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U.S. public vehicle records

1996 Chevrolet EXPRESS problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

10 owner complaints analyzed

2 distinct recall campaigns

58,500 mi median reported failure mileage

Scope: 1996 model year. Data snapshot: . 1 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Fuel System, Gasoline:Delivery:Fuel Pump is the most frequently named component, appearing in 2 of 10 complaints (20.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior330.0%
Braking behavior220.0%
Fuel system concerns220.0%
Transmission and shifting110.0%
Engine operation110.0%
Electrical and battery issues110.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Fuel System, Gasoline:Delivery:Fuel Pump
2
Steering:Hydraulic Power Assist:Pump
2
Air Bags:Frontal
1
Electrical System
1
Engine And Engine Cooling:Exhaust System
1
Engine And Engine Cooling:Exhaust System:Emission Control
1
Equipment:Mechanical:Carrier/Rack
1
Fuel System, Gasoline:Storage:Tank Assembly:Filler Pipe And Cap
1
Component breakdown data
CategoryCount
Fuel System, Gasoline:Delivery:Fuel Pump2
Steering:Hydraulic Power Assist:Pump2
Air Bags:Frontal1
Electrical System1
Engine And Engine Cooling:Exhaust System1
Engine And Engine Cooling:Exhaust System:Emission Control1
Equipment:Mechanical:Carrier/Rack1
Fuel System, Gasoline:Storage:Tank Assembly:Filler Pipe And Cap1

Fuel System, Gasoline:Delivery:Fuel Pump: 2; Steering:Hydraulic Power Assist:Pump: 2; Air Bags:Frontal: 1; Electrical System: 1; Engine And Engine Cooling:Exhaust System: 1; Engine And Engine Cooling:Exhaust System:Emission Control: 1; Equipment:Mechanical:Carrier/Rack: 1; Fuel System, Gasoline:Storage:Tank Assembly:Filler Pipe And Cap: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
0
25,000 to 49,999
0
50,000 to 74,999
1
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0000
25,000 to 49,9990
50,000 to 74,9991
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

50,000 to 74,999 miles has the most reports with usable mileage (1). 9 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2000
2
2001
6
2002
1
2003
1
Complaints over time data
CategoryCount
20002
20016
20021
20031

2000: 2; 2001: 6; 2002: 1; 2003: 1

Pattern summary

Fuel System, Gasoline:Delivery:Fuel Pump leads the component reports. Steering behavior appears in 3 complaint narratives. Braking behavior appears in 2 complaint narratives. Fuel system concerns appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 737214 · 2000-12-03 (December 3, 2000)

AFTER MAKING A U TURN, THE POWER STEERING ASSIST WAS LOST. THE POWER STEERING PUMP SHAFT HAD BROKEN MAKING THE VEHICLE NEARLY IMPOSSIBLE TO CONTROL. COULD THIS BE THE PROBLEM OF NHTSA CAMPAIGN #: 96V187000?

Owner-reported narrative. Look up ODI 737214 at NHTSA ↗

Owner report 745571 · 2001-05-21 (May 21, 2001)

WHEN PARKED STEERING WILL NOT TURN. STEERING GEAR BOX & PUMP REPLACED WITH NO EFECT.

Owner-reported narrative. Look up ODI 745571 at NHTSA ↗

Owner report 742594 · 2001-03-17 (March 17, 2001)

DIMINISHED BRAKING ABILITY,DIAGNOSED AS FAULTY ANTI-LOCK SYSTEM. *AK

Owner-reported narrative. Look up ODI 742594 at NHTSA ↗

Owner report 885463 · 2001-04-09 (April 9, 2001)

WHILE DRIVING VEHICLE HAD STALLED OUT. LOST STEERING AND BRAKING POWER. TOWED TO DEALERSHIP. INFORMED BY MECHANIC THAT FUEL PUMP HAD FAILED AND NEEDED TO BE REPLACED. THIS HAS HAPPENED 3 TIMES ALREADY.*AK THE DEALER SAID THERE WAS NO RECALL ON THE FUEL PUMP WHICH WAS FAILING NUMEROUS TIMES. *YH

Owner-reported narrative. Look up ODI 885463 at NHTSA ↗

Owner report 886067 · 2001-04-17 (April 17, 2001)

CONSUMER CONTACTED DEALER IN REFERENCE TO RECALL 00V110000/MANUFACTURER'S RECALL 00031 CONCERNING FUEL ODOR/LEAKAGE. DEALER CORRECTED RECALL PROBLEM. CONSUMER BELIEVED RECALL PROBLEM HAS CAUSED ADDITIONAL PROBLEMS IN FUEL SYSTEM. FUEL SYSTEM WAS CONTAMINATED, AND FUEL PUMP/ FILLER NEEDED TO BE REPLACED. PLEASE PROVIDE ANY FURTHER DETAILS.*AK

Owner-reported narrative. Look up ODI 886067 at NHTSA ↗

Owner report 10003069 · 2003-01-20 (January 20, 2003)

WE WERE ON OUR WAY TO FLORIDA WHEN WE STARTED SMELLING SOMETHING. WE PULLED TO THE SIDE OF THE ROAD AND TURNED OFF THE IGNITION. WE OPENED THE HOOD AT THAT TIME NOTICED FLAMES COMING FROM UNDER NEATH THE DRIVERS SIDE. WE BARELY HAD ENOUGH TIME TO GET OUT BEFORE IT WAS TOTALLY ENGULFED WITH FLAMES. AT THE TIME WE WERE TOWING AN ENCLOSED TRAILER WITH A 2003 HONDA GOLDWING. NOTHING PRIOR TO THIS INCIDENCE GAVE US ANY CLUE THAT THE VAN WAS ON FIRE. WE LOST ALL OUR POSSESSIONS IN THE VAN AND TRAILER. IT WAS ALL 100% DESTROYED. UNKNOWN CAUSE. WE HAD …

Owner-reported narrative. Look up ODI 10003069 at NHTSA ↗

Owner report 10006484 · 2001-09-05 (September 5, 2001)

THE HORN RELAY WAS SMOKING AND MELTED THE RELAY PANEL IT WAS MOUNTED TO. MORA FIRE DEPARTMENT WAS CALLED. THEY DISCONNECTED THE BATTERY. THE RELAY AND FUSE HAVE BEEN REMOVED AS A TEMPORARY FIX UNTIL A DEALER CAN INSTALL A NEW RELAY PANEL AND FIND THE PROBLEM. THIS GAVE NO WARNING SIGNS. THE VAN HAD BEEN TURNED OFF SINCE 12:20 PM. THE HORN WAS SILENT AT 2:00 PM WHEN MY WIFE BROUGHT SOMETHING IN FROM THE REAR COMPARTMENT OF THE VAN. AT AROUND 3:10 PM MY WIFE NOTICED THE HORN SOUNDING AND WENT TO CHECK IT OUT. SHE NOTICED SMOKE FROM DRIVER'S SI…

Owner-reported narrative. 58,500 miles reported. Look up ODI 10006484 at NHTSA ↗