODI 10524113 at NHTSA ↗

Owner report 11161076 · 2018-12-13 (December 13, 2018)

ON 12/08/2018, THE VEHICLE STALLED WHILE IN MOTION ON STREET PULLING OUT OF DRIVEWAY AND TRAVELING ON THE HIGHWAY. THEN THE DASBOARD AND ENTIRE ELECTRONICAL STARTS TO SHUT DOWN AND TRUCK STARTS JURKING LOSING MORE POWER. THEN THE TRACTION AND STABILIZERS ARE DEACTIVATED. AFTER THE TRUCK IS PARK IT WILL NOT REMOTE START OR START WITH THE KEY UNTIL AFTER A COUPLE OF HOURS. THE A/C DEACTIVATED WITH A MESSAGE SAYING THAT THE ENGINE IS TO HOT. THE PROBLEMS STARTED BACK IN 06/2018 HAPPEN ON A FREQUENCY OF 3 TO 4 TIMES A MONTH.

Owner-reported narrative. 95,000 miles reported. Look up ODI 11161076 at NHTSA ↗

Owner report 10538097 · 2013-08-30 (August 30, 2013)

VEHICLE WAS PICKED UP BRAND NEW FROM THE DEALERSHIP, WITH APPROXIMATELY 1/8 TANK OF FUEL. THE FUEL TANK WAS FILLED, AND THE FOLLOWING DAY, SHORTLY AFTER LEAVING FOR A TRIP, A GRINDING/RATTLING NOISE STARTED. INSPECTION UNDER THE VEHICLE REVEALED THE FRONT OF THE FUEL TANK WAS APPROXIMATELY 8-10 INCHES LOWER THAN THE BACK, AND THE STRAP TO SECURE THE TANK TO THE VEHICLE NEARLY ON THE GROUND. A METAL GUARD ON THE INBOARD SIDE OF THE TANK WAS RUBBING AGAINST THE DRIVESHAFT, CAUSING THE NOISE WHEN DRIVING. AFTER TOWING TO A DEALERSHIP, TANK WAS…

Owner-reported narrative. 115 miles reported. Look up ODI 10538097 at NHTSA ↗