Chevrolet EXPRESS 2500 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
77 owner complaints analyzed
2 distinct recall campaigns
63,065 mi median reported failure mileage
Scope: 1998 to 2023 model years. Data snapshot: . 62 complaints include usable failure mileage.
Most common problems
Steering is the most frequently named component, appearing in 8 of 77 complaints (10.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 22 | 28.6% |
| Steering behavior | 8 | 10.4% |
| Transmission and shifting | 5 | 6.5% |
| Electrical and battery issues | 3 | 3.9% |
| Engine operation | 1 | 1.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Steering | 8 |
| Service Brakes, Hydraulic | 7 |
| Air Bags | 6 |
| Electrical System | 6 |
| Engine | 5 |
| Service Brakes | 5 |
| Structure:Body | 5 |
| Suspension | 5 |
Steering: 8; Service Brakes, Hydraulic: 7; Air Bags: 6; Electrical System: 6; Engine: 5; Service Brakes: 5; Structure:Body: 5; Suspension: 5
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 12 |
| 25,000 to 49,999 | 15 |
| 50,000 to 74,999 | 10 |
| 75,000 to 99,999 | 9 |
| 100,000 to 149,999 | 11 |
| 150,000 and above | 5 |
Under 25,000: 12; 25,000 to 49,999: 15; 50,000 to 74,999: 10; 75,000 to 99,999: 9; 100,000 to 149,999: 11; 150,000 and above: 5
25,000 to 49,999 miles has the most reports with usable mileage (15). 15 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2004 | 1 |
| 2005 | 1 |
| 2006 | 4 |
| 2007 | 6 |
| 2008 | 4 |
| 2009 | 7 |
| 2010 | 9 |
| 2011 | 4 |
| 2012 | 6 |
| 2013 | 8 |
| 2014 | 12 |
| 2015 | 4 |
| 2016 | 8 |
| 2017 | 1 |
| 2018 | 1 |
| 2024 | 1 |
2004: 1; 2005: 1; 2006: 4; 2007: 6; 2008: 4; 2009: 7; 2010: 9; 2011: 4; 2012: 6; 2013: 8; 2014: 12; 2015: 4; 2016: 8; 2017: 1; 2018: 1; 2024: 1
Pattern summary
Steering leads the component reports. Braking behavior appears in 22 complaint narratives. Steering behavior appears in 8 complaint narratives. Transmission and shifting appears in 5 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10501071 · 2013-03-02 (March 2, 2013)
HYDRAULIC BRAKE LINES FAILED WHILE IN A PARKING LOT. DRIVING ABOUT 20 MPH, APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. HELD BRAKE PEDAL TO THE FLOOR AND THE VEHICLE EVENTUALLY STOPPED. HAD VEHICLE TOWED TO A LOCAL REPAIR SHOP AND MECHANIC STATED STEEL BRAKE LINE TO LEFT FRONT WHEEL HAD BROKEN DUE TO CORROSION. I HAD ALL STEEL BRAKE LINES REPLACED. SEVERAL OTHER LINES WERE ALSO BADLY CORRODED. *TR
Owner-reported narrative. 105,000 miles reported. Look up ODI 10501071 at NHTSA ↗
Owner report 10928555 · 2016-11-29 (November 29, 2016)
2 DAYS AGO I WAS DRIVING ON THE BALTIMORE BELTWAY TRAFFIC MADE AN ABRUPT STOP I HIT MY BRAKES AND THE PEDAL WENT TO THE FLOOR LUCKILY I WAS IN THE RIGHT LANE AND COULD USE MY PARKING BRAKE AND DOWNSHIFTING TO GET OFF THE ROAD. I WAS ABLE TO GET OFF THE NEXT EXIT AND TAKE BACK ROADS HOME USING MY PARKING BRAKE TO STOP. *TR
Owner-reported narrative. 127,000 miles reported. Look up ODI 10928555 at NHTSA ↗
Owner report 10190998 · 2007-05-17 (May 17, 2007)
WHILE DRIVING ON A TWO LANE MOUNTAIN ROAD BETWEEN OAKHURST, CALIFORNIA AND YOSEMITE I OBSERVED A FRONT END VIBRATION COMING THROUGH THE STEERING WHEEL. I PULLED OVER AND COULD FIND NOTHING WRONG SO I MADE A U-TURN AND WENT TO OAKHURST TO EFFECT A REPAIR. I BARELY MADE IT TO TOWN TO A SHOP WHEN THE LEFT FRONT BEARING ASSEMBLY FAILED ,REQUIRING THE ENTIRE UNIT TO BE REPLACED. THE SHOP WAS SURPRISED THAT THE WHEEL HAD NOT COME OFF. THE COST WAS $520 ,AND NECESSITATED AN OVERNIGHT STAY DUE TO THE PART HAVING TO BE BROUGHT IN FROM FRESNO. I HAD…
Owner-reported narrative. 25,000 miles reported. Look up ODI 10190998 at NHTSA ↗
Owner report 10660170 · 2014-11-21 (November 21, 2014)
