2017 Chevrolet SILVERADO 3500 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
13 owner complaints analyzed
6 distinct recall campaigns
22,000 mi median reported failure mileage
Scope: 2017 model year. Data snapshot: . 5 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 2 of 13 complaints (15.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 2 | 15.4% |
| Electrical and battery issues | 2 | 15.4% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 2 |
| Fuel/Propulsion System | 2 |
| Electrical System:Wiring:Fuses And Circuit Breakers | 1 |
| Equipment | 1 |
| Equipment:Electrical:Engine Block Heater | 1 |
| Exterior Lighting | 1 |
| Forward Collision Avoidance: Automatic Emergency Braking | 1 |
| Power Train | 1 |
Engine: 2; Fuel/Propulsion System: 2; Electrical System:Wiring:Fuses And Circuit Breakers: 1; Equipment: 1; Equipment:Electrical:Engine Block Heater: 1; Exterior Lighting: 1; Forward Collision Avoidance: Automatic Emergency Braking: 1; Power Train: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 4 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 4; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (4). 8 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2017 | 1 |
| 2018 | 2 |
| 2019 | 3 |
| 2021 | 2 |
| 2022 | 3 |
| 2024 | 2 |
2017: 1; 2018: 2; 2019: 3; 2021: 2; 2022: 3; 2024: 2
Pattern summary
Engine leads the component reports. Transmission and shifting appears in 2 complaint narratives. Electrical and battery issues appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11112861 · 2018-07-21 (July 21, 2018)
THE RETURN LINE FROM THE TRANSMISSION COOLER IS RUBBING ON THE BUMPER MOUNT BRACKET. MY VEHICLE HAS JUST OVER 9000 MILES ON IT AND THE COVER AROUND THE LINE IS ALREADY WORN THROUGH. THE WAY THE LINE IS MOUNTED OFFERS NO FLEXIBILITY TO PUSH IT AWAY FROM THE BUMPER BRACKET. THIS WILL EVENTUALLY LEAD TO A FAILURE OF THE RETURN LINE ON THE TRANSMISSION COOLER. I WAS INFORMED OF THIS ISSUE BY A POST ON A PUBLIC FORUM. THE PERSON THAT POSTED THIS ISSUE HAD A FAILURE OF THE RETURN LINE IN THE SAME SPOT DUE TO THE SAME ISSUE.
Owner-reported narrative. 9,200 miles reported. Look up ODI 11112861 at NHTSA ↗
Owner report 11627254 · 2024-11-25 (November 25, 2024)
The contact owns a 2017 Chevrolet Silverado 3500. The contact stated that while driving at various speeds, the vehicle failed to upshift while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was taken to a local independent mechanic and was diagnosed with a stuck torque converter. The contact stated that DTC code: P0741 was retrieved. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approx…
Owner-reported narrative. 58,000 miles reported. Look up ODI 11627254 at NHTSA ↗
Owner report 11487078 · 2022-09-29 (September 29, 2022)
The contact owns a 2017 Chevrolet Silverado 3500. The contact stated that the vehicle was unable to start. The contact replaced the battery and starter; however, the failure recurred. Upon inspection, the contact noticed that the fuse panel had melted. The vehicle was towed to the dealer where it was determined that the main wiring harness and the fuse panel needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 22,000.
Owner-reported narrative. 22,000 miles reported. Look up ODI 11487078 at NHTSA ↗
Owner report 11627643 · 2024-11-27 (November 27, 2024)
The complaint is against Reading Truck Body, LLC regarding safety concerns left unresolved and property damage incurred because of the recall remedy work (NHTSA Campaign Number 18E-021) performed on my 2017 Silverado 3500HD Crew Cab service truck by Reading Truck Body, LLC. In May 2020, I was notified by Reading Truck Body, LLC of a safety recall specific to the aluminum service body on my truck. Following the initial remedy “patch” work done by the company, I was shocked to discover damages to the rear crossmember and compromising cracks in…
Owner-reported narrative. Look up ODI 11627643 at NHTSA ↗