I WAS TRAVELING ON THE HIGHWAY AT THE SPEED OF 50 MPH AND THE VAN SUDDENLY BEGAN TO VIOLENTLY SHAKE AND SHUDDER FROM THE FRONT WHEELS AND UP AND INCLUDING THE SHAKE OF THE STEERING WHEEL. I SLOWED THE VEHICLE DOWN BY BRAKING TO 35 MPH AND IT SLOWLY STOPPED SHAKING. THIS HAS BECOME A REGULAR ISSUE WITH THE VEHICLE AND I HAVE TAKEN IT FROM SHOP TO SHOP AND MECHANICS CANNOT FIGURE OUT THE PROBLEM. I FEAR FOR MY FAMILY'S SAFETY AS WELL AS MY OWN WHEN DRIVING ALONE IN THIS VEHICLE. IT HAS BEEN A YEAR SINCE THIS HAS BEGUN. MECHANIC HAS CHANGED THE SH…
Owner-reported narrative. 36,000 miles reported. Look up ODI 10660170 at NHTSA ↗
Owner report 10161433 · 2006-07-05 (July 5, 2006)
STARTED TO HEAR A CLUNKING NOISE. THEN VEHICLE WOULD NOT BACK UP. CHECKED TRANSMISSION FLUID AND FOUND LOW. ADDED FLUID (1 QUART) AND WAS ABLE TO MOVE, BUT SINCE THEN THE VEHICLE WILL NOT STAY IN PARK. IT CREEPS AHEAD OR BACK ON UNEVEN GROUND SEVERAL FEET. CALLED TO MAKE AN APPOINTMENT AND DROPPED VEHICLE OFF TO DEALER WHOM I BOUGHT IT. THEY HAD IT FOR A DAY AND CALLED TO HAVE ME PICK IT UP. THEY HAD A BILL FOR ME AND TOLD ME NOTHING WAS WRONG WITH THE VEHICLE. I TOLD THEM THERE WAS SOMETHING WRONG AND THE MANAGER BROUGHT THE MECHANIC OUT AND…
Owner-reported narrative. 49,000 miles reported. Look up ODI 10161433 at NHTSA ↗
Owner report 10447592 · 2012-02-06 (February 6, 2012)
AS I ATTEMPTED TO SPEED UP IN TRAFFIC, I HEARD A NOISE AND THE VEHICLE SUDDENLY SLOWED DOWN. I WAS ABLE TO GET IT OFF THE HIGHWAY ON TO A SIDE ROAD. ONCE THERE, IT WOULD NOT START. ON CLOSER INSPECTION, I SAW THAT THE BELT HAD COME APART AND OFF THE PULLEY'S. I HAD THE VAN TOWED TO MY HOME AND SUBSEQUENTLY, FIXED/REPLACED THE BELT. SINCE THAT TIME, I BEGAN TO HEAR A LOW KNOCKING, MORE SO WHEN I TURNED ON THE AIR CONDITIONING. WHEN IT BECAME LOUDER ON ALL GEARS AND WHILE PARKED, I TOOK IT TO HOLLER DRIVERS MART, IN WINTER PARK, FL. ON 01/19/2012…
Owner-reported narrative. 15,500 miles reported. Look up ODI 10447592 at NHTSA ↗
Owner report 10179420 · 2007-01-22 (January 22, 2007)
MY 2000 CHEVROLET CARGO VAN V8 5.7 L WAS PARK IN MY GARAGE FOR 7 HOURS AND I WAS ALERTED TO THE SMOKE BY THE SMOKE ALARM IN MY GARAGE. TURNS OUT AN ELECTRICAL FIRE SEEM TO HAVE STARTED IN THE FUSE BOX. STILL WAITING ON DEALER FOR EXTENT OF DAMAGE. I WAS ABLE TO PUT OUT THE FIRE WITH MY HOME WATER HOSE. *NM
Owner-reported narrative. 74,000 miles reported. Look up ODI 10179420 at NHTSA ↗
Owner report 10159219 · 2006-06-07 (June 7, 2006)
DT*: THE CONTACT STATED THE ELECTRICAL MODULE THAT CONTROLS THE AUDIO WARNING SYSTEM IS LOCATED IN THE ORIGINAL RADIO. THE CONTACT SWITCHED THE RADIO AND LOST ALL OF THE AUDIO WARNING SYSTEMS. THE DEALER AND MANUFACTURER WAS ALERTED AND DETERMINED THE MODULE WAS IN THE ORIGINAL RADIO AND IT SHOULD BE PUT BACK IN THE VEHICLE.
Owner-reported narrative. 21,000 miles reported. Look up ODI 10159219 at NHTSA ↗
Owner report 10573664 · 2014-03-20 (March 20, 2014)
I WAS THE SOLE OCCUPANT. CONCERNING THE INFORMATION ABOVE THE DATE IS ACCURATE WITHIN ABOUT A WEEK AND MAY BE DETERMINED EXACTLY. MILEAGE IS CORRECT WITHIN A THOUSAND MILES. MY INJURIES WERE NOT MAJOR AND I DECLINED TREATMENT SPECIFICALLY BECAUSE I NEEDED TO DEAL WITH THE WRECKER AND SUCH. END OF PREAMBLE I WAS LEAVING THE GARAGE AT THE CONDO WHERE I LIVE. THERE IS A STEEP INITIAL GRADE ENDING IN A 90 DEG. LEFT FOLLOWED BY A MORE MODEST DECLINE ENDING AT A STREET WITH TRAFFIC. BECAUSE THE RAMP IS NARROW AND EVERYTHING DISAPPEARS FROM THE …
Owner-reported narrative. 11,000 miles reported. Look up ODI 10573664 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2007 | 0 |
| 2008 | 0 |
| 2009 | 0 |
| 2010 | 0 |
| 2011 | 0 |
| 2023 | 1 |
2007: 0; 2008: 0; 2009: 0; 2010: 0; 2011: 0; 2023: 1